Outgoing professional with a strong work ethic and a proven track record of collaborating effectively with team members. Demonstrated reliability, adaptability to different shifts, and the ability to work extended hours.
Overview
7
7
years of professional experience
Work History
Specialy Services Patient Navigator
OSF Saint Francis Medical Center
Escanaba, MI
02.2020 - Current
Provided assistance to patients and families with navigating the health care system.
Identified and coordinated resources for patient needs, including referrals to community services.
Assisted in scheduling appointments, tests, and procedures for patients.
Monitored patient progress through follow-up calls and visits.
Facilitated communication between physicians, specialists, nurses, social workers, insurance companies, employers.
Hotel Lodging Associate
Island Resort and Casino
Harris, MI
06.2019 - 06.2020
Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
Processed payments from customers for room charges and incidentals.
Assisted with room reservations, changes and cancellations.
Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
Provided information about the hotel's amenities, services and surrounding areas to guests.
Photographer
Race Driven
Gladstone, MI
12.2017 - 08.2019
Captured product images with digital cameras and lenses, using manual and automated settings.
Organized and maintained a library of product photos for use in marketing materials.
Edited photos to optimize color, brightness, contrast, clarity, and other factors.
Attended trade shows, conferences and other events related to the field of product photography.
Education
Associate of Science - Office Systems / Medical Office Specialist
Bay De Noc Community College
Escanaba, MI
05-2012
Skills
Composed Under Pressure
Information Documentation
Administrative Support Expertise
Effective Time Management
Multi-Line Telephone Systems
Confidentiality
Timeline
Specialy Services Patient Navigator
OSF Saint Francis Medical Center
02.2020 - Current
Hotel Lodging Associate
Island Resort and Casino
06.2019 - 06.2020
Photographer
Race Driven
12.2017 - 08.2019
Associate of Science - Office Systems / Medical Office Specialist
Bay De Noc Community College
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