Summary
Overview
Work History
Education
Skills
Timeline
Generic

JENNIFER BIGLER

Birmingham

Summary

As a customer service professional, brings valuable experience in addressing and resolving customer issues effectively. I am known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Banker

Zions Bancorporation
12.2023 - Current
  • Managed customer accounts, ensuring compliance with banking regulations and policies.
  • Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
  • Educated customers on features and benefits of banking products and services.
  • Opened, closed, and updated accounts for customers.
  • Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
  • Proactively identified potential fraud or suspicious activity, taking appropriate action to protect client accounts and bank assets.

Phlebotomy, Blood Collector

Red Cross
03.2021 - 11.2023
  • Collected blood samples using aseptic techniques and proper equipment.

Market Street Grill
07.2014 - 12.2021
  • All server duties
  • Customer service
  • Handling cash

Education

GED -

Penn Foster College
Scottsdale, AZ

Skills

  • Phlebotomist
  • Trained other staff members
  • Handled inventory ordering
  • Opened and closed restaurants
  • Quality assurance
  • Worked in customer service industry for 25 years
  • Completed CNA nursing school
  • Regulatory compliance

Timeline

Banker

Zions Bancorporation
12.2023 - Current

Phlebotomy, Blood Collector

Red Cross
03.2021 - 11.2023

Market Street Grill
07.2014 - 12.2021

GED -

Penn Foster College

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