- Kayaking
- Gardening
- I participate in a variety of outdoor recreational activities.
- Hiking
- Camping
Hi, I’m
Jennifer Brigman
Pell City,AL
Summary
Dynamic business owner with a proven track record at Just Flip Out, excelling in customer relations and financial management. Enhanced client satisfaction through strategic marketing and operational efficiencies, resulting in increased repeat business. Adept at relationship building and consulting, driving growth and fostering a positive workplace culture.
Overview
34
years of professional experience
1
Certification
Work History
Just Flip Out
Owner
08.2024 - Current
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Enhanced company's market position by identifying and pursuing new business opportunities.
American Pipe and Supply
Credit Manager
05.2006 - 05.2010
Job overview
- Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
- Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
- Work cross-functionally with sales, management, and other departments to maintain effective operations.
- Improved credit risk management by implementing effective underwriting policies and procedures.
- Evaluated complex customer profiles using financial statements, credit reports, and industry data to make informed lending decisions.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Participated in internal audits to ensure adherence to corporate guidelines and regulatory requirements related to credit management activities.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Ensured timely resolution of disputed accounts, working closely with internal and external stakeholders to maintain positive customer relationships.
- Referred delinquent accounts to collections department or outside resources.
- Developed strong relationships with clients through professional communication and timely resolution of credit issues.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Managed the entire end-to-end credit approval process from application review through contract negotiation and final execution.
I 20 Truck Sales
Office Manager
01.1991 - 03.1999
Job overview
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Education
Jefferson State Community CollegeBirmingham, AL
Associate of Science from Accounting And Finance
06-1989
Briarwood Christian SchoolBirmingham, AL
High School Diploma
05-1986
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Operations management
- Business management
- Marketing
- Financial management
- Business development
- Business marketing
- Consulting
- Sales leadership
- Sales management
Certification
Real estate license in Alabama
Interests
Timeline
Owner
Just Flip Out
08.2024 - Current
Credit Manager
American Pipe and Supply
05.2006 - 05.2010
Office Manager
I 20 Truck Sales
01.1991 - 03.1999
Jefferson State Community College
Associate of Science from Accounting And Finance
Briarwood Christian School
High School Diploma
Similar Profiles
Zoe FinaZoe Fina
Medical Receptionist at Flip Flops and Lollipops PediatricsMedical Receptionist at Flip Flops and Lollipops Pediatrics
Andrew RussellAndrew Russell
Sales Consultant at Bath FlipSales Consultant at Bath Flip
Soud Ahmad Soud FajreldinSoud Ahmad Soud Fajreldin
Sales Development Representative (SDR) at The Flip SecretsSales Development Representative (SDR) at The Flip Secrets