Jennifer Berrier
Desert Hot Springs,CA
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Sam's Family Spa
Desert Hot Springs, CA
01.2022 - Current
- Performed cost analysis for various projects to determine budget requirements.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Tracked and replenished inventory to maintain levels.
- Delegated work to staff, setting priorities and goals.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Implemented campaigns and promotions to help with developing goods and services.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Advised other departments on best practices related to managing large-scale projects.
- Managed multiple projects with competing deadlines simultaneously.
- Provided guidance to team members regarding tasks assigned to them.
- Built and established strong partnerships with teams, vendors and contractors.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
Education
High School Diploma -
Coachella Valley Adult School
Indio, CA05-2024
Medical Assistant - Medical
Mayfield
Cathedral City, CA10-2013
Skills
- Time management
- Team building
- Negotiation
- Workflow planning
- Project tracking
- Price quote preparation
- Project management
- Problem-solving
- Emergency response
- Customer service
- Recordkeeping
- Inventory purchasing
- Office supply management
- Supply ordering
- Skilled multi-tasker
- Microsoft Outlook, Word, and Excel knowledge
- Inventory control
- Office management
- Customer relations
- Processing deposits
Timeline
Assistant Manager
Sam's Family Spa
01.2022 - Current
High School Diploma -
Coachella Valley Adult School
Medical Assistant - Medical
Mayfield
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