Summary
Overview
Work History
Education
Skills
Timeline
background-images
Jennifer Brady

Jennifer Brady

Sequim,WA

Summary

Dynamic hospitality professional with a friendly demeanor and excellent people skills, recognized for enhancing guest satisfaction at Crawford Inn & R.V. Proven ability to manage operations efficiently while training staff and fostering teamwork. Skilled in problem-solving and maintaining high service standards, ensuring a welcoming environment for all guests.

Striving to learn & help provide outreach in our community. Be knowledgeable in mental health & substance abuse situations. Use my background and lived experience to support individuals through substance abuse recovery. Provided compassionate counseling and developed personalized treatment plans tailored to individual needs. Demonstrate effective communication and empathy in helping clients achieve their recovery goals.

Overview

16
16
years of professional experience

Work History

Housekeeper

Holiday Inn Express Hotel
05.2025 - Current
  • Maintained cleanliness and organization in guest rooms and common areas, ensuring welcoming environment.
  • Performed routine cleaning tasks, including dusting, vacuuming, and sanitizing surfaces to uphold hotel standards.
  • Reported maintenance issues promptly to ensure timely resolution and enhance guest satisfaction.
  • Restocked housekeeping supplies regularly, contributing to operational efficiency and service quality.
  • Collaborated with team members to complete daily tasks effectively and maintain workflow consistency.

Manager

Crawford Inn & R.V.
01.2017 - 08.2023
  • Oversaw daily operations, ensuring high service standards and operational efficiency.
  • Coordinated special events, ensuring seamless execution and exceptional guest experiences.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Checked 35 rooms daily for cleanliness and availability

Cashier

Big Daddy's Pizzeria
07.2014 - 01.2016
  • Processed customer transactions efficiently using point-of-sale systems.
  • Ensured accurate cash handling and reconciliation at end of shifts.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Server / Bartender

Sportsmans Bar & Grill
07.2009 - 01.2013
  • Delivered exceptional customer service, enhancing guest satisfaction through attentive and personalized interactions.
  • Maintained knowledge of menu items, providing accurate recommendations to improve dining experiences.
  • Collaborated with kitchen staff to ensure timely and accurate food preparation and delivery.
  • Trained new servers on service standards, fostering a supportive team environment and improving workflow efficiency.
  • Managed multiple tables simultaneously, demonstrating strong organizational skills in a fast-paced setting.

Education

High School Diploma -

JENKINS HIGH SCHOOL
Chewelah, WA
06-1999

Skills

  • Friendly, positive attitude
  • Self Starter
  • Excellent people skills
  • Ethics and confidentiality
  • Relapse prevention
  • Motivational interviewing
  • Self-care promotion
  • Building rapport
  • Substance abuse counseling
  • Trauma-informed care
  • Teamwork and collaboration
  • Problem-solving abilities

Timeline

Housekeeper

Holiday Inn Express Hotel
05.2025 - Current

Manager

Crawford Inn & R.V.
01.2017 - 08.2023

Cashier

Big Daddy's Pizzeria
07.2014 - 01.2016

Server / Bartender

Sportsmans Bar & Grill
07.2009 - 01.2013

High School Diploma -

JENKINS HIGH SCHOOL

Similar Profiles

CREATE PROFILE