Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Billings

Pelham,NH

Summary

Detail-oriented and organized Property Manager effective at managing property and special projects. Dedicated to interacting with homeowners/residents, contractors and maintenance staff to manage on-site activities. Organized ,dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience

Work History

Property Manager

Property Management Of Andover
09.2014 - Current
  • Handled owner/resident complaints promptly and appropriately, calling in repairmen, and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Implemented corrective action to rule and regulation violations on properties.
  • Coordinated with contractors on maintenance and upkeep.
  • Coordinated with legal counsel to resolve Association issues and concerns.
  • Kept properties in compliance with local, state and federal regulations.
  • Communicated effectively with owners, residents, and on-site associates.
  • Conducted regular inspections of both interior and exterior of properties.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Developed annual operating budgets and forecasts.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with homeowners/residents and contractors.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry homeowners/residents.
  • Maintained positive relations by addressing problems head-on and implementing successful corrective actions.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Identified and communicated homeowner/resident needs to supply chain capacity and quality teams.

Receptionist

Pediatric Professional Associates
05.2000 - 07.2012
  • Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with patients and updated their records.
  • Answered phone promptly and directed incoming calls to correct staff.
  • Responded to inquiries from callers seeking information.
  • Resolved patient problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding patients and their health.
  • Answered central telephone system and directed calls accordingly.

Education

Bachelor of Science - Buisness

Post University
Penn, PA
05.2025

Associate of Science -

McIntosh College
Dover, NH
05.2007

Skills

  • Administrative Support
  • Policy and Procedure Enforcement
  • Microsoft Office
  • Effective Planning
  • Accounting Operations
  • Annual Budgets
  • Vendor Contracts
  • Financial Budgeting and Reporting
  • Common Area Maintenance
  • Customer Satisfaction
  • Exceptional Oral and Written Communication Skills
  • Capital Expenditures
  • Maintenance Knowledge
  • Bid Proposals

Timeline

Property Manager

Property Management Of Andover
09.2014 - Current

Receptionist

Pediatric Professional Associates
05.2000 - 07.2012

Bachelor of Science - Buisness

Post University

Associate of Science -

McIntosh College

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Jennifer Billings