Jennifer Bill
Grafton
Summary
Dedicated professional with experience in medical appointment scheduling and warehouse operations. Strong problem-solving abilities and a commitment to delivering exceptional customer service. Aiming to leverage teamwork skills to contribute to operational efficiency and client satisfaction.
Overview
5
5
years of professional experience
Work History
Sheet Wax Operator
Freeman Manufacturing
Avon, OH
03.2025 - Current
- Cut and measure various types of sheet wax to order specifications.
- Inspect, pack and prepare orders for the shipping department.
- Accurately complete all order forms and pick lists, ensuring the proper documentation is attached to every order.
- Operate wax cutter to ensure efficient production processes.
- Collaborate with team members to streamline workflow and enhance productivity.
- Conduct quality checks to maintain product standards.
- Assist in training new operators on safety protocols and machine operation.
Medical Appointment Scheduler
Orthopaedic Associates
Westlake, OH
05.2021 - 03.2025
- Scheduled patient appointments utilizing electronic health record systems and according to protocol.
- Accurately obtained all patient demographic and insurance information.
- Managed all patient inquiries accordingly.
- Routed incoming faxes which included medical records and patient referrals.
- Provided coverage for the Telephone Operator which averaged 200-400 calls per day.
Education
High School Diploma -
Avon Lake High School
Avon Lake, OHSkills
- Attention to detail
- Teamwork and collaboration
- Machine operation
- Efficient multitasking
- Effective communication
- Quality assurance
- Data entry
- Customer service
- Warehouse operations
Timeline
Sheet Wax Operator
Freeman Manufacturing
03.2025 - Current
Medical Appointment Scheduler
Orthopaedic Associates
05.2021 - 03.2025
High School Diploma -
Avon Lake High School