Jennifer Bradford
Grenada,MS
Summary
Dynamic and results-oriented professional with extensive experience in sales management at Aaron's, where I excelled in key account development and relationship building. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Sales Manager
Aaron's
12.2020 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to explain sales opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Active Treatment Tech
NMRC
09.2021 - 12.2022
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Kept clients engaged in social networks and communities for personal health and growth.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
Private Sitter
Private Company
04.2019 - 12.2022
- Evaluated patient behavior and condition and reported new or unusual issues to doctor and family members.
- Pursued new techniques and trends for working with dementia patients to provide mental stimulation.
- Diplomatically slipped into care situations without further straining family dynamics, working to quell disagreements and advocating for patient.
- Worked to alleviate isolation and loss of personal freedom in patients resulting from deteriorating physical and mental health.
- Took initiative to investigate anomalies in behavior or physical condition and advocated for further evaluation by skilled professionals.
- Maintained patient's home environment to keep safe, clean and familiar.
- Assisted disabled clients to support independence and well-being.
- Monitored medications for interactions and need for change to manage health conditions.
- Monitored progress and documented patient health status changes to keep care team updated.
- Scheduled daily and weekly care hours for client caseload.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Front Desk Receptionist
Baymont Hotel
08.2013 - 11.2019
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Completed all tasks in compliance with company policies and procedures.
- Completed data entry and filing to keep records updated for easy retrieval.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Routed incoming mail and messages to relevant personnel without delay.
- Resolved customer problems and complaints.
- Handled assignments independently with good judgement and critical thinking skills.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Checked lobby, bathrooms, and common areas near front desk for cleanliness multiple times per shift.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Promoted hotel brand's loyalty program via social media, email and direct mail.
Assistant Teacher
Grenada School District
08.2011 - 05.2013
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Completed daily reports, meal count sheets, and attendance logs.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Helped students explore concepts with engaging, learning-focused activities.
Education
Bachelor of Arts - Business Administration
Walden University
Minneapolis, MN06-2020
Associate of Arts - Business Administration
University of Phoenix
Tempe, AZ05-2007
High School Diploma -
Grenada High School
Grenada, MS05-1999
Skills
- Key account development
- Strategic account development
- KPI analysis
- Sales presentation
- Staff management
- Relationship building
- Client relationship management
- Inventory management
- Cash drawer management
- Customer communications
- Resolving issues
Timeline
Active Treatment Tech
NMRC
09.2021 - 12.2022
Sales Manager
Aaron's
12.2020 - Current
Private Sitter
Private Company
04.2019 - 12.2022
Front Desk Receptionist
Baymont Hotel
08.2013 - 11.2019
Assistant Teacher
Grenada School District
08.2011 - 05.2013
Bachelor of Arts - Business Administration
Walden University
Associate of Arts - Business Administration
University of Phoenix
High School Diploma -
Grenada High School
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