Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Awards
Training
References
Security Clearance:
Certification:
OTHER INFORMATION:
Timeline
Generic

JENNIFER B. JONES

San Antonio,USA

Summary

30 years of dynamic, results-focused professionalism with an impressive record of accomplishment in Air Force financial management, financial analysis, accounting, budgeting, auditing, problem analysis, cost- benefit analysis, amortization, depreciation and pro-rating revenue/cost, quality assurance/control methods, and office administration and automation. Versed in developing new or modified work methods, organizational structures, management processes, and/or program administration procedures. Comprehensive knowledge of and skilled in applying accounting theories, practices, methods, and techniques and auditing to independently analyze accounting systems and to modify and adapt conventional accounting and analytical techniques to perform a variety of assignments, solve problems, and to advise managers on accounting and financial matters. Core competencies include Strategic plans financialment, executive communication, a e planning, work center management, financial accounting, f ial statement analysis, financial a al decision making budget formulation and administration, office administration and management, work management, continuous process improvement, information and data management, automated and manual records management, clerical support services, files maintenance and disposition, budget and resource management, oral and written communications, personnel supervision, personnel management, ap plied analytical ro al reasoning, self-management, problem solving, loyalty, integrity "genuity, attention-to-detail reasoning, and creative thinking. objective reason,

30 years of practical knowledge and application of DoD and Air Force commonly used budgetary methods, practices, procedures, regulations, policies, and processes to formulate, justify, and execute assigned budget to support the mission, structure, goals, work processes, and programs of support activities/organizations. Skilled in g i in gathering, assembling, and analyzing sources of information, such as that found in accounting reports, payroll records, work reports, or inventory and supply data. Knowledge of accounting terminology and procedures to enter, modify, retrieve, correct, and delete information in a computerized accounting and general ledger system as well as to trace discrepancies and resolve problems. Skilled in gathering and analyzing data to prepare budget estimates, formulate and execute organizational budgets and provide decision support and recommendations to leadership.

Knowledge of and skill in applying accounting theories, practices, methods, and techniques and auditing to independently analyze accounting systems and to modify and adapt conventional accounting and analytical techniques to perform a variety of assignments, solve problems, and to advise managers on accounting and financial matters. Knowledge of accounting automated systems design practices and limitations. Ability to perform a variety of accounting assignments by applying conventional generally accepted accounting principles (GAAP) and procedures to evaluate a analyze and resolve issues with program operations and accounting. Skilled in analyzing accounting systems or in modifying and adapting conventional accounting and analytical techniques and procedures to solve a variety of accounting problems.

Exceptional leader with the ability to galvanize team constructive collaboration to elevate organizational performance and employee morale; prioritize tasks to accomplish maximum results; decisive and confident decision-making skills. Ability to plan, organize, and direct the functions and mentor, motivate, e the staff of an organization through subordinate supervisors. Provides 15 years of strategic vision and appation as an leader. Provides sounds advice leadership and mentorship to leaders at all levels. Offers a rare combination of superior interpersonal and human relations skills coupled with the unique ability to coordinate group efforts toward attainment of common goals. Understands the value and potential of subordinates and successfully integrates this human element in daily leadership.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Superintendent, Resources Directorate

U.S. Air Force
JB San Antonio-Lackland, TX
06.2017 - 06.2021
  • Company Overview: Air Force Installation & Mission Support Center
  • Masterfully served as the Senior Enlisted and subject-matter expert/manager for the Resource Directorate, providing Senior Executive Service (SES), 0-6, and GS-15's astute advice on Education and Training, personnel programs and services for military and civilian personnel
  • Managed functional and administrative actions, awards, training, and professional development
  • Managed Workflow and Senice Officer Communication and Coordination Electronic Resource (SOCCER) taskers, providing training to 2-Palace Acquires
  • Validated and certified Management Internal Control Toolset (MICT) assessments, ensuring compliance with law and regulations ahead of Center-level inspections
  • Served as advisor to 10-Detachments and 3-Personnell Support Units on functional matters, awards, training allocations and professional development
  • Reconciled 2.0 Unit Manning Document and Unit Manpower Personnel Roster; aligned resources/vacancy allocations, managed DoD Performance Management and Appraisal Program awards and appraisals procedures
  • Continuous Process Improvement (CPI):
  • Successfully led Evaluation Process Improvement teams, enabling timely thorough analysis and adverse trends to stakeholders
  • Effectively applied Lean Six Sigma principles and methodology to installation and Mission Support Center processes in leading Continual Evaluation Process Improvement Team
  • Provided the leadership and coordination in developing policy, procedures, and guidelines that impact the streamlining of installation and center processes to remove activities that contribute no value to the service provided and improve customer satisfaction
  • Convened ad hoc groups to identify emerging issues or problems or verify mutual areas of concern, and developed and recommended solutions or innovative ideas to increase or improve effectiveness
  • Observed and monitored project efforts and offered suggestions for corrections as appropriate on the methodology and techniques utilized
  • Served as a resource in the development, analysis and evaluation of methodologies, processes, procedures, and organizational policies to ensure effective and efficient implementation and engage -end-users in the process
  • Advised and reported to the Senior Directer, and other center leadership on the status, issues, and concerns, providing recommendations and/or alteratives
  • Served as the liaison with the Senior Director, Deputy Directors, and Division Directors in coordinating the implementation of changes
  • Presented information, identified problems, and explained, coordinated, and negotiated solutions and compiled reports for senior leaders
  • Led initiatives to improve written guidelines and documentation of processes
  • Kept supervisor apprised of activities and discussed issues that needed resolution
  • E-9 (GS-12/13 equivalent), 45 hours/week

Superintendent

U.S. Air Force
Osan Air Base
06.2015 - 05.2017
  • Company Overview: 51 Comptroller Squadron
  • Served as the principal adviser to the 51 Comptroller Squadron Commander and Director of Staff for 168- staff members and 17-agencies
  • Expertly leveraged a $95M wing budget in providing financial support and services to 11,000 members base wide
  • Expertly led, planned, organized, managed, and accomplished financial management activities in support of daily operations and Air Force mission
  • Included in these activities were financial programs and operations; accounting liaison and pay services; budget preparation and execution; program, cost, and economic analysis; non-appropriated fund oversight; audit management; bank liaison; policy and procedures; fiscal law; internal controls; and quality assurance
  • Identified management problems, developed special studies and analyses to develop alternatives and recommend solutions
  • Provided decision support serving as financial adviser to commander and staff
  • Led, managed, planned, organized, and directed Comptroller operations
  • Developed related reports
  • Improved work methods and procedures for internal control and efficient operation
  • Coordinated with units and other activities on matters pertaining to Comptroller policies, procedures, and operations
  • Inspected, reviewed, and examined Comptroller activities for operational efficiency and compliance with established procedures and policies
  • Took or recommended corrective action
  • Studied and developed solutions to problems encountered by operating units in maintaining accounts, collecting, and disbursing funds, paying military and civilian personnel and commercial accounts, and preparing reports and summary cost data
  • Directed and monitored unit activities
  • Directed, observed, and evaluated effectiveness of training programs, availability and operational readiness of assigned crew, and operation and adequacy of support activities
  • Demonstrated subject matter expertise encompassing the functions of policy planning and assistance in programming formulation, direction, and inspection of fiscal management activities
  • Functions included analysis, evaluation, and presentation to commanders and staff information on all operations programs, and projected plans to support command objectives in the most efficient and economical manner within available resources
  • Involved were preparation and defense of the budget; disbursement, collection, and accounting for public funds; accounting for obligations and expenditures of appropriated and non-appropriated funds; maintenance of reports control system; collection, analysis, interpretation, and presentation of quantitative data pertaining to all Air Force operations
  • Exercised the exceptional leadership to provide and sustain a mission-ready workforce to execute the squadron's mission
  • Provided technical advice to executive leadership and senior-level management and staff members to identify and resolve human resource management problems, and to evaluate, design and develop programs and systems for improvements and enhancements
  • Heard and resolved grievances and employee complaints referred by subordinate supervisors and employees
  • Planned, programmed, documented, executed, coordinated, and analyzed fiscal, manpower, doctrine, instruction, and equipment requirements in support of operational initiatives
  • Provided sound advice and recommendations as to appropriate strategies, priorities, resource requirements, and equipment and personnel allocations necessary to accomplish objectives
  • Executed internal management support services in the areas of program cost monitoring, annual fiscal planning, and development of annual work-plans, for the procedural and relationship aspects of the squadron
  • Performed organization structure, workforce utilization, and space utilization for procedural and relationship aspects of the squadron
  • Performed organizational design for the staff, as necessary, to eliminate work problems or barriers to mission accomplishment, promote team building, implement quality improvements, or in response to concerns with regulatory compliance and/or customer requirements
  • E-9 (GS-12/13 equivalent), 45 hours/week

Superintendent

U.S. Air Force
Kadena Air Base
05.2011 - 05.2015
  • Company Overview: 18 Comptroller Squadron and Wing Staff Agencies (WSA)
  • Expertly led 180 WSA and Comptroller Squadron personnel in 18-agencies providing sound financial management services to 9,4K personnel
  • Served as Comptroller's senior personnel advisor for $190M budget and financial service operations
  • Advised the Squadron Director, Director of Staff and Wing Vice Director on all Wing Staff Agency enlisted matters, including Developmental Special Study, Performance Evaluations, Decorations and Below-the-Zone processes
  • Managed squadron manning authorizations and coordinated deficiencies with Air Combat Command Deputy Director of Financial Management and Comptroller and higher headquarters functional managers
  • Deployed USAF Central Command AF Forces Staff Senior Enlisted Leader and Financial Management Directorate Superintendent
  • Led, managed, planned, organized, and directed Comptroller operations
  • Developed related reports
  • Improved work methods and procedures for internal control and efficient operation
  • Coordinated with units and other activities on matters pertaining to Comptroller policies, procedures, and operations
  • Inspected, reviewed, and examined Comptroller activities for operational efficiency and compliance with established procedures and policies
  • Took or recommended corrective action
  • Studied and developed solutions to problems encountered by operating units in maintaining accounts, collecting, and disbursing funds, paying military and civilian personnel and commercial accounts, and preparing reports and summary cost data
  • Demonstrated knowledge and understanding of the advanced functions and formulas of MS Excel
  • Utilizes Excel, Power BI, dashboards, and PowerPoint to gather, analyze, and prepare financial data and reports
  • Supported data-driven decisions through big data manipulation
  • Planned, organized, developed techniques, and established internal controls to manage financial services and analysis operations
  • Determined organizational structure, personnel, training needs, and security requirements for safeguarding entrusted assets
  • Established performance standards, work schedules, and priorities
  • Developed, reviewed, coordinated, and executed financial management plans to support peacetime, exercise, contingency, and wartime operations
  • Established training program for functional professional development
  • Directed financial management activities
  • Supervised, managed, and administered financial services and/or analysis activities
  • These included reviewing adequacy of internal controls and quality of services; aiding and performing cost estimates and economic analysis; and overseeing funds distribution and management
  • Established performance standards to evaluate cost and efficiency
  • Inspected, reviewed, and evaluated effectiveness of work methods, procedures, and personnel
  • Provided customer service
  • Interacted and coordinated with organizations on financial matters
  • Interpreted financial directives
  • Coordinated financial management activities
  • Advised commander and staff on status and progress of command programs
  • Coordinated with commander, staff, and units in developing and executing financial plans, schedules, and programs
  • Advised, coordinated, and made recommendations on validity and propriety of requirements, effective allocation and use of financial resources, and redistribution of resources within fund limitations
  • Verified estimated costs were realistic and reasonable
  • Coordinated deficiencies noted in reports from audits, and inspections
  • Maintained liaison with other agencies to develop standards for financial management policy and procedures
  • Performed financial management functions
  • Formulated guidelines for phasing in projected programs and mission changes
  • Assured identification of required financial resources
  • Provided forecasts of financial posture
  • Engaged and assisted in preparing programming actions for future year budget requirements
  • Ensured justified, and submitted financial plan, budget estimates and supplemental budget requirements
  • Prepared, validity of obligations within the language of appropriation acts, current laws, and governing directives
  • Maintained statutory responsibility for preventing over-obligation of appropriated funds through funds certification
  • Collected, analyzed, and interpreted resource data
  • Established procedures and safeguarded against fraud and fund losses
  • Evaluated impact of legislative action, executive orders, and Comptroller General decisions on financial operations
  • Formulated financial management policies and procedures
  • Provided professional advice and management skills in developing and maintaining banking and credit union services
  • Provided analysis, policy, and oversight for non-appropriated fund financial management
  • Conducted analyses supporting cost projection and resource utilization effectiveness
  • Performed, reviewed, and certified adequacy of cost comparisons and economic analysis
  • Conducted financial management and information studies
  • Prepared studies evaluating the effects of changes in policies, procedures, and technology
  • Prepared findings and recommendations for presentation to commander and staff
  • Ensured communications to team members was timely and clear, and created a team environment that fostered partnership, innovation, and continuous process improvement
  • Reports and metrics clearly conveyed the status of work, issues needing higher management attention and customer satisfaction
  • Prepared and delivered oral presentations such as briefings, training sessions, consultations, and strategy sessions with other staff service functions and activities to secure cooperation, resolve controversial matters, and convey information relative to proposed changes in assignments
  • E-9 (GS-12/13 equivalent), 45 hours/week

Superintendent

U.S. Air Force
Aviano Air Bases
02.2009 - 04.2011
  • Company Overview: 31 Comptroller Squadron and Wing Staff Agencies (WSA)
  • Served as Group Superintendent equivalent for 31 Fighter WSA leading and mentoring 174-personnel assigned to 18-agencies
  • Directly led 42-military and civilian Comptroller personnel and provided professional development and training
  • Served as senior advisor to the Senior Director and 2-flight directors on all functional matters and personnel issues
  • Provided accounting and decision support on wing's $1.38M budget- delivered financial services to 8.5K personnel
  • Auditor:
  • Demonstrated exceptional analytical skills to determine facts, draw conclusions, and recommend corrective actions
  • Developed and implemented audit techniques, policies, and programs
  • Planned and led the work of others to ensure the accomplishment of audit objectives within all phases of audit cycle (i.e., planning, executing, and reporting)
  • Utilized advanced oral and written communication to serve as a technical advisor, to interpret and present findings and recommendations to the audit client to obtain concurrence, to present briefings to management, and to produce audit reports
  • Determined audit approaches or methods to use for effective evaluation of various financial programs and accounting system
  • Analyzed and examined financial records, reports, or data to assure compliance with applicable laws and regulations
  • Identified fraud or abuse situations during an audit and provided supporting documentation to appropriate senior leadership
  • Researched and analyzed information to provide information, advice, and/or recommendations based on data collected
  • Assisted with resolving issues and problems that arose during an audit
  • Developed alternative approaches for gathering and analyzing accounting and auditing data to satisfy the objectives of the audit
  • Conducted briefings within the program office being audited in a clear and proficient manner
  • Worked with and obtained information from various levels of personnel within office being audited
  • Prepared reports, memoranda, and summaries of audit findings for the audited agency
  • Wrote recommendations and/or action items for audit discrepancies/irregularities sited
  • Prepared audit instructions and other procedural materials for agency review
  • Conducted preliminary surveys, analyzed potential problems, and prepared preliminary reports
  • E-8 (GS-11/12 equivalent), 45 hours/week

Education

B.S.B.A. - Finance

Trident University International
Cypress, CA
01.2011

A.A.S. - Financial Management

Community College of the Air Force
Maxwell, AL
01.2001

Skills

  • Quality Assurance
  • Continuous Improvement
  • Staff Management
  • Project Management
  • Training Oversight
  • Fiscal planning
  • Leadership and vision
  • Data Analysis
  • Program implementation
  • Resource Coordination
  • Leadership Development
  • Quality Standards
  • Staff education and training
  • Organizational effectiveness
  • Relationship building and management
  • Financial Administration

Certification

  • DoD Level III Financial Management Certification
  • Professional Manager Certification (PMC)

Accomplishments

  • Provided expeditious interpretation of critical COVID-19 response guidance to 78-installations and Major Command Functional Managers to elevate service to customers Air Force wide.
  • Provided critical guidance/leadership with management of AF wide Hurricane Michael remissions for 583-AF personnelvalidated 800+ claims for evacuation entitlements.
  • Facilitated resolve of two high-visibility Wounded Warrior cases before Congressional attention, paramount in the closure of a stagnant sensitive travel settlement for Active-Duty dependent of an AFIMSC member.
  • Directly contributed to the Resource Directorate earning the Major General Flowers Comptroller Organization of the Year Award in 2018.
  • Overhauled Inspector General Evaluation Management System/MICT programs; aggressively fixed open observations-slashed noncompliance 60% in 5-months.
  • Tackled defunct Unit Training Manager program; boosted/monitored squadron's compliance with Upgrade Training. DoD Financial Management Certification/Financial Management Principles Financial Management Concepts-training on track.
  • Shaped winning teams personnel; vital to unit's award of Pacific Air Forces Financial Management Organization Financial Services Office of the Year 2016.
  • Lead team through successful formulation and perfect execution of $570M in support of the Air Forces largest combat wing
  • Assisted in stand-up of first Fraud Working Group with Office Special Investigation-aided in recoup/identification of $750K in Basic Allowance Housing fraud, 1-Courts Martial conviction and three Non-Judicial punishments and Reduction in Grade.
  • Recognized by executive leadership for instilling a culture of excellence, collective responsibility, esprit de corps, and professionalism in every individual assigned.
  • Financial Management steward: prompted Major Command audit on dual housing allowances, S117K overpayments locally identified.
  • Co-authored Wing's first Indoctrination training; educated members on ambassadorship/lent to repairing vital relations.
  • Advised Chief of Staff/Comptroller on policies/enlisted matters for 600 personnel supporting 14 areas of responsibility sites
  • Forward deployed to Jordan-led first Fiscal Year closeout $7.7M executed for enduring mission while identifying $1.7M tax
  • Selected for promotion to Chief Master Sergeant, E-9.
  • Selected as Comptroller Squadron Senior NCO of the Year 2009.
  • Ranked #1 of 56 Senior Master Sergeants (E-8) in the 31" FW.
  • By name requested by 2-Star to coordinate mobile reintegration team after temporary duty-Wing Commander and Major General praise for seamless act.
  • Championed new service hours to tackle training and negative trends; resulted in 61% reduction in rejected filed claims.
  • Swiftly closed 6-IG complaints/1-Congressional query-IG praised work; uncovered $36K fraudulent payments.

Awards

Meritorious Service Medal (5), Joint Service Commendation Medal (2), Air Force Commendation Medal (2), Air Force Achievement Medal (2), Meritorious Unit Award, AF Outstanding Unit Award (7), AF Good Conduct Medal (10), National Defense Service Medal (2). Global War on Terrorism Expeditionary Medal Service, Global War on Terrorism Service Medal, Korean Defense Service Medal, Humanitarian Service Modal, AF Overseas Ribbon Short (2), AF Overseas Ribbon Long (3), Air Force Expeditionary Service Ribbon with Gold Border, AF Longevity Service (7), USAF NCO PME Graduate Ribbon (3), and AF Training Ribbon., 2009 Senior Noncommissioned Officer of the Year, 31 CPTS, Aviano AB, Italy 2008 Senior Noncommissioned Officer of the Year, 31" CPTS, Aviano AB, Italy Senior Noncommissioned Officer the Year, 9 AF/USCENTAF, Shaw AFB, SC 2004 Senior Noncommissioned Officer of the Year, 20 CPTS, Shaw AFB, SC 2001 Noncommissioned Officer of the Year, 51 Wing Staff Agencies, Osan AB, ROK 2001 Noncommissioned Officer of the Year, 51 CPTS, Osan AB, ROK 2000 Noncommissioned Officer of the Year, DFAS-San Antonio, TX 1999 STEP promoted to Technical Sergeant, E-6 1999 Noncommissioned Officer of the Year, DFAS-Denver, CO 1999 Noncommissioned Officer of the Year, DFAS-San Antonio, TX 1998 Noncommissioned Officer of the Year, DEAS-San Antonio, TX 1996 Distinguished Graduate Airman Leadership School Class 96-A 1995 Airman of the Year, 374 MSS & Defense Accounting Office, McClellan AFB, CA 1994 Airman of the Year, 51 CPTS, Osan AB, ROK

Training

  • Financial Management & Comptroller Chief Enlisted Manager, 2019
  • Financial Management Staff Officer, 2008
  • Joint Senior Noncommissioned Officer Professional Military Education, 2008
  • USAF Senior Noncommissioned Officer Academy. 2007
  • Noncommissioned Officer Academy, 2002
  • AFRC Mission Support Group Commander's Seminar, 2001
  • Financial Management and Services Craftsman, 1999
  • MILSTAR Command and Control System-Consolidated Initial Skills, 1998 Air Force Training Course, 1998
  • EC-130J Instructor Force Training, 1998
  • Airman Leadership School, 1995 (Distinguished Graduate)
  • Financial Services Journeyman, 1993
  • Financial Services Specialist, 1991

References

  • Rebekah, Hawes, Rhawes9@hotmail.com, 845-803-3117, 23843 Misty Lane, San Antonio, TX, 78258
  • Traci, Bamhill, Traci.barnhill1@us.af.mil, 636-485-2827, 217 Fawn Lane, Floresville, TX, 78114
  • Tammy, Moore, Moore1178@yahoo.com, 803-464-1976, 7224 Knight Heron Way, North Las Vegas, NV, 890841

Security Clearance:

Held DoD Secret Security Clearance; eligible for reactivation

Certification:

DOD Financial Management Certification Level III

OTHER INFORMATION:

Military Service: 07-02-1991 to 06-30-2021 Promotion Date: CMSgt effective 1 May 2011 Veterans Preference: 10-point-CSP Eligibility: VRA, VEOA, U.S. Citizen

Timeline

Superintendent, Resources Directorate

U.S. Air Force
06.2017 - 06.2021

Superintendent

U.S. Air Force
06.2015 - 05.2017

Superintendent

U.S. Air Force
05.2011 - 05.2015

Superintendent

U.S. Air Force
02.2009 - 04.2011

B.S.B.A. - Finance

Trident University International

A.A.S. - Financial Management

Community College of the Air Force
JENNIFER B. JONES