Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Jennifer Beske

Lockport,IL

Summary

Dynamic retail specialist known for delivering outstanding customer service and fostering a positive shopping atmosphere. Expertise in engaging with customers to understand their needs and provide tailored solutions. Demonstrated ability to boost customer satisfaction and contribute to store success.

Overview

14
14
years of professional experience

Work History

Early Childhood Coordinator

Parkview Christian Church
06.2024 - Current
  • Developed and implemented an effective early childhood curriculum to engage children in learning activities each weekend
  • Assisted in recruiting volunteers from the church who shared the same vision for providing quality care and instruction to young learners
  • Established positive relationships with families, staff, and community partners to ensure a successful learning experience for all students

Assistant Manager

Hustle & Heart Boutique
05.2024 - Current
  • Directed daily operations to optimize customer experience and store performance.
  • Mentored and trained staff on product knowledge and sales techniques.
  • Implemented inventory management systems to enhance stock accuracy and reduce shrinkage.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Completed point of sale opening and closing procedures.

CUSTOMER SERVICE CASHIER

Buckle
10.2013 - 06.2024
  • Delivered exceptional customer service during high-volume, fast-paced operation's
  • Assisted with all freight upon arrival
  • Simultaneously managed multiple tasks, including phone inquiries and cashier responsibilities
  • Provided assistance to colleagues to support seamless store operations
  • Fostered strong customer relationships through attentive and friendly service.
  • Processed customer transactions accurately and efficiently using point-of-sales

ASSISTANT DIRECTOR

Parkview Christian Daycare Preschool & Kindergarten
08.2011 - 06.2023
  • Handled all communications from families promptly, enhancing overall responsiveness.
  • Built strong, trusting relationships with families to promote partnership.
  • Efficiently managed enrollment procedures while ensuring meticulous record-keeping.
  • Promoted collaboration among employees through open relationship-building.
  • Implemented performance reviews alongside necessary disciplinary measures.
  • Maintained precise attendance records and vacation requests for all employees.

Education

ASSOCIATE OF SCIENCE -

Moraine Valley Community College
Palos Hills, IL
05.2004

Skills

  • Proficiency in organization
  • Attention to detail skills
  • Multitasking capabilities
  • Customer service excellence
  • Relationship management skills
  • Intermediate tech proficiency
  • Problem-solving expertise
  • Guest relations skills
  • Inquiry resolution techniques
  • Transaction management expertise
  • Shipment process knowledge
  • Leadership in teams

Timeline

Early Childhood Coordinator

Parkview Christian Church
06.2024 - Current

Assistant Manager

Hustle & Heart Boutique
05.2024 - Current

CUSTOMER SERVICE CASHIER

Buckle
10.2013 - 06.2024

ASSISTANT DIRECTOR

Parkview Christian Daycare Preschool & Kindergarten
08.2011 - 06.2023

ASSOCIATE OF SCIENCE -

Moraine Valley Community College

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