Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Binkley

Summary

Dynamic sales and marketing professional with a proven track record at Express Restorations, enhancing customer satisfaction and driving lead generation through strategic market analysis and effective promotional materials. Skilled in client retention and conflict resolution, I foster strong relationships that result in repeat business and referrals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

20
20
years of professional experience

Work History

Sales/ Marketing

Express Restorations
08.2024 - Current
  • Improved customer satisfaction ratings through prompt resolution of concerns coupled with proactive outreach aimed at ensuring their continued loyalty.
  • Collaborated with the marketing team to create effective promotional materials, driving brand awareness and lead generation.
  • Analyzed market trends and competitor strategies, refining sales tactics for optimal performance.
  • Cultivated strong and successful client relationships by being key point of contact for questions and concerns.
  • Increased repeat business through attentive follow-ups, fostering long-term relationships with satisfied clients.

Owner CGX Crossfit/ Head Coach

CGX Crossfit
01.2016 - 10.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

Medical Assistant

Community Infectious Disease
01.2005 - 01.2015
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

Education

High School Diploma -

Perry Meridian High School
Indianapolis, IN
05-2000

Skills

  • Customer relationship management
  • Market analysis
  • Lead generation
  • Promotional material development
  • Employee training
  • Sales strategy
  • Client retention
  • Conflict resolution
  • Effective communication
  • Time management
  • Business operations management

Timeline

Sales/ Marketing

Express Restorations
08.2024 - Current

Owner CGX Crossfit/ Head Coach

CGX Crossfit
01.2016 - 10.2024

Medical Assistant

Community Infectious Disease
01.2005 - 01.2015

High School Diploma -

Perry Meridian High School

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Jennifer Binkley