Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jennifer Bowling

Veterinary Assistant
Jennifer Bowling

Summary

Multitasking Veterinarian Assistant willing to work any shift and offering great work ethic with excellent job attendance. Animal lover with 3 years of successfully assisting veterinarians in surgery and medical procedures. Committed to learning new tasks and considered highly motivated employee.

Overview

3

Years of Veterinary Experience

Work History

Sherlock Bones Animal Hospital

Veterinary Assistant
04.2021 - Current

Job overview

  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Administered medications to animals in treatment and documented changes in condition.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Answered owner animal health questions and advised on best care practices.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Assisted veterinarian during immunologic, medical, surgical and diagnostic procedures.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Educated clients on post-surgical care and nutrition.
  • Implanted subcutaneous identification microchips into animals.
  • Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Preformed dental cleanings on pets while under monitored anesthesia, using a hand scale and fluoride polish.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Walked pets outside throughout each shift to prevent accidents in kennel areas and on bedding.

Franklin Animal Clinic

Veterinary Receptionist/Veterinary Assistant
06.2020 - 04.2021

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Answered owner animal health questions and advised on best care practices.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Assisted senior staff with blood analyses and physical assessments.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Assisted veterinarian during immunologic, medical, surgical and diagnostic procedures.
  • Collected and prepared specimens and samples for outside laboratory analysis.

Indyvet Emergency & Specialty Hospital

Veterinary Receptionist
01.2020 - 06.2020

Job overview

  • Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
  • Maintained office and waiting room, keeping common areas clean and tidy.
  • Answered owner animal health questions and advised on best care practices.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Enhanced office productivity by handling high volume of callers per day.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Helped patients complete necessary medical forms and documentation.

Anthem

Customer Service Representative
09.2018 - 01.2020

Job overview

  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Met customer call guidelines for service levels, handle time and productivity.

Education

Penn Foster Career School
Online

Associate of Science from Certified Veterinary Technician
10.2022 - Current

Triton Central High School
Fairland, IN

High School Diploma
05.2018

Skills

  • Routine Examinations
  • Equipment and Instrument Sterilization
  • Animal Restraining
  • Clinical Symptom Monitoring
  • Post-Surgical Monitoring
  • Diagnostic Testing
  • Animal Euthanasia Assistance
  • Surgical Procedure Support
  • Pre-Anesthetic Preparation
  • Client Education
  • Animal Vaccinations
  • Prescription Filling
  • Supply Ordering and Restocking
  • Dental Procedures
  • Emergency Situations
  • Pet Feeding and Care
  • Digital Radiographs
  • Patient Care Monitoring
  • Endotracheal Tubes
  • IV Administration

Timeline

Penn Foster Career School

Associate of Science from Certified Veterinary Technician
10.2022 - Current

Veterinary Assistant

Sherlock Bones Animal Hospital
04.2021 - Current

Veterinary Receptionist/Veterinary Assistant

Franklin Animal Clinic
06.2020 - 04.2021

Veterinary Receptionist

Indyvet Emergency & Specialty Hospital
01.2020 - 06.2020

Customer Service Representative

Anthem
09.2018 - 01.2020

Triton Central High School

High School Diploma
Jennifer BowlingVeterinary Assistant