Well-coordinated in maintaining optimal inventories and supporting documentation to boost efficiency of warehouse operations. Talented communicator, planner and problem-solver offering 10+ years of Customer Service experience. Proven skills in reviewing paperwork and consulting with teams to keep current on needs and meet supply demands.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Inventory Control Specialist
Randstad
Mechanicsburg, PA
09.2022 - Current
Completed daily cycle counts to maintain accuracy of records.
Completed physical inventory counts each month.
Used equipment like forklifts and pallet jacks to move inventory.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Recorded daily activities for inventory control.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Inventory Control Specialist
DISTRIBUTION MANAGEMENT SYSTEMS, INC
Carlisle , PA
11.2020 - 08.2022
Audited and corrected discrepancies in inventory numbers.
Developed and implemented inventory management strategies for improved stock flow.
Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Stocked warehouse efficiently by comparing item numbers with storage locations.
Reviewed order slips, picked products and staged merchandize to be shipped.
Supervised and trained new staff in performing census.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Recorded daily activities for inventory control.
Labeled products, rotated stock and fronted merchandise for appealing display.
Interacted with guests in friendly and knowledgeable way.
Picked and packed order items.
Followed orders precisely for correct items, sizes and quantities.
Sales Lead Manager
Tractor Supply Company
Franklin , NC
06.2019 - 03.2020
Attended weekly meetings to discuss and optimize strategies.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Established and cultivated solid business relationships with new or existing customers.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Resolved customer issues quickly to close deals and boost client satisfaction.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Effectively presented information to customers and responded to questions.
Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
Education
Medical Transcription Certificate - Health Administration
HACC
Harrisburg, PA
08.2009 - 12.2010
Skills
Customer relationships
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Software
Microsoft Word
Microsoft Excel
Timeline
Inventory Control Specialist
Randstad
09.2022 - Current
Inventory Control Specialist
DISTRIBUTION MANAGEMENT SYSTEMS, INC
11.2020 - 08.2022
Sales Lead Manager
Tractor Supply Company
06.2019 - 03.2020
Medical Transcription Certificate - Health Administration