Dynamic manager with a proven track record, excelling in team leadership and complex problem-solving. Spearheaded inventory management initiatives, significantly reducing waste. Adept at staff training and development, fostering a high-performance culture that drives operational efficiency and enhances customer service.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Manager
The Hungry Captain
06.2024 - 06.2025
Managed daily operations, ensuring efficient workflow and high-quality service delivery.
Implemented inventory management practices to optimize stock levels and reduce waste.
Fresh Food Training Technician
Acosta
2017 - 2021
Developed and implemented training materials for new employees to enhance onboarding experience.
Conducted hands-on training sessions, improving team members' technical skills and knowledge retention.
Assisted in evaluating training programs, providing feedback to improve effectiveness and engagement.
Collaborated with cross-functional teams to identify training needs and develop tailored solutions.
Office Manager
Exceptional Property Mangement
2015 - 2021
Managed daily office operations, ensuring efficient workflow and communication among staff.
Coordinated scheduling of meetings and appointments, optimizing time management.
Assisted in maintaining office supplies inventory, streamlining procurement processes to reduce costs.
Principal contact for meeting potential tenants and showing properties.
Oversaw the maintenance and upkeep of residential properties, managed all maintenance calls and ensured that repairs were completed to satisfaction.
Optimized all tenant move-in and move-out processes, including the preparation and execution of rental agreements, collection and refunding of security deposits, coordination of unit inspection and assessment of damages.
Communicated with property owners regarding expenses, repairs and potential tenants.
Managed property income and expenses, including invoicing payments and reporting in finance software.
Investigated an resolved property complaints and rental violations.
Acted as primary receptionist for the office, handled the routing of calls, messages, and packages to office staff.
General Manager
Arby's Restaurant
2010 - 2014
Directed daily operations to enhance efficiency and optimize resource allocation.
Implemented process improvements to streamline workflows and reduce operational bottlenecks.
Managed team performance, providing coaching and support to ensure high productivity levels.
Analyzed market trends to inform strategic decision-making and drive business growth initiatives.
Education
No Degree - Business Management And Accounting
DeVry University
Alpharetta, GA
High School Diploma -
Superior High School
Superior, WI
Skills
Customer service
Team leadership
Decision-making
Complex Problem-solving
Staff training and development
Certification
Licensed Real Estate Agent FL - Valid until March 2026