Jennifer Bohn
Denton
Summary
Dynamic functional lead at Accenture Federal Services with expertise in business analysis and system testing. Proven ability to enhance processes and deliver quality solutions, supporting over 35,000 users through SQL proficiency and adaptability. Skilled in test planning and team collaboration, driving successful project outcomes with effective communication and leadership.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Functional Lead
Accenture Federal Services
Arlington
05.2009 - 09.2013
- Recognized three times for exceptional performance
- Defined business requirements for PeopleSoft auto-user ID lookup/validation and assisted with testing and final implementation of the tool.
- Supported a PeopleSoft system with over 35,000 users.
- Used SQL to integrate text files from embassies and consulates.
- Configured users and embassy-specific data for global deployment of Integrated Logistics Management System software modules
- Implemented business process improvements such as Excel macros and formulas to speed data analysis and validation
- Configured Sharepoint for team communications, document repository, and some deadline tracking.
- Supervised Deployment Team Specialists in daily activities through demonstration, shadowing and additional support as needed
- Served as liaison between Integrated Suite Deployment team and other functional teams to prepare for large scale configurations and deployments.
- Developed weekly reporting structure and an Excel based dashboard showcasing status of configuration tasks and forecast potential impacts to deployment deadlines
- Created unit test plans to validate functionality prior to deployment into production environment.
- Conducted code reviews to identify potential issues or errors.
- Assisted with the design, development, testing, implementation, maintenance, and documentation of applications.
- Reviewed bug reports from users and clients and identified root cause before providing solutions and fixes.
- Developed and implemented process improvement initiatives to ensure effective delivery of products and services.
- Performed planning and testing for fit, configuration, compatibility and adherence to organizational and regulatory expectations.
- Conducted software compatibility testing to ascertain issues related to implementation, integration and best practices compliance.
- Identified specific methodologies and procedures to be used according to project guidelines and client requirements.
- Assisted with development, configuration, and testing of applications, verifying compliance with standards.
- Coordinated with software developers to design and implement custom solutions for unique business challenges.
- Maintained positive working relationship with fellow staff and management.
- Oversaw quality control to identify inconsistencies and malfunctions.
Functional Analyst
Accenture Federal Services
11.2007 - 04.2009
- Gathered and documented client requirements for PeopleSoft data input methodologies to support a system tracking 4.8 million assets
- Developed functional design specifications for approved, client initiated requests
- Developed detailed design specifications and system test plans for application modifications or customizations.
- Led design review sessions with client.
- Supported the development team in their build of the requirements
- Developed test cases and test scenarios for the FSCM Asset Lifecycle Management module for asset tracking at various government installations around the globe.
- Created test cases and test scenarios for the SCM Inventory and Fulfillment module to track movement of assets between international government posts.
- Built test cases and scenarios for inter-module communication, examples including integration of FSCM Asset Lifecycle Management and SCM Inventory and Fulfillment.
- Performed functional review and system testing of requirements using standard SDLC, once development was completed.
- Conducted User Testing and implementation of completed requirements
System Test Team Lead
Accenture
11.2005 - 11.2007
- Developed, implemented and maintained all system testing process and procedures being utilized, including but not limited to: templates for test artifacts, test artifact reviews, daily status reporting, defect tracking and management, and project post-mortem
- Worked closely with project managers and team leads to negotiate delivery dates and project priority for CIDW, Intelligate and Center Efficiencies enhancements running longer than 1 month.
- Recommended and implemented quality process improvements, such as production change requests, requirements traceability, design reviews and root cause analysis.
- Interacted directly with the clients and functional leads as necessary to review requirements, and to identify and drive to closure discrepancies found during system test.
- Provided coaching, performance feedback and mentoring to geographically diverse team (1 in Virginia, 1 in Philadelphia and 3 in Manila).
- Adapted processes and documentation to support development with Informatica, SQL, JAVA, WebLogic and MicroStrategy technologies.
Test Coordinator
Accenture
09.2004 - 11.2005
- Rated as Top Performer for the 2004-2005 fiscal year
- Interacted with Project Managers (PM) and Requirements Team to define in-scope initiatives.
- Developed end-to-end (E2E) test plan, conditions, Environment Mapping, and data matrix based on discussions with PMs, client, and applications.
- Worked closely with client to ensure all test conditions were addressed and approved.
- Worked with applications to define expected code delivery dates.
- Provided timely status updates for National ATM and National Frame Relay to project lead and/or Executives.
- Identified and escalated any issues encountered to project lead.
- Worked with applications to define issues and resolutions.
- Oversaw National Frame Relay Test Coordinator's data gathering/execution.
COBOL Programmer
CSC
05.2000 - 11.2002
- Developed and maintained COBOL applications for financial services projects.
- Analyzed system requirements to enhance application performance and reliability.
- Collaborated with cross-functional teams to troubleshoot and resolve software issues.
- Conducted code reviews to ensure compliance with programming standards and best practices.
- Documented technical specifications for software enhancements and system modifications.
- Provided user support and training for COBOL applications across departments.
- Implemented process improvements to streamline development workflows and reduce errors.
- Performed data analysis to identify potential problems in the system logic flow.
- Documented program design, development, testing, implementation, and maintenance procedures.
- Ensured compliance with internal coding standards as well as external regulations.
- Analyzed existing code and identified areas for improvement or refactoring.
- Created test plans and executed unit tests on newly developed programs.
- Updated existing code according to changing user requirements.
- Developed and maintained COBOL programs to support business operations.
- Performed root cause analysis to identify system issues.
- Collaborated with business analysts to understand project requirements, customer expectations and timelines.
- Documented program development and subsequent revisions with comments for easy comprehension.
- Coordinated installation of software systems and collaborated with user experience team on design and implementation of new features.
COBOL Programmer
AT&T
06.1999 - 05.2000
- Recognized four times for outstanding performance beyond specified job duties.
- Lead COBOL developer in MVS OS/390 TSO/ISPF environment for 5 major system enhancements with durations ranging from 3 months to 1 year and with varying degrees of complexity. Used Waterfall SDLC to implement enhancements.
- Business and systems analysis
- Preparation of test plan and test cases
- Support of 3 large batch testing environments
- Trained and assisted team members in developing unit test environments, testing procedures, test documents and data development, and execution of JCL, PROC and COBOL changes
- Implemented quality assurance initiatives (scheduling code inspections, completing defect removal forms and following documented testing procedures) to reach Capability Maturity Model (CMM) level 3
- Provided 24x7 production support of a $3 billion dollar per month billing system which included investigation of code located in ELIPS Librarian utility
- Supported the scheduling and execution of several system stress testing projects.
- Provided UAT feedback on company portal.
Education
Bachelors in Business Administration (BBA) - MIS (Management Information Systems)
University of Oklahoma
Norman, OK05-1999
Skills
- Adaptability and flexibility
- Analytical skills
- Business analysis
- Business Processes
- Defect tracking
- E2E Testing
- Functional design specifications
- Integration Testing
- Manual Testing
- Process review
- Quality Assurance
- Requirements Analysis
- Requirements gathering
- SDLC
- Software development
- SQL
- System testing procedures
- Team coordination and collaboration\
- Test case development
- Test Leadership
- Testing Methodologies
- Test Planning
- Team Building and Reward Recognition
- User acceptance testing
- Software system design
- Testing strategies
Websites
Certification
Certified Tester Foundation Level (CTFL), ISTQB, 11/2016
Accomplishments
Top Performer, 2004
Timeline
Functional Lead
Accenture Federal Services
05.2009 - 09.2013
Functional Analyst
Accenture Federal Services
11.2007 - 04.2009
System Test Team Lead
Accenture
11.2005 - 11.2007
Test Coordinator
Accenture
09.2004 - 11.2005
COBOL Programmer
CSC
05.2000 - 11.2002
COBOL Programmer
AT&T
06.1999 - 05.2000
Bachelors in Business Administration (BBA) - MIS (Management Information Systems)
University of Oklahoma