Jennifer Bencomo
Lorton,VA
Summary
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives. Resourceful and experienced worker offering expertise in customer service, training coordination and file management. Detail-oriented team player with strong organizational skills.
Overview
13
13
years of professional experience
Work History
Substitute Teacher
Fairfax County Public Schools
11.2022 - Current
- Perform in place of the regular scheduled employee as directed by the school administrator
- Carry out all duties assigned to facilitate the instructional process and to provide for a safe, educationally productive environment in the classroom.
Bilingual Teleservice Representative
Kaiser Permanente
11.2018 - Current
- Assists members to obtain medical services
- Assist the quality and training department with coaching new hires
- Serve as a resource agent during new hire trainings to provide workflow observation for staff.
Vision Essentials Assistant I
Kaiser Permanente
02.2018 - 11.2018
- Assists the vision services department by scheduling appointments, greeting, and assisting patients, performing initial vision tests, and assisting optometrists and opticians.
Intern-Undergraduate internship
Taschler Spine and Rehab
05.2018 - 08.2018
- Responsible for a variety of administrative and clinical tasks
- Developed a consumer marketing strategic plan to increase patient growth
- Gathered and interpreted supportive data to develop reports to implement marketing strategies
- Development of procedure and training manuals for various positions
- Patient communication, data entry reports, sourcing, assessing, and training interns
- Scribed provider SOAP notes.
HIMS Documents Imaging Technician
Kaiser Permanente
06.2017 - 02.2018
- Identified and prepared appropriate electronic and paper-based health information documents for inclusion in the electronic medical record with scanning technology
- Data entry, sorting, indexing, and scanning the documents as well as creating an encounter in KP Health Connect.
Medical Assistant
Pulmonary Associates LTD
12.2015 - 06.2017
- Responsible for performing administrative and clinical tasks to support the work of two physicians
- In charge of performing pulmonary function testing, assist coordinating labs, radiology and DME orders, and administering injections.
Front Desk Lead /Administrative Assistant
Plastic Surgery and Dermatology Associates
06.2011 - 10.2014
- Responsible for handling all aspect of the front desk in addition to administrative assisting of day-to-day operations under the practice manager for a two Physician practice to maximize patient satisfaction
- Development of procedure and training manuals
- Employee training.
Front Desk Receptionist
Burke Pediatrics
02.2012 - 08.2013
- Responsible for efficiently performing day to day front desk duties to support a busy, 5 Physician, diverse pediatric practice
- Medicaid coverage verification.
Education
Bachelor of Health Administration (BS) - Health Systems Management
George Mason University
Fairfax, VA07.2018
Associates of Science (AS) in General Studies -
Northern Virginia Community College
Annandale, VA05.2014
Skills
- Meeting Planning
- Operations Oversight
- File Management
- Schedule Management
- Administrative Support
- Data Entry
- Schedule Coordination
- Technical Skills
- Staff Education and Training
- Interpersonal Communication
- Flexible and Adaptable
- Attention to Detail
Languages
Spanish
Native or Bilingual
Timeline
Substitute Teacher
Fairfax County Public Schools
11.2022 - Current
Bilingual Teleservice Representative
Kaiser Permanente
11.2018 - Current
Intern-Undergraduate internship
Taschler Spine and Rehab
05.2018 - 08.2018
Vision Essentials Assistant I
Kaiser Permanente
02.2018 - 11.2018
HIMS Documents Imaging Technician
Kaiser Permanente
06.2017 - 02.2018
Medical Assistant
Pulmonary Associates LTD
12.2015 - 06.2017
Front Desk Receptionist
Burke Pediatrics
02.2012 - 08.2013
Front Desk Lead /Administrative Assistant
Plastic Surgery and Dermatology Associates
06.2011 - 10.2014
Bachelor of Health Administration (BS) - Health Systems Management
George Mason University
Associates of Science (AS) in General Studies -
Northern Virginia Community College