Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Brewer

Wartrace,TN

Summary

Dynamic professional with a proven track record at the Back annd Neck Pain Center, adept in safety procedures and team training. Excelled in reducing patient and physician wait time and enhancing team performance through effective team work.Known for a strong work ethic and exceptional communication skills, contributing to significant process improvements and high safety standards.

Overview

12
12
years of professional experience

Work History

Line Lead

Jostens
12.2022 - 01.2024
  • Assisted in training new employees and implementing procedural changes.
  • Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
  • Reduced downtime for machinery by conducting regular maintenance checks and addressing issues promptly.
  • Communicated shift handover information to keep personnel aware of incomplete tasks.
  • Trained new employees on production line processes, ensuring a smooth transition into their roles and maintaining high performance standards.

Medical Assistant

ADI
03.2022 - 11.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Medical Assistant

Back and Nexk Pain Ceneter
01.2014 - 03.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Medical Assistant

Tn Pediatrics
01.2012 - 05.2014
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care.
  • Empowered patients through education on self-management techniques for chronic conditions.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Implemented patient education program on preventative care, enhancing community health awareness.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
  • Facilitated patient education on treatment plans and medications, improving understanding and compliance.

Education

Associate Of Applied Science - Medical Assisting

Day At Institute
Murfreesboro, TN
05.2012

Skills

  • Safety procedures
  • Team Training
  • Standard operating procedures
  • Assignment delegation
  • Workload prioritization
  • Troubleshooting
  • Worksite safety
  • Materials handling
  • Manufacturing processes
  • Goods scanning
  • Cost reduction
  • Equipment inspections
  • Customer focus
  • Equipment installation
  • Coaching and mentoring
  • Deadline management
  • Safety processes and regulations
  • Preventive Maintenance
  • Production logging
  • Production scheduling
  • PPE enforcement
  • Production supervision
  • Electronic device testing
  • Line monitoring
  • Line troubleshooting
  • Strong work ethic
  • Good communication
  • Attention to detail
  • Following instructions

Timeline

Line Lead

Jostens
12.2022 - 01.2024

Medical Assistant

ADI
03.2022 - 11.2023

Medical Assistant

Back and Nexk Pain Ceneter
01.2014 - 03.2022

Medical Assistant

Tn Pediatrics
01.2012 - 05.2014

Associate Of Applied Science - Medical Assisting

Day At Institute
Jennifer Brewer