Jennifer Bonilla
Los Angeles,CA
Overview
6
6
years of professional experience
Work History
Food Service Worker
LAUSD
11.2021 - Current
- Utilized strong multitasking skills to manage 300 orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Enhanced customer satisfaction by providing efficient and friendly food service to students.
- Fostered positive and welcoming atmosphere, greeting customers as they arrived.
Front Desk
Torrance Dental Care
10.2019 - 09.2020
- Greet patients upon entering office and answer patients’ inquiries about their insurance copayments or treatments covered by their insurance
- Organize and give patient’s treatment plans
- Educate patients regarding percentage insurance pays for their treatment
- Communicate with patients by phone, text or email to answer and help patients understand their treatment process and best option for them
- Process credit and debit transactions by clover and input into system
- End of day balancing to ensure payments received via check matched money received from insurance payments
Front Desk
New Awareness Dentistry
02.2019 - 06.2019
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
- Processed financial transactions accurately using property management software systems while safeguarding against fraud or theft attempts at all times.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Performed various administrative tasks by filing, copying and faxing documents.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Education
Skills Certificates -
East Los Angeles College
East Los Angeles, CACertificate of Achievement -
East Los Angeles College
East Los Angeles, CA12.2018
Skills
- Punctual
- Team player
- Policy enforcer
- Problem solver
- Attentive listener
- MS Office Suite
- Organized
- Multitasking
- Customer Service
Timeline
Food Service Worker
LAUSD
11.2021 - Current
Front Desk
Torrance Dental Care
10.2019 - 09.2020
Front Desk
New Awareness Dentistry
02.2019 - 06.2019
Skills Certificates -
East Los Angeles College
Certificate of Achievement -
East Los Angeles College