Jennifer Bercegeay
Saint Amant,LA
Summary
Accomplished Director of Business Development/Admissions Coordinator with a proven trach record. Showcasing expertise in business development and effective communication. Excelled in partnership development and key account management, significantly growing territories and enhancing customer satisfaction through innovative strategies and leadership.
Overview
25
25
years of professional experience
Work History
Director of Business Development/Admissions Coordinator
Gonzales Healthcare Center
Gonzales, LA
11.2010 - 01.2025
- Developed and implemented a comprehensive business development strategy for the organization.
- Coordinated with external agencies such a Hospitals, Doctors offices, Insurance companies.
- Resolved customer complaints regarding service.
- Maintained accurate records of all sales activities.
- Directed and coordinated admissions.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Completed day-to-day duties accurately and efficiently.
Admissions Coordinator
Sage Rehabilitation Hospital
Baton Rouge, LA
03.2005 - 11.2010
- Coordinated with admission team
- Directed and coordinated clinical liaison team.
- Handled insurance authorizations
- Coordinated admissions process from initial inquiry to admission.
- Conducted walk-in and scheduled facility tours.
- Updated and maintained databases with current information.
- Helped patients with admissions process and adhered to state and federal laws.
Volunteer Coordinator
Trinity Hospice
Baton Rouge, LA
02.2002 - 03.2005
- Maintained a database of current volunteer opportunities in order to match individuals with appropriate tasks based on interests or skillset.
- Developed detailed reports summarizing activities performed by each volunteer over a specified period of time.
- Organized monthly in-service trainings for volunteers on topics such as patient safety, infection control and end-of-life care.
- Provided support for individual volunteers regarding their roles within the organization.
- Developed and implemented volunteer orientation program to ensure successful integration of volunteers into the hospice team.
- Collaborated with staff members to develop strategies for recognizing exceptional contributions made by volunteers.
- Recruited and trained new volunteers and facility staff.
- Supervised day-to-day operations of the volunteer department ensuring compliance with applicable laws and regulations.
Admissions Coordinator
Trinity Hospice
Baton Rouge, LA
05.2000 - 02.2002
- Facilitated communication between different departments in order to resolve issues quickly.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Medical Management
Ascension College
Gonzales, LASkills
- Sales training and leadership
- Key account management
- Networking
- Innovation management
- Admission
- Insurance verification and authorizations
- Quality assurance
- Partnership development
- Business development
- Effective communication
References
References available upon request.
Timeline
Director of Business Development/Admissions Coordinator
Gonzales Healthcare Center
11.2010 - 01.2025
Admissions Coordinator
Sage Rehabilitation Hospital
03.2005 - 11.2010
Volunteer Coordinator
Trinity Hospice
02.2002 - 03.2005
Admissions Coordinator
Trinity Hospice
05.2000 - 02.2002
Medical Management
Ascension College
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