Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jennifer Bouselli

Scranton,PA

Summary

Hardworking employee with over 10 years of customer service experience. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience

Work History

Visual Merchandising Manager

Forever21
Scranton, PA
12.2015 - 04.2025
  • Organized store layout, fixtures and visual merchandising standards.
  • Provided training sessions for staff members on proper display techniques for different types of merchandise.
  • Maintained a high level of organization and cleanliness throughout the store.
  • Analyzed sales data to identify high-performing products and adjust visual strategies to increase sales.
  • Recruited, interviewed and hired qualified candidates for open positions.
  • Managed daily operations of the store, including opening and closing procedures.
  • Implemented loss prevention strategies to minimize shrinkage and theft.
  • Handled customer service issues with patience, empathy, and understanding.

Merchandise Lead

American Eagle Outfitters, Inc
Moosic, PA
01.2013 - 12.2015
  • Supervised team of sales associates, delegating tasks and providing guidance when needed.
  • Maintained inventory levels by restocking shelves and rotating stock.
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Performed cash register operations including opening and closing procedures.
  • Assisted with visual merchandising tasks including window dressing and floor changes.
  • Organized backroom storage areas for efficient access to merchandise.

Sales Associate

Hollister Co.
Scranton, PA
01.2008 - 08.2014
  • Greeted customers upon entering the store and provided assistance.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Promoted special offers and discounts to encourage additional purchases.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Processed and organized shipments, restocking merchandise on the sales floor promptly.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Education

High School Diploma -

Dunmore High School
Dunmore, PA
06-2008

Some College (No Degree) - Visual Arts

Keystone College
La Plume, PA

Skills

  • Visual merchandising
  • Attention to detail
  • Computer skills
  • Time management
  • Sales analysis
  • Problem solving
  • Multitasking
  • Communication skills
  • Customer service
  • Organizational skills

References

References available upon request.

Timeline

Visual Merchandising Manager

Forever21
12.2015 - 04.2025

Merchandise Lead

American Eagle Outfitters, Inc
01.2013 - 12.2015

Sales Associate

Hollister Co.
01.2008 - 08.2014

High School Diploma -

Dunmore High School

Some College (No Degree) - Visual Arts

Keystone College

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