Jennifer Brown
Carrollton,TX
Summary
Proven team player with a history at Domino's Pizza Inc., I excel in fast-paced environments, demonstrating exceptional interpersonal skills and cash handling proficiency. Achieved notable customer satisfaction improvements through effective communication and meticulous attention to hygiene standards. Skilled in POS system operation and merchandising, my approach enhances both team efficiency and customer experience.
Overview
12
12
years of professional experience
Work History
Front End Courtesy Clerk
Tom Thumb Food Stores
02.2024 - 08.2024
- Maintained a clean and organized store environment by promptly returning carts to designated areas, ensuring easy access for shoppers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Aided cashiers in efficiently processing transactions, unloading shopping carts, and bagging items according to customer preferences.
- Returned unwanted items to correct store locations and restocked shelves.
Delivery Expert
Dominos Pizza Inc.
10.2022 - 02.2024
- Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
- Managed cash transactions, ensuring proper handling and reporting of payments received from customers.
- Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
Deli Clerk
Sprouts Farmer Market
02.2023 - 03.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Team Member
Jersey Mikes
04.2022 - 10.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
Host
Red Lobster
08.2022 - 09.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered phone calls to take orders, give information and document reservations.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Answered customer questions about hours, seating, and menu information.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Crew Member
Mcdonalds, PDI FOODS
06.2021 - 07.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Accurately operated cash register to process customer payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Insider
Pizza Hut
04.2021 - 04.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Delivery Driver
Papa Johns International Inc.
02.2021 - 03.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Successfully avoided time delivery delays by carefully planning best routes.
Delivery Expert
Dominos Pizza Inc.
07.2020 - 01.2021
- Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
- Managed cash transactions, ensuring proper handling and reporting of payments received from customers.
- Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Strengthened relationships with clients through courteous and professional interactions during each delivery encounter.
- Kept vehicles clean and well-maintained both inside-out, reflecting positively on the company''s brand image when making deliveries.
Crew Member
Mcdonalds, PDI FOODS
03.2019 - 08.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Accurately operated cash register to process customer payments.
Team Member
Long John Silvers & A&W
07.2017 - 06.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Cashier
Taco Casa Hyde Park
10.2015 - 02.2018
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Operated cash register to record transactions accurately and efficiently.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Crew Member
Mcdonalds, PDI FOODS
04.2012 - 10.2015
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
High School Diploma -
Warren Travis White High School
Dallas Tx05-1993
Skills
- Patience and empathy
- Workplace safety
- Cleanliness and hygiene
- Stocking shelves
- Cash handling proficiency
- POS system operation
- Interpersonal relations
- Merchandising
Timeline
Front End Courtesy Clerk
Tom Thumb Food Stores
02.2024 - 08.2024
Deli Clerk
Sprouts Farmer Market
02.2023 - 03.2023
Delivery Expert
Dominos Pizza Inc.
10.2022 - 02.2024
Host
Red Lobster
08.2022 - 09.2022
Team Member
Jersey Mikes
04.2022 - 10.2022
Crew Member
Mcdonalds, PDI FOODS
06.2021 - 07.2022
Insider
Pizza Hut
04.2021 - 04.2021
Delivery Driver
Papa Johns International Inc.
02.2021 - 03.2021
Delivery Expert
Dominos Pizza Inc.
07.2020 - 01.2021
Crew Member
Mcdonalds, PDI FOODS
03.2019 - 08.2020
Team Member
Long John Silvers & A&W
07.2017 - 06.2018
Cashier
Taco Casa Hyde Park
10.2015 - 02.2018
Crew Member
Mcdonalds, PDI FOODS
04.2012 - 10.2015
High School Diploma -
Warren Travis White High School
Similar Profiles
Andrew LopezAndrew Lopez
Night Stocker at Tom Thumb Food StoresNight Stocker at Tom Thumb Food Stores
Reis KimbrellReis Kimbrell
Courtesy Clerk at Tom Thumb Food StoresCourtesy Clerk at Tom Thumb Food Stores
Brenna HempBrenna Hemp
Starbucks Barista and Manager at Tom Thumb Food StoresStarbucks Barista and Manager at Tom Thumb Food Stores