Jennifer Bolton

• Dispatch supervisor, Computer savvy, Filling paper work, Google sheets, Citric, Build loads, Payroll, Excel sheets, Multi Tasker, Answering calls
• Scheduled or dispatched workers, equipment or service vehicles to locations using peoplenet or telephones.
• Recorded and maintained files or records of customer requests, work or services performed.
• Monitored dispatch board and adjusted call priorities regularly based on Kroger's needs.
• Developed and implemented new procedures to improve operational efficiency.
• Scheduled, assigned, and monitored the work of over 70 drivers.
• Dispatched drivers to meet daily delivery needs for Kroger customers.
• Answered customer requests with information about shipping information and status updates.
• Investigated customer inquiries regarding delivery status or delays.
• Coordinated with other departments to ensure smooth inter-departmental communication.
• Managed daily delivery and work schedules to maximize coverage.
• Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
• Worked with routing specialists, route managers and service department to optimize routes.
• Worked closely with transportation supervisor to dispatch and assign loads.
• Supervised driver dispatching, route planning and vehicle tracking for over 70 drivers.
• Advised personnel about accidents, weather conditions or other hazards.
• Reviewed scope of each project to estimate number of man-hours required.
• Ensured that daily dispatch operations ran smoothly and efficiently.
• Conferred with customers or supervising personnel to address questions, problems or requests for service or equipment.
• Tracked changes in computer system to keep records current and accurate.
• Documented services performed, operations information, and dispatch details in system.
• Prepared daily work and run schedules.
• Alerted personnel of road and weather hazards to minimize accidents and delays.
• Modified existing software systems to enhance performance and add new features.
• Delivered products to customer locations on time.
• Recognized by management for providing exceptional customer service.
• Completed day-to-day duties accurately and efficiently.
• Worked with cross-functional teams to achieve goals.

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• Inspected vehicles for damages, porter, cleaned
• Reviewed repairs by test driving vehicles and conducting final inspections.
• Followed all safety protocols while performing vehicle inspections inside workshop environment.
• Completed vehicle inspections to verify compliance with standards and regulations and prevented use of vehicles with extreme safety concerns or violations.
• Repaired minor defects on vehicles such as changing light bulbs or replacing wiper blades.
• Submitted in-depth reports to supervisor on vehicle conditions following inspections.
• Photographed damaged areas on vehicles and submitted pictures with completed inspection reports.
• Inspected vehicles to assess damage and functionality, recommend changes and issue violation notices.
• Understood and followed oral and written directions.
• Completed day-to-day duties accurately and efficiently.
• Moved cars from one location to another in an organized manner according to instructions given.
• Followed company policies and procedures when handling customer's vehicles.
• Inspected vehicle to verify pristine appearance for customer.
• Kept records of mileage driven while transporting vehicles from one place to another.

• Move vehicles around, clean, paperwork and forklift driver
• Inspected tires for proper air pressure and tread wear.
• Inspected factory deliveries of new cars to prep for dealership stocking.
• Operated electrically controlled tow haulage unit to move supplies and parts in and out of garage bays.
• Operated hoists safely to raise car chassis for repair access purposes.
• Moved vehicles to designated parking areas as directed by management.
• Performed minor maintenance tasks like changing windshield wipers or headlight bulbs.
• Ensured that all safety regulations were adhered to during transportations activities.
• Fueled vehicles and checked tires for proper inflation prior to test drives.
• Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
• Transported, loaded, unloaded and stacked materials.
• Organized stock shelves, racks, and bins according to product type and size.
• Attached onboard diagnostics (OBD) scanner cables to vehicles to conduct emissions inspections.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Communicated effectively with customers regarding pick up times and drop off times for their vehicles.
• Drove vehicles to or from workshops or customer workplaces or homes.

• Cook, waitresses, delivery driver, manager
• Reviewed completed work to verify consistency, quality and conformance.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Established processes to ensure efficient workflow throughout the organization.
• Ensured compliance with all applicable laws, regulations, industry standards.
• Assigned tasks to associates to fit skill levels and maximize team performance.
• Monitored staff performance and addressed issues.
• Trained employees on additional job positions to maintain coverage of roles.
• Counted and balanced cashier drawers.
• Answered phone calls to assist customers with questions and orders.
• Monitored customer order process and addressed customer issues.
• Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
• Inspected vehicle and maintained gas, oil and water levels.
• Promoted positive customer service by delivering on-time shipments and fully resolving issues.
• Maintained vehicle according to company and state safety requirements.

• Sorting, stocking shelves cleaning

• Horse handler, side walker, groomer
• Helping people with disabilities