Thoughtful professional building customer rapport and providing services as requested. Deliberate attendant responding to questions and fulfilling needs according to job scope. Enthusiastic team member providing support for other departments as needed.
Overview
20
20
years of professional experience
2002
2002
years of post-secondary education
Work History
Fitness Center Attendant
Sandestin Golf and Beach Resort
Miramar Beach, Florida
03.2025 - Current
Conducted tours of the facility for prospective members.
Tracked daily check-ins and checkouts at front desk area.
Answered phone calls from current and potential customers regarding their questions or concerns about the fitness center's offerings.
Inventoried supplies on a regular basis to ensure adequate stock levels were maintained.
Upheld customer service standards throughout each shift.
Maintained cleanliness of the fitness center equipment and facilities.
Monitored facility usage to ensure adherence to safety protocols and guidelines.
Greeted members and guests upon arrival to the fitness center.
Assisted guests with fitness inquiries and provided information on available services.
Maintained cleanliness and organization of fitness center equipment and facilities.
Cake Decorator
Segrocers/ Winn Dixie
Niceville, Florida
09.2006 - 02.2025
Managed inventory of baking supplies and ensured freshness of ingredients.
Collaborated with customers to create customized cake designs and flavors.
Maintained cleanliness and organization of the decorating workspace.
Answered phone calls, put in orders and handled customer disputes or complaints.
Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
Decorated cakes for special occasions, showers, birthdays and christenings.
Prepared and baked a variety of bread and pastries daily.
Operated baking equipment, ensuring proper usage and maintenance.
Assisted customers with product selection and inquiries.
Collaborated with team members to enhance workflow efficiency.