Jennifer Brandt
Syracuse
Summary
I am a motivated individual with great computer skills. I enjoy fast paced work and I am a team player and always looking to help others. I have always loved customer service but most of all keeping busy and working on a computer.
Overview
30
30
years of professional experience
Work History
SCIM Inventory Coordinator
Sysco Corp
06.2021 - Current
- Ensured timely order fulfillment by managing special order products and resolving product issues.
- Collaborated with product advisors and sales consultants to streamline order processes and communications.
- Coordinated urgent drop ship orders to meet customer demands and expectations for rapid delivery.
- Executed efficient processing of orders, prioritizing customer satisfaction through timely shipping solutions.
- Facilitated intercompany order flows by assisting planners with obtaining necessary approvals from analysts.
- Supported seamless logistics operations by working closely with teams to optimize order pickups.
- Monitored inventory levels to ensure availability of special order products for customer needs.
- Provided troubleshooting assistance for order discrepancies, enhancing customer experience and satisfaction.
Human Resources Assistant/Coordinator
Sysco Corp
05.2013 - 03.2020
- Between 2013 and 2019 I did miscellaneous H/R duties with a title of Front Desk; In 2019, I was awarded the position of H/R Coordinator.
- Worked with H/R VP and Generalist to devise and update policies based on changing industry and social trends.
- Wrote term letters and mailed to associates.
- Organized file room and rearranged files that could be purged.
- Worked with the HRG to conduct new hire orientations making new employees feel welcome and ready to succeed.
- Organized company phone lists and business card orders.
- Worked with Sysco's OHN and CorVel to complete C-11 and C-240 forms for associates on Worker's Compensation.
- Submitted all Union discipline letters into associates Workday.
- Tracked associates FMLA hours.
Customer Service Representative
Sysco Corp
09.1995 - 05.2013
- Answered customer questions and addressed concerns, resulting in a reduction in complaint calls.
- Answered calls each day for customers to place orders and request returns.
- Contacted customers regarding any products that would not be shipping because of inventory shortages; offered a substitute.
- Worked with the customer service dept as a team. Everyone helps everyone!
Education
High School Diploma -
CW Baker High
Baldwinsville, NY06-1994
Skills
- High-energy attitude
- Willingness to help others at all times
- Technologically savvy
- Clerical support
- Assisted VP and Generalist with duties
Timeline
SCIM Inventory Coordinator
Sysco Corp
06.2021 - Current
Human Resources Assistant/Coordinator
Sysco Corp
05.2013 - 03.2020
Customer Service Representative
Sysco Corp
09.1995 - 05.2013
High School Diploma -
CW Baker High
Education and Training
other