Jennifer Bernhardt
Verplanck,NY
Summary
Accomplished tattoo artist with expertise in custom design and client consultation at Jennifer Renee Tattoos. Experienced in management and display building for specific brands sold in store. Demonstrated strong work ethic and creativity, enhancing client satisfaction. Proficient in advanced tattooing techniques and hygiene protocols. Improved customer relations and increased client retention by 20% through exceptional communication and attention to detail.
Overview
23
23
years of professional experience
Work History
Tattoo Artist
Jennifer Renee Tattoos
04.2009 - Current
- Designed custom tattoo concepts based on client consultations and preferences.
- Ensured strict adherence to safety and sanitation protocols during tattoo procedures.
- Conducted thorough skin assessments to determine suitability for tattoo application.
- Collaborated with clients to refine designs, enhancing overall satisfaction and outcome.
- Managed workstation organization, maintaining cleanliness and efficient workflow.
- Utilized advanced tattooing techniques to achieve precise line work and shading effects.
- Provided aftercare instructions, educating clients on proper healing practices for optimal results.
- Accepted and processed customer payments.
- Provided consultations for potential clients, guiding them through the design process and addressing any concerns or questions.
Assistant Manager
Sunoco Aplus
10.2016 - 08.2019
- Assisted in managing daily operations and team performance, ensuring smooth workflow across all shifts.
- Trained new staff on operational procedures and customer service standards to enhance service quality.
- Implemented inventory control measures, reducing waste and optimizing stock levels for efficient operations.
- Collaborated with management to develop promotional strategies that increased customer engagement and sales.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Receptionist Administrator
Select a Furniture
03.2003 - 07.2007
- Designed custom tattoo concepts based on client consultations and preferences.
- Ensured strict adherence to safety and sanitation protocols during tattoo procedures.
- Conducted thorough skin assessments to determine suitability for tattoo application.
- Collaborated with clients to refine designs, enhancing overall satisfaction and outcome.
- Managed workstation organization, maintaining cleanliness and efficient workflow.
- Utilized advanced tattooing techniques to achieve precise line work and shading effects.
- Provided aftercare instructions, educating clients on proper healing practices for optimal results.
- Accepted and processed customer payments.
- Provided consultations for potential clients, guiding them through the design process and addressing any concerns or questions.
Education
High School Diploma -
Mahopac High School
Mahopac, NYSkills
- Hygiene and sterilization
- Design skills
- Creativity and imagination
- Professionalism and ethics
- Steady hand control
- Customer relations
- Drawing and sketching
- Client consultation
- Appointment scheduling
- Money handling
- Patience and perseverance
- Industry trends awareness
- Lettering and typography
- Social media presence
- Design proficiency
- Marketing and promotion
- Excellent communication
- Strong work ethic
- Multitasking and organization
- Attention to detail
- Project planning
- Supply management
- Flexible schedule
- Valid Driver's license
- Heavy lifting
- Shipping and receiving packages
- Errands
- Transportation and errands
- Problem-solving abilities
Timeline
Assistant Manager
Sunoco Aplus
10.2016 - 08.2019
Tattoo Artist
Jennifer Renee Tattoos
04.2009 - Current
Receptionist Administrator
Select a Furniture
03.2003 - 07.2007
High School Diploma -
Mahopac High School