Jennifer Brown
Fort Benning,Georgia
Summary
Proven Elderly Caregiver at Social Welfare Corporation Hijirikai, adept in patient care and Japanese language fluency, enhanced client well-being through compassionate support and effective medication administration. Leveraged skills in documentation and reporting to improve care processes, achieving a notable increase in patient satisfaction. Excelled in fostering trust and independence among diverse clientele. Courteous professional with substantial experience in Caregiving industry. Skilled at monitoring client vitals, conducting light housekeeping and providing personal care. Communicative and responsive individual with over 5 years of experience.
Overview
13
13
years of professional experience
Work History
Elderly Caregiver
Social Welfare Corporation Hijirikai
12.2018 - 12.2023
- Offered companionship and kindness to elderly patients.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted disabled clients to support independence and well-being.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Conducted an hourly rounds on night shifts to ensure early response in case of emergency situations.
Laundry Attendant
Royal Network Ltd Co
02.2016 - 01.2017
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Loaded and unloaded machines, ironed pieces and folded cleaned items.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Examined dried clothes to identify stains, tears and issues.
- Used irons and iron boards to press clothing, folding and organizing garments.
- Evaluated garments to segregate delicate and non-delicate items, providing extra scrutiny to easily damaged clothing.
- Collected soiled linens and clothing and pretreated stains.
ESL Tutor
Asian Global Company
08.2014 - 08.2015
- Reviewed computer science class material with students to support discovery of correct answers to problems.
- Motivated students with accurate feedback and positive reinforcement.
- Mentored and coached students with focus on developing independence and self-confidence.
- Conducted review sessions to help students prepare for tests.
- Administered standardized tests to assess student strengths and weaknesses.
- Created personalized lesson plans to meet needs of diverse learners.
ESL Teacher
Life Cebu
07.2013 - 07.2014
- Educated students in basics of English grammar and conversational speaking.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
- Developed activities and integrated technology to diversify instruction.
- Set assessments to measure student progress and identify growth opportunities.
- Conducted individualized tutoring sessions for students with additional learning needs.
- Promoted critical thinking to build subject engagement and interaction.
- Adopted new technologies and online platforms to facilitate student learning.
- Used positive reinforcement and provided clear feedback to help students succeed.
- Collaborated with other professionals to develop creative solutions to challenges faced by adult learners.
Customer Service Representative
QUALFON
06.2011 - 03.2012
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Delivered prompt service to prioritize customer needs.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved customer inquiries and complaints quickly.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
Education
Bachelor of Science - Nursing
Southwestern University
Cebu City Philippines03.2011
High School Diploma -
Abellana National School
Cebu City Philippines04.2007
Skills
- Regulatory Compliance
- Patient Advocacy
- First aid and safety
- Documentation And Reporting
- Data Confidentiality
- Basic Housekeeping
- Safe Patient Transportation
- Activities of Daily Living
- Patient Care
- Japanese Language Fluency
- Medication Administration
- Progress Documentation
Languages
Japanese
Professional Working
Filipino
Native or Bilingual
Timeline
Elderly Caregiver
Social Welfare Corporation Hijirikai
12.2018 - 12.2023
Laundry Attendant
Royal Network Ltd Co
02.2016 - 01.2017
ESL Tutor
Asian Global Company
08.2014 - 08.2015
ESL Teacher
Life Cebu
07.2013 - 07.2014
Customer Service Representative
QUALFON
06.2011 - 03.2012
Bachelor of Science - Nursing
Southwestern University
High School Diploma -
Abellana National School
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