Summary
Overview
Work History
Education
Skills
Certification
Timeline

JENNIFER BOOMGARDEN

CENTERVILLE,IOWA

Summary

High performance leader who creates strategic alliances with organizations to align and effectively support key business initiatives.

Recognized for success in training and developing system processes and methodologies to upgrade operations that increase revenues and enhance profit performance retained high performance teams by developing and hiring motivated skilled professionals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate team player with strong organizational skills eager to take your organization to the next level. Ready to help team achieve company goals.

Overview

27
27
years of professional experience
1
1
Certification

Work History

MHS Genesis Certified (Cerner)Trainer

Clear Bridge Technology Group
04.2022 - Current
  • Classroom training for providers, nursing and ancillary staff
  • Helped teacher prepare instructional material and displays.
  • Enforced rules and instructions to maintain discipline.
  • Arranged and organized classroom desks, chairs and supplies.
  • Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
  • Prepared reports and maintained administrative records.
  • Tracks certified for training: Ambulatory, Emergency, Acute and Patient Accounting.
  • Maintained and operated classroom equipment to maximize use and lifespan.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.

Clinical Informatacist

Ettain Group
10.2021 - 04.2022
  • Clinical Informatics-trainer for Northern Lights Health New Hires, classroom training on Cerner software for Providers, Nurses, ancillary staff
  • Includes: Surgery, Emergency Dept., Ambulatory Clinics, Acute Nursing.
  • Furnished reports in written, oral, diagram or schedule form.
  • Wrote reports, correspondence and document workflows.
  • Defined and described relationships between clinical workflows, guidelines, care plans, pathways and decision support to improve healthcare outcomes.
  • Provided guidance for cross-departmental clinical improvements.
  • Assisted in optimizing health information systems throughout company by demonstrating advanced knowledge of clinical processes and supporting technology.
  • Provided guidance in development, implementation and maintenance of company clinical information system.
  • Supported corporate objectives and applied team feedback to develop and implement information system strategy.
  • Applied medical subject matter knowledge to improve IT systems and functions.
  • Led, facilitated and attended focus groups and meetings to strategize workflow issues.
  • Analyzed electronic health records to identify areas for care improvement and cost reduction.
  • Integrated decision support, clinical pathways and best practices into health information technology to enhance delivery of care and workflows.
  • Implemented healthcare systems for patient status monitoring, quality tracking and home care management.
  • Evaluated and optimized clinical software, applying established and end-user feedback.
  • Ran quality metrics reports to maintain high standards of virtual care.
  • Influenced care outcomes by implementing improvements and optimizing health information technology.
  • Worked closely with subject matter experts to develop solutions and improvements for clinical systems.
  • Developed and updated health information systems and interfaces.
  • Used advanced health informatics knowledge and judgment to promote colleague involvement in planning, decision-making and evaluating outcomes.
  • Incorporated quality improvement and safety-enhancing methodologies and tools to improve workflow processes,

Clinical Informatics Specialist

Mercy One Medical Center Centerville
10.2012 - 06.2018
  • Informatics-Leader for training and education of all Cerner software solutions and other software interfaces for small critical access hospital
  • Testing and building of software, change management, interoperability, ECQM measures, government regulations.
  • Supported corporate objectives and applied team feedback to develop and implement information system strategy.
  • Provided guidance for cross-departmental clinical improvements.
  • Assisted in optimizing health information systems throughout company by demonstrating advanced knowledge of clinical processes and supporting technology.
  • Provided guidance in development, implementation and maintenance of company clinical information system.
  • Liaised between providers and IT team to inform management and facilitate project completion.
  • Applied medical subject matter knowledge to improve IT systems and functions.
  • Led, facilitated and attended focus groups and meetings to strategize workflow issues.
  • Analyzed electronic health records to identify areas for care improvement and cost reduction.
  • Operated computer-based systems to retrieve and store information and records.
  • Researched and validated clinical data.
  • Integrated decision support, clinical pathways and best practices into health information technology to enhance delivery of care and workflows.
  • Implemented healthcare systems for patient status monitoring, quality tracking and home care management.
  • Evaluated and optimized clinical software, applying established and end-user feedback.
  • Ran quality metrics reports to maintain high standards of virtual care.
  • Influenced care outcomes by implementing improvements and optimizing health information technology.
  • Served as liaison between end-users and health IT team.
  • Consulted professional standards of care, scientific evidence and practice to evaluate health care programs.
  • Worked closely with subject matter experts to develop solutions and improvements for clinical systems.
  • Developed and updated health information systems and interfaces.
  • Used advanced health informatics knowledge and judgment to promote colleague involvement in planning, decision-making and evaluating outcomes.
  • Collaborated with stakeholders to drive communication and coordination of health informatics activities and promote accountability.
  • Incorporated quality improvement and safety-enhancing methodologies and tools to improve workflow processes,

Conversion Coach/Contractor

CERNER/ALLIED GLOBAL
09.2015 - 06.2018
  • For Cerner Software Solutions-supporting software solutions in multiple GO-Live implementations
  • Supporting one on one education with all acute and ancillary providers for numerous hospital and ambulatory practices throughout the USA and abroad
  • (Solutions include Powerchart, Surginet, Powerchart Maternity, Pharmnet, Firstnet, and Cerner Oncology-Certified Trainer)
  • Established clear benchmarks for performance and monitored individual and team progress.
  • Increased player strength, agility and game skills through successful practices.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.

Conversion Support Specialist

ECCO SELECT
05.2013 - 09.2015
  • For Cerner Software Solutions (prn)-ACE support, supporting Cerner Go-Live implementations for acute and ancillary and ambulatory practices throughout the US
  • (Cerner certified trainer-Powerchart, Firstnet and Surginet)
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
  • Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
  • Tested troubleshooting methods, devised innovative solutions and documented resolutions for inclusion in knowledge base for support team use.
  • Used interpersonal and communication skills in interactions, enriching team collaboration, customer relationships on Cerner projects.

Practice Manager

HEART OF AMERICA EYE CARE
10.2014 - 09.2015
  • Practice operations for 6 physician ophthalmology practice
  • Human resource manager to include staffing controls and scheduling
  • Vendor management and Process improvement
  • Supported E-Clinical Software to include management and software controls
  • Built website for office and built and designed new Optical Department.
  • Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
  • Developed close working relationships with front office and back office staff.
  • Boosted staff morale by offering constructive feedback and specific direction.
  • Assessed processes and procedures, complying with OSHA and HIPAA regulations.

Physicians Practice Manager

EXCELSIOR SPRINGS HOSPITAL
04.2013 - 04.2014
  • Operations for 4 physician family practice offices owned by critical access hospital
  • Designed and built new Family Practice from ground up
  • Human resource and controls
  • Allscripts EMR and CPSI software controls, Opened and designed new lab for new clinic, Led government controls for practices
  • Inventory and Immunization controls realigned processes for better workflows.
  • Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
  • Developed close working relationships with front office and back office staff.
  • Boosted staff morale by offering constructive feedback and specific direction.
  • Assessed processes and procedures, complying with OSHA and HIPAA regulations.

Registered Medical Assistant/Scribe

GASHLAND CLINIC
09.2008 - 04.2013
  • RMA/Scribe-Documentation scribe for family practice physician in E-Clinical Works software to help with patient care
  • Scribed documentation for physicians
  • Order entry and note development
  • All clinical documentation for physician for 15-physician family practice.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.

Clinical Operations Manager-Nurse

CLAY PLATTE FAMILY MEDICINE
09.2003 - 09.2008
  • Manager for 12 physician family practice
  • Nurse staffing controls for 41 nurses
  • Human resources, scheduling, vendor management, immunization controls, regulatory affairs, and performance management and recruitment of new physicians and nursing.
  • Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
  • Regularly evaluated employee performance and provided feedback.
  • Oversaw overall operation of nursing services and patient care.
  • Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.

RMA/X-ray Tech/Phlebotomist-Registered Medical assistant

PARKVILLE FAMILY PRACTICE
08.1999 - 09.2003
  • For 5 physician practice, assisting physicians with patient care, took x-rays and worked in lab drawing blood for patient care.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.

Education

Master of Arts - Masters in Finance

Colorado Technical University, Colorado Springs, Co
05.2013

Master of Science - Health Services Administration

Colorado Technical University, Colorado Springs, CO
05.2013

MBA - Masters of Business Administration/Finance

COLORADO TECHNICAL UNIVERSITY, Colorado Springs, CO
05.2013

Associate of Applied Science - Medical Assisting

Colorado Technical University, Kansas City, MO
05.2011

Bachelor of Science - Health Services Administration

Colorado Technical University, Kansas City, MO
05.2011

Skills

  • Internal and external administrator to single practice and multi-site/multi-doctor operations, finance, accounting, human resources, EMR Software and IT systems
  • Regulatory affairs, facilities management and insurance administration and coding
  • Built regulatory manuals and led internal office training to ensure compliance with all local, state and federal safety requirements
  • Planning and execution of special projects for process improvement, operations and IT Evaluation of project requirements and coordination of resource delivery to meet operating demands
  • Negotiated contracts with vendors to transition office operations from paper record to EMR software Coordination and installation of software End user training on Cerner software solutions
  • Budget and financial operations manager leading departments to ensure compliance upholds operating requirements
  • Recruitment, selection and supervision to 50 professional and support staff Staff training, development and performance management Benefits administration, compensation structuring, employee communication and workforce diversity
  • Developed teams that exceeded goals for productivity, efficiency and quality of operations
  • Resolved long-standing issues affecting employee retention and interaction
  • Implemented incentive and training programs to deliver measurable improvements for employee morale and satisfaction
  • Output Monitoring and Report
  • Electronic Recordkeeping
  • EMR Systems
  • Medical Terminology Knowledge
  • Patient Safety Management
  • Quality Education

Certification

Cerner Certified MHS Genesis Trainer MHS (Department of Defense) Certified Trainer in Patient Accounting, Ambulatory, Acute and Emergency Cerner Certified Trainer (Commercial)-Ambulatory, Acute, Emergency, Pharmnet, Radiology, Surgery Clinical informaticist supporting critical access hospital (Cerner Software)

Timeline

MHS Genesis Certified (Cerner)Trainer - Clear Bridge Technology Group
04.2022 - Current
Clinical Informatacist - Ettain Group
10.2021 - 04.2022
Conversion Coach/Contractor - CERNER/ALLIED GLOBAL
09.2015 - 06.2018
Practice Manager - HEART OF AMERICA EYE CARE
10.2014 - 09.2015
Conversion Support Specialist - ECCO SELECT
05.2013 - 09.2015
Physicians Practice Manager - EXCELSIOR SPRINGS HOSPITAL
04.2013 - 04.2014
Clinical Informatics Specialist - Mercy One Medical Center Centerville
10.2012 - 06.2018
Registered Medical Assistant/Scribe - GASHLAND CLINIC
09.2008 - 04.2013
Clinical Operations Manager-Nurse - CLAY PLATTE FAMILY MEDICINE
09.2003 - 09.2008
RMA/X-ray Tech/Phlebotomist-Registered Medical assistant - PARKVILLE FAMILY PRACTICE
08.1999 - 09.2003
Colorado Technical University - Master of Arts, Masters in Finance
Colorado Technical University - Master of Science, Health Services Administration
COLORADO TECHNICAL UNIVERSITY - MBA, Masters of Business Administration/Finance
Colorado Technical University - Associate of Applied Science, Medical Assisting
Colorado Technical University - Bachelor of Science, Health Services Administration

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