- Received VS&Co DNA Award for leading cross-functional team to develop process and tracking method of 2M digital destub units
- Championed several enterprise-wide VS&Co workstreams including facilitating LFP | Coaching, Relationship Building, Accountability, Peak HLO Staffing, Ambassador Program and Let's Talk Talent
- Received JCPenney Supply Chain Excellence Award for driving 20% increase of facility engagement score
- Achieved Program Freight in-store-date % of 99.1% which was the best in JCPenney Logistics Supply Chain network and 4% better than budget
Hi, I’m
Jen Bradley
Powell,Ohio
Summary
Overview
12
years of professional experience
1
Certification
Work History
VS&Co
Senior Operations Manager, E-commerce Logistics
07.2022 - Current
Job overview
- Talent development of direct and indirect reports including 6 Operations Managers, 23 Supervisors, and 750 - 1,400 non-exempt associates
- Day-to-day oversight of full distribution operations
- Act as trusted advisor of internal brand partners on distribution process including anticipating future needs
- Drive innovation and continual process improvement including partnership and coordination of functions outside distribution center
- Achieve aligned upon budget goals for operation
- Deliver effective change leadership while driving business changes and minimizing people impact
- Initiate proactive partnerships with vendors, merchants, replenishment, and stores organizations to ensure seamless communication and achievement of business goals
VS&Co
Operations Manager, E-commerce Logistics
08.2020 - 07.2022
Job overview
- Day-to-day oversight of Inbound distribution operations
- Drive culture of talent development across all levels that includes creation of robust development and performance management plans
- Establish department budgets and develop and implement planning tools to meet UPH targets
- Communicate and collaborate with cross-functional teams to solve operational issues
- Develop, test and revise processes with focus on continual improvement
- Act as trusted advisor of peers on distribution processes, communication strategies and leadership fundamentals
JCPenney
Senior Operations Manager, E-commerce Logistics
06.2018 - 08.2020
Job overview
- Led day-to-day Digital and Store operations, accountable for 40% of JCPenney Logistics network volume
- Developed facility wide budget and managed total operation to achieve UPH targets, resulting in 2% increase year over year
- Guided performance of 25 exempt leaders, with focus on talent development and engagement
- Forecasted and managed workload and performance results of 1,200 associates to meet business demands and company objectives
- Monitored and ensured facility-wide compliance with company quality and safety standards, policies, procedures and directives
- Partnered with cross-functional leadership teams to ensure uniform understanding and implementation of JCPenney company objectives
JCPenney
Operations Manager, Store Logistics
07.2013 - 06.2018
Job overview
- Increased efficiency in inbound and outbound departments, decreasing rework and reducing variable payroll costs by 16% vs budget
- Streamlined facility programs and activities focused around daily planning tools and department commitments, which facilitated 19% improvement in productivity year over year
- Cultivated strong, cross-functional supervisor team with emphasis on team engagement, development and readiness for promotion
- Administered weekly and monthly KPI performance reviews with Supervisors leveraging practical operating skills to mitigate payroll spend vs. budget and reducing non-productive FTE support by 23% year over year
- Championed community outreach and volunteer efforts
JCPenney
Merchandise Execution Leader
05.2012 - 06.2013
Job overview
- Administered all store departments
- Enhanced each department leader’s abilities through coaching-in-the-moment and weekly developmental 1:1 conversations
- Develop, taught, and trained over 100 team members
- Coordinated store operations, which included strategy and execution of merchandise and visual elements, as well as facilitating annual inventory and ensuring pricing accuracy
- Hired store talent and partnered with store leader to develop succession plan for current team
- Streamlined processes for door-to-floor, store transformation, replenishment, RFID and reverse logistics
Education
Stevens - Henager CollegeOrem, UT
Associate of Applied Science from Business Management And Accounting
05.2012
University Overview
Skills
- Leadership
- Communication
- Driving Results
- Team Building
- Talent Development
- Employee Engagement
- Data Analysis
- Continuous Improvement
- Root Cause Analysis & Problem Resolution
Certification
Six Sigma Yellow Belt
- Process Variables Mapping
- C&E Matrix
- Failure Mode Effect Analysis
- Waste Identification
- Methods to Reduce Waste
- Statistics and Graphical Analysis
Timeline
Senior Operations Manager, E-commerce Logistics
VS&Co
07.2022 - Current
Operations Manager, E-commerce Logistics
VS&Co
08.2020 - 07.2022
Senior Operations Manager, E-commerce Logistics
JCPenney
06.2018 - 08.2020
Operations Manager, Store Logistics
JCPenney
07.2013 - 06.2018
Merchandise Execution Leader
JCPenney
05.2012 - 06.2013
Stevens - Henager College
Associate of Applied Science from Business Management And Accounting
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