Jennifer Brown
Small Business Owner
Cold Spring,MN
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Owner/Founder
CJ Essentials, LLC
07.2021 - Current
- Aligned branding initiatives and sales strategies with client goals.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Devised processes to boost long-term business success and increase profit levels.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Created and monitored promotional approaches to increase sales and profit levels.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Assistant Manager
Kohls Department Store
03.2019 - 07.2021
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Directed merchandising, promotion, and brand loyalty efforts for a business segment with the most significant sales volume.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Developed a strategy to increase sales and drive profits
- Established team priorities, maintained schedules and monitored performance
Assistant Manager - Operations
Fleet Farm
06.2015 - 03.2019
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Assistant Manager of Sales
Office Depot
08.2010 - 06.2015
- Led clinic staff to achieve financial, operational and customer service goals.
- Built, motivated and led high-performing team focused on genuine care for needs of every customer.
- Coached employees on upselling products and recommending enhanced services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Trainer/Manager
Grizzly's Woodfired Grill
08.1998 - 08.2011
- Trained new hires to perform cross-training exercises with experienced workers.
- Organized and edited training manuals, multimedia visual aids and other educational materials.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Conducted orientation sessions and organized on-the-job training for new hires.
Education
A.A.S Degree - Sales, and MarketingManagement
Ridgewater College
Skills
- Project Management
- Training and Development
- Profit and Loss
- Effective Communicator and Public Speaker
- Marketing and Advertising
- Approachable and Outgoing
- Innovative and Visionary
- Product Branding
- Key Partnership Cultivation
- Business Development
Accomplishments
- May 1987-June 1991
- Awarded a scholarship to attend the WBENC
- National Conference this year
- Selected to attend "Scale Higher" for
- WBENC
- Selected to attend "Scale Up" for WBENC
- Participated in the "Building Managerial
- Excellence Workshop for Office Depot in
- April 2016
- Top Business Development Specialist in the
- East Region
Affiliations
- Ridgewater College Ambassador
- Phi Theta Kappa Honor Society
- Member of Delta Epsilon Chi Honor Organization
- Dean's List with 3.69 GPA
- National Association ofProfessional Women since July 2017
Certification
- Certified WOSB, CJ Essentials, LLC , through WBENC
Timeline
Owner/Founder
CJ Essentials, LLC
07.2021 - Current
Assistant Manager
Kohls Department Store
03.2019 - 07.2021
Assistant Manager - Operations
Fleet Farm
06.2015 - 03.2019
Assistant Manager of Sales
Office Depot
08.2010 - 06.2015
Trainer/Manager
Grizzly's Woodfired Grill
08.1998 - 08.2011
A.A.S Degree - Sales, and MarketingManagement
Ridgewater College
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