Jennifer Bellido
Summary
With over 8 years of dynamic and hands-on experience in the ever-evolving realm of human resources, I am a passionate HR professional dedicated to delivering exceptional, personalized service. My energy and enthusiasm are fueled by the pursuit of creating an employee-centric culture to become an employer of choice. I'm your resources and partner in shaping a vibrant, high-performance workplace that embraces diversity, fosters innovation, and will grow alongside with you.
Overview
12
12
years of professional experience
Work History
Center Human Resources Manager
Genesis Healthcare
02.2023 - 07.2023
- Served as the primary point of contact for employees and managers, addressing a wide range of HR inquiries.
- Expertly processed biweekly payroll, ensuring accurate and timely compensation for the team.
- Led engaging new hire orientation sessions, providing a seamless onboarding experience.
- Spearheaded the recruitment process, including pre-employment procedures, new hire onboarding, and terminations.
- Provided invaluable guidance and support to managers on employee performance, ensuring alignment with policies and procedures.
- Coordinated employee engagement activities, fostering a positive and vibrant workplace culture.
- Responsively addressed leave of absence requests, supporting employees through their individual circumstances.
- Managed workers' compensation claims with efficiency and attention to detail.
- Addressed unemployment claims and provided timely responses, navigating through the intricacies of unemployment procedures.
Human Resources Generalist
TRU Community Care
05.2022 - 02.2023
- Managed all benefits, leave of absences (FMLA, STD, LTD, ADA), workers' compensation, COBRA, and benefit enrollment.
- Skillfully reviewed vendor invoices and ensured compliance with employee records.
- Handled all employee status changes in ADP.
- Collaborated with Payroll for streamlined employee deductions and changes.
- Provided guidance to managers on employee performance, including handling of involuntary terminations.
- Trained and provided backup support to recruiter and HR Assistant.
- Proposed and implemented an HR ticketing system, optimizing workflow efficiency.
- Led annual benefit open enrollment and partnered with the broker to fine-tune details and ensure a smooth enrollment process.
- Independently completed end-of-year ACA and 1095-C reporting.
- Created a tracking report using ADP customization for efficient record-keeping, including licenses, certifications, vaccinations, training records, and performance reviews.
Human Resources Director
CHI Living Communities
05.2021 - 05.2022
- Served as the primary point of contact for both employees and managers, offering expert guidance and support across a multitude of HR functions. This included advising managers regarding employee performance, ensuring alignment with company policies and procedures, processing biweekly payroll, managing timesheets, overseeing bonus and one-time payment entries, performance reviews and merit increases, and leading engaging new hire orientation sessions. Additionally, I played a pivotal role in recruiting, skillfully handled pre-employment processes, managed new hire onboarding and terminations.
- Coordinated employee engagement activities, responding to leave of absence requests, managing seamless benefit enrollment, and addressing unemployment claims with precision.
- Audited employee files to achieve compliance and spearheading the transition to electronic file storage for enhanced efficiency and accessibility.
- Provided comprehensive support to the front desk department of 4, skillfully handling responsibilities such as recruiting, training, scheduling, timekeeping, and seamless backup and coverage.
- Facilitated engaging group training sessions and introduced a reward system for successful completion of online training modules. This strategic initiative resulted in an achievement of over 90% compliance in quarterly learning assignments.
Human Resources Generalist
Colavria Hospitality
06.2019 - 03.2021
- Delivered guidance to both managers and employees on various aspects of company policies and procedures, benefits, talent management, and employee relations, Additionally, completed operational tasks on payroll, leave of absences, benefits administration, unemployment, etc.
- Proactively collected and addressed employee feedback, collaborating closely with department managers to effectively resolve issues and concerns.
- Implemented a dynamic recognition and bonus program, streamlined and personalized the interview process, and introduced meaningful employee touch-points. This strategic trifecta yielded a remarkable reduction in turnover by an impressive 60.34% in 2019, followed by a continued reduction of 19.8% in 2020.
- Strategically collaborated with the Scheduling Coordinator to optimize operational efficiency by slashing overtime and diminishing agency usage among the direct care staff. This feat was accomplished through meticulous analysis of work schedule rotations and a comprehensive evaluation of job openings.
- Led a comprehensive training initiative for all staff and leaders, resulting in an outstanding completion rate of over 90% for training assignments. This initiative armed the organization with essential skills to excel in their roles, while also maintaining regulatory compliance.
- Elevated the Company's Indeed Review Overall Rating from 2.9 to 3.5, showcasing a deliberate and strategic recruitment approach to bolster brand awareness.
- Implemented a performance evaluation and self-review system, fostering an environment conducive to career development opportunities and enhanced accountability. This initiative also established a transparent channel for constructive feedback, fostering personal and professional growth.
- Provided comprehensive support to the front desk department, skillfully handling responsibilities such as recruiting, training, scheduling, timekeeping, and seamless backup and coverage.
Human Resources Assistant
Covenant Living Communities
07.2016 - 06.2019
- Team Contributer to the Workday Optimization Team, where our mission was to enhance and restructure work processes through continuous testing and troubleshooting.
- Assumed role of Interim Human Resources Director for the Golden Valley Community in Minnesota, providing unwavering support, both remotely and through travel, in driving HR initiatives for the community. .
- Designated Lead Trainer, I undertook the responsibility of training and troubleshooting on multiple HR Tools (i.e. TextRecruit, Workday).
- Oversaw annual employee performance reviews, merit increases, and the administration of annual employee appreciation bonuses.
- SAIDO Learning Supporter, providing weekly learning sessions encompassing arithmetic, writing, and reading exercises that helped increase engagement and cognitive growth of individuals, including those developing dementia.
Clerk/Cashier/Photo Lab Technician
CVS Pharmacy
05.2011 - 09.2014
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Developed and processed film and picture CDs, retouched, and restored photos utilizing photo kiosk.
- Maintained lab printers and processing equipment.
Human Resources Coordinator
Hilton Worldwide
09.2014 - 02.2016
- Supported HR functions with emphasis on record keeping, data entry, recruiting, employee engagement activities, handling employee inquiries and general HR tasks.
Human Resources Intern
The Collection
05.2014 - 07.2014
- Supported HR functions with emphasis on record keeping, data entry, recruitment, employee events. and responding to employee inquiries.
Education
Bachelor of Science - Human Resources Management
Florida International University
Miami, FL2015
Associate of Science - Business Administration
Miami Dade College
Miami2013
High School Diploma -
Coral Gables Senior High School
Coral Gables, FL2010
Skills
- Legal and Regulatory Compliance
- HR Systems and Technology Proficient
- Analytical and Problem-Solving
- Time Management and Prioritization
- Benefits and Compensation Management
- Talent Management and Recruitment Strategies
- Process Optimization
- Relationship Management
- Payroll Administration
- Benefits and Compensation Management
- Employee Relations and Retention
Languages
Spanish
Professional Working
Recognition
- 2019 Inspiration Award for Courtesy at Covenant Living of Colorado
- 2018 Employee of the Month at Covenant Living of Colorado
Timeline
Center Human Resources Manager
Genesis Healthcare
02.2023 - 07.2023
Human Resources Generalist
TRU Community Care
05.2022 - 02.2023
Human Resources Director
CHI Living Communities
05.2021 - 05.2022
Human Resources Generalist
Colavria Hospitality
06.2019 - 03.2021
Human Resources Assistant
Covenant Living Communities
07.2016 - 06.2019
Human Resources Coordinator
Hilton Worldwide
09.2014 - 02.2016
Human Resources Intern
The Collection
05.2014 - 07.2014
Clerk/Cashier/Photo Lab Technician
CVS Pharmacy
05.2011 - 09.2014
Bachelor of Science - Human Resources Management
Florida International University
Associate of Science - Business Administration
Miami Dade College
High School Diploma -
Coral Gables Senior High School