Jennifer Bowling
Cedar Falls,IA
Summary
Dynamic Cleaner Supervisor with proven expertise in team leadership and efficient cleaning procedures. Skilled in staff training and inventory management, consistently promoting high standards of cleanliness and exceptional customer satisfaction. Results-driven professional with extensive experience in cleaning operations and team collaboration. Recognized for implementing efficient procedures and delivering exceptional customer service. Committed to fostering a positive team environment and exceeding service goals.
Overview
5
5
years of professional experience
Work History
Cleaner Supervisor
Top shelf Cleaning
Cedar Falls, Iowa
01.2024 - Current
- Supervised daily cleaning operations to ensure high standards of cleanliness.
- Trained new staff on cleaning techniques and safety protocols.
- Managed inventory of cleaning supplies and equipment for optimal use.
- Implemented efficient cleaning procedures to enhance team productivity.
- Provide guidance, support and direction to cleaners, ensuring they have the necessary resources to complete their duties.
- Promote good working relationships between cleaners by encouraging team spirit among colleagues.
CEO owner
Monahans Crossing
Cedar Falls, Iowa
01.2021 - Current
- Conducted workshops to teach art techniques to community members.
- Addressed client concerns and worked together to achieve mutually beneficial outcomes.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
Cleaner Supervisor
Fresh start cleaning
Cedar Falls, Iowa
02.2022 - 01.2024
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Cleaned and sanitized restrooms, break rooms, and common areas daily.
- Operated floor scrubbers and vacuum cleaners efficiently during cleaning shifts.
- Managed waste disposal by emptying bins and recycling materials appropriately.
- Restocked cleaning supplies and notified management of low inventory levels.
- Inspected facilities for safety hazards and reported issues promptly to management.
- Maintained cleanliness of floors, windows, and surfaces throughout the facility.
- Collaborated with team members to ensure timely completion of cleaning tasks.
Education
Some College (No Degree) -
Mesabi Range
Iron Range, MNSkills
- Team leadership
- Staff training
- Inventory management
- Cleaning procedures
- Customer relationship management
- Problem resolution
- Time management
- Effective communication
Timeline
Cleaner Supervisor
Top shelf Cleaning
01.2024 - Current
Cleaner Supervisor
Fresh start cleaning
02.2022 - 01.2024
CEO owner
Monahans Crossing
01.2021 - Current
Some College (No Degree) -
Mesabi Range
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