Jennifer Briscoe
Lakewood,CO
Summary
Outgoing and hardworking property management professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing 12 years of related experience combined with results-focused and quality-driven approach.
Overview
12
12
years of professional experience
Work History
Property Manager
Apartment Management Consultants
Salt Lake City, UT
06.2012 - Current
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Generated rental agreements and other contractual documents for property management activities.
- Managed vendor relationships to ensure efficient procurement of services like repairs, renovations, and landscaping.
- Monitored and enforced timely collection of rent payments by consistently following up with delinquent tenants.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Established policies regarding tenant relations and enforcement of rules and regulations.
- Processed evictions when necessary in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Monitored market trends to ensure competitive pricing structures.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Provided guidance and support to team members in order to facilitate their professional development.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Handled resident complaints and expedited maintenance requests.
- Met with prospective tenants to show property and assess applications or sign leases.
- Completed lease applications and verifications, notifying prospects of results.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Developed and maintained strong working relationships owners, staff and tenants.
- Issued non-payment notices to delinquent tenants in accordance with lease, and state regulations.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Exercised direct supervision over property staff.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
- Updated tenant and unit information to keep current in housing database.
- Compiled and conveyed operational and financial data to regional manager.
- Responded to customer inquiries in a timely manner.
- Created content for social media platforms to engage the community.
- Organized Community events.
Skills
- Multi-family property management
- Supervision and leadership
- Staff management
- Vendor management
- Tenant relations
- Effective Communication
- Leasing and sales
- Financial budgeting & reporting
- Occupancy Management
- Organization
- Performance & Compliance monitoring
- Fair Housing
- Rent collection
- Eviction Procedures
- Administrative Support
- Customer service
- Client Relations
- Problem-Solving
- Coaching and Mentoring
- Employee engagement
- Attention to Detail
- Friendly, Positive Attitude
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementTimeline
Property Manager
Apartment Management Consultants
06.2012 - Current