Jennifer Benn

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• I help with swim class set-up and clean up daily.
• I guard the door to ensure parking lot safety.
• I assist lifeguards with whatever they may need for students.
• I assist in answering Parents questions and or concerns.
• I help to ensure parents follow safety rules for parking lot and in the building.
• I help cover when my supervisor is out with opening and closing.
• I give safety feedback and communicate concerns with my boss.

I currently support any need for support in the NTLC building.

• I cover teachers when they are absent, and rooms that are short staffed. I cover our building keyboard specialist when she is out with daily clerical duties.
• I am TCI, UKERU, Food Safety Certified and CPR trained.
• I am in charge of all forms for NTLC/NWLC time-outs logs and forms, restraint forms, discipline forms and state reporting via e-school. I keep organization and documentation for all of the above as well as students ICSP's/BIP's. I work with staff to ensure these are completed, and given to me in a timely manner as required by the State of NY. I respond to all support and crisis codes. I build relationships with staff and students to help with crisis needs.
• I am also in charge of NTLC's ESY Food Program which I am responsible with working with teachers for students daily food counts. I compute the amount of food needed and turn in order to BOCES Food Service Manager weekly well as all other food documents needed for ESY program. I am in charge of Food Safety. I take food temperatures daily to ensure they are in correct range for student consumption.
• I am on many committees at NTLC where I help to complete building needs within our teams. I also go to NWLC when needed to support our partner school when staffing is short.
• I take on many extra clerical duties, tasks and projects given to me by my immediate supervisor. Such as Student Lists, Spreadsheets, Organizing and Executing Student Activities. This entails creating invites and programs for concerts, moving up day, and other school functions. I will also delegate needs for these days to have help executing plans.

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment. Also dealt with and Customer complaints and Issues. Make quick decisions to resolve problem while still following company rules and guidelines.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
• Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
• Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
• Coordinated resources effectively to meet project deadlines and achieve desired results.
• During my time at target I was apart of many teams. I have experience in Customer Service, Target's Policies for both Customers and Employees. I have helped with scheduling and scheduling needs.
• I helped with conducting interviews and team member coaching and evaluations.
• Responsible for making quick decisions for store on my own when in charge of opening or closing.
• Maintaining Store Brand Expectations, Signing, Stock Ordering and Supply Counts for my departments, Cleanliness, Pricing, Store Orders for Pick-up, Damages and following OSHA Safety Guidelines.

• Gathered and organized materials to support operations.
• Maintained accurate records of foster placements, medical treatments, and communication logs
• Served as the primary point of contact for foster families, providing ongoing support, guidance, and crisis management.
• Created dog medications and dosage documents. Foster email spreadsheets/foster numbers for bio's and other clerical duties. Helped write dog bio's to be posted on social media sites.
• Recruited, screened, and trained foster volunteers to ensure safe and supportive homes for animals in care.
• Collaborated with supervisors, other coordinators, veterinary staff, adoption teams, and animal behaviorists to ensure smooth transitions.

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
• Contributed to office organization by maintaining accurate patient records and updating files regularly.
• Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
• Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
• Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
• used MED-DENT software for Patient Needs (Scheduling; Billing; Treatment Plans; Patient Records; etc.)
• Alphabetically Filed Patient Records and Billing Information.
• called patients with any schedule changes, billing requests or Insurance information needs.
• Deposited Checks to bank when needed.
• Created Office training book to which they kept when I left for future trainings.