Jennifer Briggs
San Pedro,CA
Summary
Experienced professional with a strong foundation in client relations and extensive use of Microsoft Word and Excel. Skilled in data entry and customer consulting, with proven leadership abilities. Known for managing multiple tasks efficiently and attention to detail while delivering accurate results. Eager to bring my skills and dedication to a Paralegal's Assistant role, supporting your legal team, and contributing to the organizations success.
Overview
10
10
years of professional experience
Work History
Project Consultant
Paint Tigers
San Pedro, California
02.2024 - 06.2024
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Provided technical support for customers using the company's products or services.
- Performed market research to identify potential sales opportunities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Developed and maintained relationships with customers to ensure repeat business.
- Generated new sales leads through cold calling and networking activities.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Maintained accurate records of all sales and prospecting activities.
- Identified opportunities for cross-selling additional products and services.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Negotiated pricing contracts with customers to maximize profits.
- Developed key customer relationships to increase sales.
Field Technician
Corix Utilities
McGayhesville, VA
12.2019 - 12.2023
- Tested newly installed systems prior to deployment in order to ensure functionality.
- Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements.
- Identified potential safety hazards related to job tasks and took appropriate action to eliminate them.
- Created detailed reports documenting all work performed onsite including labor, materials and expenses incurred during service calls.
- Developed strategies for resolving complex technical issues encountered in the field.
- Performed preventative maintenance on equipment and systems to ensure optimal performance.
- Provided technical support to customers via phone, email and in-person.
- Resolved customer inquiries promptly while providing excellent customer service at all times.
- Responded quickly to emergency situations requiring immediate attention.
- Followed safety procedures when handling hazardous materials.
- Troubleshot operational problems related to water treatment process control systems.
- Ensured that safety protocols were followed during all phases of operation.
- Coordinated with outside vendors for delivery of necessary supplies and services.
- Monitored raw and finished water flow rates at the facility.
- Assisted in the development of corrective action plans for non-compliance issues.
- Analyzed data collected from laboratory testing to evaluate water quality trends.
- Advised management on best practices for maintaining safe operating conditions at the facility.
General Construction Laborer
Custom Home Improvements
Falmouth, MA
04.2019 - 12.2019
- Assisted with the installation of drywall, roofing, and other building materials.
- Loaded and unloaded vehicles with supplies needed for each project.
- Assisted carpenters by measuring and cutting lumber according to specifications.
- Worked with supervisors to ensure completion of tasks within deadlines.
- Performed general maintenance on construction equipment used on site.
- Cleaned up work areas after completing tasks.
- Applied sealants around pipes, windows, doors to prevent water damage.
- Operated power tools such as saws, nail guns, and sanders to complete projects.
- Maintained a safe working environment by adhering to all safety protocols and regulations.
Lead Line Cook
Water Street Kitchen
Woods Hole, MA
03.2016 - 04.2019
- Troubleshot any kitchen equipment issues or malfunctions quickly and efficiently.
- Collaborated with chefs on menu changes and special dishes for customers.
- Trained new cooks on recipes, preparation methods, safety procedures and sanitation guidelines.
- Ensured proper food safety standards were met at all times.
- Supervised the inventory of food items to ensure adequate supplies for daily operations.
- Performed other related duties as assigned by the Head Chef or Kitchen Manager.
- Conducted regular meetings with kitchen staff to assess progress, identify areas needing improvement and discuss upcoming events or promotions.
- Coordinated with wait staff regarding meal delivery schedules.
- Managed a team of kitchen staff including assigning tasks and monitoring performance.
- Provided excellent customer service by promptly addressing guest inquiries or complaints.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Improved employee performance by providing constructive suggestions and encouragement.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
Bartender
Grumpy's Pub
Woods Hole, MA
06.2018 - 10.2018
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Resolved customer complaints in a professional manner.
- Greeted customers and provided excellent customer service.
- Adhered to state regulations regarding serving alcohol responsibly.
- Stocked ice bins and coolers as needed throughout shift.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Provided drink suggestions to customers based on their preferences.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Assisted in setting up the bar for service shift.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Developed good working relationships with fellow employees through effective communication.
Store Associate
Michaels Arts and Crafts
Falmouth, MA
11.2014 - 06.2016
- Assigned duties such as restocking shelves or cleaning work areas to team members.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
- Demonstrated excellent customer service skills at all times.
- Stocked shelves with merchandise and maintained inventory levels.
- Assisted customers with product selection based on their needs and preferences.
- Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
- Operated scanning equipment for price checks and stock replenishment.
- Organized promotional displays throughout the store in accordance with corporate guidelines.
- Assisted with loading and unloading deliveries from vendors.
- Performed daily opening and closing procedures for store operation.
- Organized store displays to ensure maximum visibility of products.
- Monitored employee performance to ensure adherence to company standards.
Education
Certified Field Sanitation And Potable Water Production Specialist - Water Treatment Specialist
US Army
Fort Campbell North, KY02-2012
High School Diploma -
Falmouth High School
Falmouth06-2008
Some College (No Degree) - Restaurant And Culinary Management
The Art Institute of Tampa
Tampa, FLSome College (No Degree) - Digital Media
Cape Cod Community College
West Barnstable, MASkills
- Organization skills
- Client Relations
- Multi-tasking skills
- Leadership skills
- Project Documentation
- Quality Control
- Proficient with Microsoft Word/Excel
- Data Entry
- Problem-solving abilities
- Adaptive team player
- Customer consulting
Timeline
Project Consultant
Paint Tigers
02.2024 - 06.2024
Field Technician
Corix Utilities
12.2019 - 12.2023
General Construction Laborer
Custom Home Improvements
04.2019 - 12.2019
Bartender
Grumpy's Pub
06.2018 - 10.2018
Lead Line Cook
Water Street Kitchen
03.2016 - 04.2019
Store Associate
Michaels Arts and Crafts
11.2014 - 06.2016
Certified Field Sanitation And Potable Water Production Specialist - Water Treatment Specialist
US Army
High School Diploma -
Falmouth High School
Some College (No Degree) - Restaurant And Culinary Management
The Art Institute of Tampa
Some College (No Degree) - Digital Media
Cape Cod Community College