Jennifer Benz
Pensacola,FL
Summary
As a flexible professional with a dedicated work ethic, I feel I would be an excellent addition to your team. Throughout my career I have developed a track record of professional excellence. Some key skills I have demonstrated are:
- Communication Skills: I have displayed a keen ability to communicate effectively, simultaneously addressing the needs of many individuals. Additionally, I consistently communicated with my executive team and peers in order to create and execute on day to day matters relating to my position.
- Organizational Skills: In previous positions I coordinated, developed and implemented complex tasks for successful outcomes.
- Identified and implemented operational improvements to reduce time required to complete critical tasks.
- Technologically Savvy: I routinely and proficiently use a wide range of computer software including Word, Excel, PowerPoint and many other applications.
- Implemented electronic file management system, Core, decreasing paper usage by 70%. I am confident I can transfer my skills to your company and daily operations. I look forward to speaking with you about this opportunity. Thank you for your consideration.
Detail-oriented and methodical Closer successful in assembling closing documentation. Work quickly and accurately to meet strict standards, clear issues and prepare document packages. Handle industry-funded and government-backed loans with skill and efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Closing Specialist
SETCO Services LLC
01.2025 - Current
- Coordinate all aspects of a real estate transaction, ensuring accurate and timely completion of loan closings and compliance with relevant regulations.
Closing Coordinator
D.R. Horton
11.2022 - 08.2024
- Review HUDs prior to closing.
- Prepare and maintain closing packages.
- File original HUDs, plans, lender letters, etc.
- Daily communication with lenders, sales team and home buyers.
- Purchase agreement processing and filing.
- Communicate and follow-up with lenders, title and sales staff to ensure timely closings.
- Review closing paperwork.
- Provides all information necessary to facilitate timely closings.
- Review contracts.
- Reconciliation of Earnest Money Exception Report.
- Set up Customer closing appointments with attorney's office and customer. Notify customer in writing of the closing. Notify mortgage company of closing dates scheduled.
- Supply attorneys with closing documentation including final surveys, soil treatments, contracts, certificates of occupancy and keys.
- File all closing documents in the lot file.
- Obtain expected closing dates from Construction management for all contracts. Update stages of completion and actual closing dates in the Homebuilders software system and Sales Report software as information is provided. Distribute the Stage Report to Construction Management.
Escrow Assistant
DHI Title
03.2022 - 10.2022
- Responsible for preparing real estate closing documents.
- Improving services provided.
- Maintaining files and records.
- Acting as a liaison between the customer and parties involved in transactions.
- Resolving client requests.
- Managing customer queries.
Escrow Assistant
Sunbelt Title Agency
05.2021 - 02.2022
- Responsible for preparing real estate closing documents.
- Improving services provided.
- Maintaining files and records.
- Acting as a liaison between the customer and parties involved in transactions.
- Resolving client requests.
- Managing customer queries.
Director of Admissions
Fortis College
12.2020 - 05.2021
- Responsible for interfacing with prospective students looking to enroll in Fortis College.
- Use Vanilla Soft system to maintain and work pipeline of prospects.
- Work closely with Instructors and staff to ensure students success.
- Maintain follow up so as to help students succeed in the courses they are enrolled in.
Student Success Specialist
Bisk Education, Inc.
02.2020 - 11.2020
- Responsible for interfacing with prospective students looking to enroll in certificate programs through Villanova University.
- Use Salesforce software to maintain and work pipeline of prospects.
- Work closely with Student Managers to ensure student success.
- Maintain follow up so as to help students succeed in the courses they are enrolled in.
Talent Acquisition Manager and Admissions Representative
John Casablancas Modeling and Talent Management
05.2019 - 12.2019
- Responsible for acquiring potential talent/ students through lead system.
- Reviewing talent/ students through the audition process.
- Enrolling talent/ students into our training process.
- Maintaining good relationships with the talent/ students and their families through excellent communication and conscientiousness.
- Work closely with the instructors and front desk employees to help maintain a positive, productive environment for the talent/ students.
Admissions Representative
UMA
02.2018 - 05.2019
- Responsible for interfacing with prospective students.
- Working with Student Managers to ensure students success.
- Helping train new representatives and working with fellow reps to meet matrix objectives and start students.
- Working on ARGOS System to contact potential students.
- Maintaining communication lines with students and helping to keep them motivated.
Escrow Assistant/Receptionist
First American Title Co
07.2017 - 02.2018
- Gathering client and financial information for processing.
- Handling funds.
- Entering data in system.
- Responding to information requests.
- Preparing, assembling escrow documents.
Administrative Assistant
Department of Children and Families/ Children's Legal Services
05.2016 - 06.2017
- Input orders into Florida Safe Families Network and document and keep records of orders written and submitted by attorneys at CLS.
- Maintain files of ongoing cases and keep records up to date.
- Answer phones and interact with public and office staff in a professional and friendly manner.
- Deliver documents to the Sheriff's Department and Clerk of the Court.
Reading Researcher/ Assessor
Florida State University
03.2013 - 05.2016
- Responsible for administering specialized tests to targeted groups of students.
- Responsible for scoring the tests that were administered so that they could be entered in a calculated for research data.
- Coordinated progress with co-workers and supervisors so that study could be completed in a timely manner.
Kindergarten Teacher
EPISCOPAL DAY SCHOOL
01.2005 - 01.2010
- Developed lesson plans for classroom sizes of about 20-25 students.
- Analyzed effectiveness of lesson plans and make necessary adjustments.
- Addressed student's behavioral issues as they arise.
- Coordinated with other teachers and staff members to plan interactive, educational activities for students.
- Recorded students' progress in the class.
- Communicated with parents of students in order to provide students with a well-rounded education.
Education
Bachelor of Arts - Elementary Education
UNIVERSITY OF WEST FLORIDA
Pensacola, FLSkills
- Customer Service
- Data Entry
- Excel
- Organizational Skills
- Interviewing
- Microsoft Office
- CRM Software
- Records Management
- Salesforce
- Microsoft Excel
- Sales
- Microsoft Word
- Curriculum Development
- Administrative experience
- Microsoft Access
- SharePoint
- Documentation review
- Recruiting
- Front desk
- Talent acquisition
- Microsoft PowerPoint
- Document review
- Title examination
- Closing expertise
- Escrow management
- Deadline oriented
Certification
Certified Notary Public, 08/01/21, 08/01/25
Assessments
- Food service: Customer situations, 06/01/24, Proficient
- Management & leadership skills: Impact & influence, 01/01/22, Proficient
- Attention to detail, 08/01/24, Proficient
- Customer service, 11/01/20, Proficient
- Customer focus & orientation, 06/01/24, Proficient
- Work style: Reliability, 06/01/24, Proficient
- Filing & organization, 02/01/22, Proficient
- Administrative assistant/receptionist, 08/01/24, Proficient
- Sales skills, 11/01/20, Proficient
- Spreadsheets with Microsoft Excel, 09/01/21, Proficient
Additional Information - Areas Of Strength
- Excel & Word
- Strong Written & Oral Proficiency
- Customer Service
- Communication Skills
- Data Entry
- Time Management
- Organizational Skills
- Record Management
- Computer Proficiency
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Closing Specialist
SETCO Services LLC
01.2025 - Current
Closing Coordinator
D.R. Horton
11.2022 - 08.2024
Escrow Assistant
DHI Title
03.2022 - 10.2022
Escrow Assistant
Sunbelt Title Agency
05.2021 - 02.2022
Director of Admissions
Fortis College
12.2020 - 05.2021
Student Success Specialist
Bisk Education, Inc.
02.2020 - 11.2020
Talent Acquisition Manager and Admissions Representative
John Casablancas Modeling and Talent Management
05.2019 - 12.2019
Admissions Representative
UMA
02.2018 - 05.2019
Escrow Assistant/Receptionist
First American Title Co
07.2017 - 02.2018
Administrative Assistant
Department of Children and Families/ Children's Legal Services
05.2016 - 06.2017
Reading Researcher/ Assessor
Florida State University
03.2013 - 05.2016
Kindergarten Teacher
EPISCOPAL DAY SCHOOL
01.2005 - 01.2010
Bachelor of Arts - Elementary Education
UNIVERSITY OF WEST FLORIDA
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