Jennifer Brock
Belle Chasse,USA
Summary
Seasoned Director of Nursing with a proven track record at United Medical Rehabilitation Hospital, showcasing exceptional leadership & team management and clinical expertise. Spearheaded quality assurance initiatives, achieving significant improvements in patient care. Excelled in staff development, regulatory compliance, and multidisciplinary collaboration, demonstrating a commitment to excellence and patient safety.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Director of Nursing
United Medical Rehabilitation Hospital
Gretna, LA
04.2024 - Current
- Assessed competency of clinical staff to promote quality, continuity, and safety.
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Developed and maintained staffing schedule in accordance with contract terms, budget mandates and accreditation standards for nursing coverage.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Implemented changes needed to correct deficiencies found during government inspections.
Director of Nursing
Our Lady of Wisdom
New Orleans, LA
11.2019 - Current
- Director of Nursing for 138 bed facility
- Assessed competency of clinical staff to promote quality, continuity, and safety.
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
- Developed and maintained staffing schedule in accordance with contract terms, budget mandates and accreditation standards for nursing coverage.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Implemented changes needed to correct deficiencies found during government inspections.
- Analyzed trends in patient care activities such as medication errors or falls within the facility.
- Implemented and directed clinical services and operations to deliver competent, quality care.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Collaborated with physicians and other healthcare providers to coordinate patient care plans.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Attended meetings with senior management personnel to provide updates on progress of projects and initiatives being undertaken by the nursing team.
- Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
Director of Nursing
Ochsner Skilled Nursing
New Orleans, LA
08.2018 - 11.2019
- Unit Manager of a 30-bed skilled nursing unit
- Prepared and presented reports on unit performance, challenges, and achievements to senior management.
- Developed and maintained budgets for the unit, closely monitoring expenses.
- Addressed and resolved customer complaints, ensuring satisfaction and maintaining service quality.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Assisted with budgeting process by monitoring expenses related to personnel costs, materials and supplies.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Implemented ongoing educational objectives to improve staff competencies in safety, quality and core measures.
Director of Nursing
Colonial Oaks Living Center
Metairie, LA
08.2008 - 08.2018
- Director of Nursing for a 95-bed nursing home which included an 18 skilled bed unit
- Assessed competency of clinical staff to promote quality, continuity, and safety.
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Developed and maintained staffing schedule in accordance with contract terms, budget mandates and accreditation standards for nursing coverage.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Analyzed trends in patient care activities such as medication errors or falls within the facility.
- Implemented and directed clinical services and operations to deliver competent, quality care.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Facilitated communication between departments within the hospital setting to improve efficiency.
Pre/Post Op Nurse
Omega Hospital
Metairie, LA
05.2006 - 03.2008
- I assisted post op patients who had hand surgery and other surgeries
- Provided post-operative care and monitored for complications such as infection, bleeding, or pain.
- Conducted pre-operative teaching sessions with patients and families prior to scheduled surgeries.
- Assessed patient's vital signs and reported any deviations from normal to the attending physician.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Collaborated with interdisciplinary team members to develop individualized treatment plans based on each patient's needs.
- Adhered strictly to infection control policies while administering post-operative care.
- Facilitated smooth transitions of care between hospital departments within the facility.
- Ensured that all post-operative orders were completed in a timely manner per hospital policy guidelines.
- Provided emotional support to patients and their families during difficult times.
- Responded quickly to emergency situations such as cardiac arrest or respiratory failure.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
RN Staff Floor Nurse
Laplace Rehabilitation Hospital
Laplace, LA
01.2005 - 03.2006
- I worked as a RN staff floor nurse for a therapy rehabilitation hospital
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Maintained accurate documentation of patient records in accordance with HIPAA regulations.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Administered medications and treatments, monitoring patients for reactions and side effects.
Registered Nurse, PACU
Doctors Hospital
Metairie, LA
05.2000 - 12.2004
- I worked as a nurse in PACU, Med-Surgical, and Same Day Surgery
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Maintained a safe environment for patients by adhering to established policies and procedures.
- Monitored intravenous infusion pumps, ensuring proper dosage of medication.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Managed emergency situations such as airway obstruction, cardiac arrest and shock.
- Provided emotional support to patients and their families during difficult times.
- Monitored patient pain levels and administered medication to diminish patient discomfort.
- Initiated IV access when needed for blood draws or administration of fluids and medications.
- Utilized effective communication skills to educate patients and family members on side effects from both surgery and anesthesia.
- Delivered individualized care to post-operative patients by monitoring pain levels, checking vital signs and explaining next steps to recovery.
- Evaluated patients recovering from surgeries and coming out of anesthesia.
LPN
State of Michigan Correctional Facility
Jackson, MI
05.1996 - 05.2000
- I worked as an LPN on a Med-Surgical unit hospital of the Department of Corrections
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Administered prescribed medications or started intravenous fluids, noting times and amounts on patient charts.
- Performed wound care including changing dressings, cleaning wounds, applying ointments and medications and providing other necessary treatments.
LPN
Jackson County Long Term Care
Jackson, MI
12.1992 - 05.1996
- I worked as a medication nurse in a long-term care facility
- Provided direct physical and emotional support to patients and their families.
- Answered patients' calls to determine how to assist.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Administered prescribed medications or started intravenous fluids, noting times and amounts on patient charts.
- Participated in quality improvement initiatives to enhance patient care outcomes.
- Performed wound care including changing dressings, cleaning wounds, applying ointments and medications and providing other necessary treatments.
Education
MSN - RN
UNIVERSITY OF PHOENIX
Phoenix, Arizona01.2020
BSN - RN
UNIVERSITY OF PHOENIX
Phoenix, Arizona01.2018
RN -
JACKSON COMMUNITY COLLEGE
Jackson, Michigan01.2000
Skills
- Leadership & Team Management
- Infection Control & Safety
- Staffing & Resource Management
- Quality Assurance & Regulatory Compliance
- Clinical expertise and patient care
- Staff Development & Mentorship
- Advanced Education & Clinical Knowledge
- Multidisciplinary team collaboration
- Patient care management
- Patient safety protocols
- Discharge and transfer procedures
- Acute care
- Leadership and guidance
- Long-term care
- Critical thinking
- Staff evaluation
- Clinical documentation
- Budget administration
- Quality improvement initiatives
- Staff scheduling
- EMR software
- Quality improvement
- HIPAA regulations
- Risk management
- Nursing ethics
Awards
Great 100 Nurse Award, 05/17, Honored for outstanding dedication, leadership, and excellence in nursing, recognizing exceptional contributions to patient care and the nursing profession.
Certification
- I am a BLS Instructor with the American Heart Association
Timeline
Director of Nursing
United Medical Rehabilitation Hospital
04.2024 - Current
Director of Nursing
Our Lady of Wisdom
11.2019 - Current
Director of Nursing
Ochsner Skilled Nursing
08.2018 - 11.2019
Director of Nursing
Colonial Oaks Living Center
08.2008 - 08.2018
Pre/Post Op Nurse
Omega Hospital
05.2006 - 03.2008
RN Staff Floor Nurse
Laplace Rehabilitation Hospital
01.2005 - 03.2006
Registered Nurse, PACU
Doctors Hospital
05.2000 - 12.2004
LPN
State of Michigan Correctional Facility
05.1996 - 05.2000
LPN
Jackson County Long Term Care
12.1992 - 05.1996
MSN - RN
UNIVERSITY OF PHOENIX
BSN - RN
UNIVERSITY OF PHOENIX
RN -
JACKSON COMMUNITY COLLEGE
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