Jennifer Brady
Tulsa,OK
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively in fast-paced environments. Recognized for proactive approach to identifying and addressing issues, focusing on optimizing processes and supporting team objectives. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Licensed Insurance Sales Consultant
Transparent Financial-Globe Life Family Heritage Division
10.2024 - Current
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Sold health and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Followed up promptly with interested clients to close sales.
- Developed sales strategies to increase sales of insurance policies.
- Negotiated contracts with clients to establish best coverage with lowest cost.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
Residential Property Manager
Wiggin Properties
01.2020 - 06.2024
- Property Manager for 136 units. Maximize the rent potential of market-rate units. Maintain and increase occupancy. Collect 100% rent, accounts receivable, accounts payable, payroll, delinquency. Advertise units, application/screening process, approval and negotiate lease terms. Handle tenant complaints and emergencies promptly. Provide excellent customer service. Ensure work orders are completed. Review, analyze and input data. Conduct preventative maintenance inspections.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Residential Property Manager
Lynco
01.2019 - 01.2020
- Complete prospect to resident process. Liaison between tenants and property owners. Maintain property by addressing tenant complaints, completing repairs, and contract work. Create, mentor and manage a cohesive property maintenance team. Collect 100% rent, accounts receivable, accounts payable, and payroll. Control expenses accordingly to establish budgets. Handle tenant complaints and emergencies promptly. Weekly and monthly reports including occupancy, budget, plans for growth. Complete move-in/move-out process, deposit accounting.
- Completed annual rent calculations using housing database software.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Conducted regular inspections of both interior and exterior of properties for damage.
Leasing Agent/Assistant Property Manager
Capstone
12.2013 - 09.2018
- Meet with prospects, complete tours, application, screening process, credit and background checks. Regional training manager for all leasing agents coming into company. Prepare and execute leases in accordance with property standards and regulations. Collect application fees, security deposits and rent payments. Coordinate property maintenance. Walk move-in/move-outs. Complete deposit accounting. Collect monthly rent and monthly delinquency. Provide excellent customer service. Increased occupancy from 74% to 96% within 30 days on a class C property.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Distributed and followed up on tenant renewal notices.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Education
Certified Apartment Manager - Real Estate
National Apartment Association
Tulsa, OK02.2023
Certified Apartment Leasing Professional - Professional in Real Estate
National Apartment Association
Tulsa, OK02.2022
Associate Degree - Applied Science
Tulsa Community College
Tulsa, OK05.2007
Skills
- Client relationship building and Retention
- Management Experience
- Financial planning
- Asset protection expertise/Risk Management
- Contract review and analysis
- Account management
- Licensed insurance agent
- Team training and development
- New business development/Marketing
- Yardi Voyager/Yardi One/Rent Cafe/Rent Manager/Blue Moon/Microsoft Excel, office and teams/ Type 70 wpm
Certification
- Certified Apartment Leasing Professional
- National Apartment Association | July 2022
- Pace.naahq.org/Public/CredentialedDirect...
- Credential under Jennifer Brown CALP Tulsa, OK
Accomplishments
- Selling of property
- Stabilize and positioned two communities through a sale
- Dedicated Team Member
- Capstone
- Increased occupancy from 74% to 96% within 30 days at a class C property (384 units)
- Nominated for Zenith Property Manager of the Year in 2019
- Lynco/Tulsa Apartment Association | November 2019
Awards
Nominated for Zenith Assistant Manager of the Year in 2022, Wiggin Properties/Tulsa Apartment Association | November 2022, Nominated for Zenith Assistant Property Manager of the Year in 2022, Nominated for Zenith Property Manager of the Year in 2023, Wiggin Properties/Tulsa Apartment Association | November 2023, Nominated for Zenith Property Manager of the Year in 2023
Affiliations
- Member of Tulsa Apartment Association
- Member of National Apartment Association
- Volunteer-Institute of Real Estate Management
- Tulsa Apartment Association Ambassador
- Tulsa Apartment Association Committee Member
Timeline
Licensed Insurance Sales Consultant
Transparent Financial-Globe Life Family Heritage Division
10.2024 - Current
Residential Property Manager
Wiggin Properties
01.2020 - 06.2024
Residential Property Manager
Lynco
01.2019 - 01.2020
Leasing Agent/Assistant Property Manager
Capstone
12.2013 - 09.2018
Certified Apartment Leasing Professional - Professional in Real Estate
National Apartment Association
Associate Degree - Applied Science
Tulsa Community College
Certified Apartment Manager - Real Estate
National Apartment Association
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