Jennifer Bram
Mountain Iron,MN
Summary
Passionate and empathetic Program Coordinator with a strong desire to take on a new leadership role that allows for greater opportunities to support and inspire staff while enhancing the company\'s reputation. Committed to identifying challenges and proactively addressing them, fully capable of effectively managing the day-to-day operations of both staff and clients. Thrives in fast-paced environments that require versatility, enjoys the multifaceted nature of the role, allowing for wearing many hats.
Overview
18
18
years of professional experience
Work History
Program Coordinator
NHS Northstar
2023.11 - Current
- Provide leadership and mentoring to residential supervisory staff and direct care staff
- Communicate with case managers, guardians, day programs, and families
- Facilitate and attend annual team meetings
- Manage new client intakes and discharges
- Advocate and ensure that clients rights area being exercised
- Writes clients program document according to DHS regulations and company protocols
- Enforce corrective and disciplinary action
- Monitor scheduling and program budgets
- Be available for calls at all times and rotate on call weekends for company
Certified Medical Assistant (CMA)/Interim Clinic Manager
Medcor
2022.04 - 2022.10
- Room patients, schedule, answer phones, assist in procedures, perform in house lab tests, and phlebotomy
- Perform QA controls, report clinic issues, manage staff issues, coordinate schedule, order supplies, order medication, and communicate with Ops Manager
Licensed In-Home Daycare Provider
Self
2018.11 - 2022.09
- Provided care for children 6 weeks to 12 years of age by meeting their daily physical and emotional needs
- Established a safe play and sleep environment while complying with state and county guidelines
- Engaged in continuing education to meet state licensing requirements
Third Party Billing Coordinator
Austin Public Schools
2017.08 - 2018.10
- Responsible for health services (nursing, OT, PT, Speech, and Para)Medicaid billing throughout the district
- Trained paraprofessionals on documentation and time studies for billing
- Participated in regional meetings with DHS for billing process changes and improvement
- Completed appeals of denied claims
- Overseen documentation for proper verbiage IEP's.
Education Program Coordinator
Mayo Clinic
2016.05 - 2017.08
- Developed training manual
- Assist with interviews and contribute to selection decision
- Supervise resident physicians by acting as the contact and reporting person, creating and maintaining their schedules, and serving as proctor for in-training exams
- Prepare and conduct orientation for resident and rotating fellows
- Facilitate and lead meetings by planning agenda, taking minutes, and prepping handouts
- Responsible for residents time cards
- Coordinate and plan recruitment of provider candidates
- Plan graduations tracking and submitting all requirements through ACGME
- Track, update, and maintain provider's bibliography and continuing medical education information including completing all licensing and credentialing correspondence
- Follow all governing boards requirements
- Prepare all required documentation required for annual evaluations and periodic reviews
Bookkeeper/Program Manager
Senior Resources
2015.04 - 2016.05
- Manage all Accounts Receivable, Accounts Payable, and Payroll functions
- Generated monthly/quarterly financial reports for board review and annual audit.
- Compose and file required state annual income and wellbeing reports for conservator/guardianship program
- Responsible for writing quarterly grants for funding from SEMAAA and United Way
- Input protected person's check registers into QuickBooks for conservatorship/Guardianship program
- Responsible for hiring contractors and volunteers
- Create and send invoices to major health insurance companies such as BCBS, Medicare, and U- Care
Licensed In-Home Daycare Provider
Self Employed
2009.10 - 2014.07
- Provided care for children 6 weeks to 12 years of age by meeting their daily physical and emotional needs
- Engaged in continuing education to meet state licensing requirements
PCA Personal Care Assistant
ELM Homes
2006.08 - 2009.11
- Worked in homes with mentally and physically handicapped persons assisting in ADL's, outings, shopping, administering medications, cooking, cleaning, and providing companionship to clients
- Communicated with clients guardians to help coordinate home visits and meet the expectations guardians have for the care of their loved one
- Was recognized by the parents of a client who passed as the staff who took the time to curl her hair, do make up and properly dress her for home home visits, holiday events and other outings
- My recognition was being asked to make final hair and make up for her funeral, because the look I had given her for 3 years had become her look to the family
Education
Bachelor of Science - Healthcare Administration
Kaplan University
Mason City, IA09.2015
AAS - Medical Assisting
Kaplan University
Mason City, IA02.2010
Skills
- Leadership
- Communication
- Strategic Planning
- Employee retention and motivation
- Emotional Intelligence
- Budgeting
- Quality Assurance
- Collaboration
Personal Information
Authorized To Work: US
Timeline
Program Coordinator
NHS Northstar
2023.11 - Current
Certified Medical Assistant (CMA)/Interim Clinic Manager
Medcor
2022.04 - 2022.10
Licensed In-Home Daycare Provider
Self
2018.11 - 2022.09
Third Party Billing Coordinator
Austin Public Schools
2017.08 - 2018.10
Education Program Coordinator
Mayo Clinic
2016.05 - 2017.08
Bookkeeper/Program Manager
Senior Resources
2015.04 - 2016.05
Licensed In-Home Daycare Provider
Self Employed
2009.10 - 2014.07
PCA Personal Care Assistant
ELM Homes
2006.08 - 2009.11
Bachelor of Science - Healthcare Administration
Kaplan University
AAS - Medical Assisting
Kaplan University
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