Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information.
Overview
20
20
years of professional experience
Work History
Owner/Operator
Jennifer Bracewell Photo and Art
01.2012 - Current
Support completion of projects by interfacing with all levels of organization and provide tactical assistance and first-line business review on pivotal issues
Set, enforce and optimize internal policies to maintain efficiency and responsiveness to demands
Facilitate appointments for shoots and employ resourceful and efficient coordination of all schedule arrangements and logistics
Oversee correspondence with clients, document interactions, & track data transfers with manual & automated strategies
Manage financial data to promote performance analysis, and insight into disposition of business, allowing for sound decision-making
Appraise inventory levels of all photo lab products and equipment and order new merchandise to keep quantities well-stocked
Provide excellent customer service and account regulation with professionalism to strengthen client relations and boost revenue.
Curatorial Assistant/Founding Artist
The New Era Museum
01.2014 - Current
Establish, optimize and enforce business policies to maintain consistency and high-quality standards across museum operations
Align organizational objectives with company mission to boost revenue, profit and business growth
Organize and curate group art exhibits and international gallery shows.
Contribute to creative process through original ideas and inspiration.
Implement artistic vision to give art purpose and meaning.
Social Media Marketer
PIXITE, LLC
01.2014 - 02.2017
Strategized & developed content & ad campaigns for website & social media platforms, increasing site hits
Performed in-depth competitor reviews to check competitor activities with ad placement, keyword use, as well as placement bids and landing pages
Participated in brainstorming sessions to generate creative ideas for campaigns
Created content strategies for digital media
Designed and implemented social media strategies to align with business goals
Oversaw social media presence and aligned posts to include branding and trending ideas
Responded to inquiries and engaged with followers to build community and support customer engagement
Research Photographer
Costar Group
11.2006 - 12.2007
Evaluated property characteristics for large commercial real estate database
Created records of all commercial properties in designated areas, notating characteristics and adding images
Edited, toned, captioned, and uploaded photographs for publication
Photographed high-quality images for various print and digital projects
Self-motivated, with a strong sense of personal responsibility
Customer Service/Marketing
The Landmark Image
10.2005 - 10.2006
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times
Responded to customer requests, offering excellent support and tailored recommendations to address needs
Reached out to customers after completed sales to suggest additional service or product purchases
Created and maintained detailed database to develop promotional sales
Account Representative
Credit Bureau Associates
03.2004 - 10.2005
Worked in call center environment handling manual and automatically dialed outbound calls
Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions
Identified and contacted customers with overdue accounts to address payment status
Researched billing errors and discrepancies to initiate corrective action
Developed and documented collection procedures and policies to comply with government regulations
Processed client payments and updated accounts.
Supervisor
WinCo Foods
10.2004 - 03.2005
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion
Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers
Engaged customers and provided very high level of service and support, helping find desired products and items
Monitored daily cash discrepancies, inventory shrinkage and drive-off
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Real Estate Appraiser
A.L. Appraisal
07.2003 - 08.2004
Researched land, property and market values to complete estimations
Photographed of interior and exterior of buildings to properly document features and conditions
Gathered information on nearby properties to compare and help make value determinations on properties
Completed appraisals on commercial and residential properties, supporting property transactions or for legal purposes
Stayed updated on market trends for local area and similar property types
Performed appraisals in line with federal requirements and USPAP guidelines