Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jennifer Brown

Panama City Beach

Summary

Detail-focused, knowledgeable and motivated individual known for high productivity and efficient task completion. Specialized skills include developing relationships, flexibility/adaptability in a variety of situations, insurance claims processing, and healthcare billing compliance. Excel in communication, problem-solving, and time management, ensuring smooth operations within medical reimbursement processes.

Overview

17
17
years of professional experience

Work History

Medical Reimbursement Technician

VA Administration
Middleton
10.2022 - 06.2025
  • Managed processing of medical claims through VA Administration's reimbursement systems.
  • Ensured compliance with federal regulations in reimbursement practices.
  • Maintained detailed documentation of all reimbursement activities and communications.

Central Support Operations Coordinator

Optum
Janesville
02.2021 - 09.2022
  • Ensured accurate records and documentation aligned with company policies compliance
  • Processed inbound and outbound communications with providers and clients.
  • Verified integrity of database documentation and maintained thoroughness of medical records.

Special Education Paraprofessional

School District of Milton Wisconsin
Milton
01.2014 - 02.2021
  • Assisted teachers in implementing individualized education plans for students.
  • Supported students with disabilities during classroom activities and transitions.
  • Implemented behavioral strategies to promote student engagement and focus.

Inspector/Packer

Prent Corporation
Janesville
08.2012 - 02.2014
  • Conducted thorough inspections of materials and products for quality compliance.
  • Utilized inspection tools and equipment to assess product specifications.
  • Inspected finished goods prior to shipment to guarantee they meet company standards.

Social Worker/Treatment Foster Home Case Manager

Lutheran Social Services Of Wisconsin And Upper Michigan
Janesville
10.2008 - 12.2010
  • Conducted assessments to evaluate client situations and service requirements.
  • Maintained detailed records of client interactions and progress notes.
  • Collaborated with community resources to provide comprehensive support services.

Education

Bachelor of Arts - Social Work

University of Wisconsin, Whitewater
Whitewater, WI
05-1998

Skills

  • Interpersonal communication skills
  • Critical analysis
  • Prioritization skills
  • Customer service
  • Patient confidentiality
  • Healthcare billing solutions
  • Data entry proficiency
  • Financial billing management
  • Documentation skills
  • Account updating
  • Administrative assistance
  • Professionalism
  • Adaptability under stress
  • Confident communication

References

  • Karen Johnson (608) 201-2837
  • Jennifer Schultz (608) 289-2940
  • Angie Hubbard (608) 295-5381

Timeline

Medical Reimbursement Technician

VA Administration
10.2022 - 06.2025

Central Support Operations Coordinator

Optum
02.2021 - 09.2022

Special Education Paraprofessional

School District of Milton Wisconsin
01.2014 - 02.2021

Inspector/Packer

Prent Corporation
08.2012 - 02.2014

Social Worker/Treatment Foster Home Case Manager

Lutheran Social Services Of Wisconsin And Upper Michigan
10.2008 - 12.2010

Bachelor of Arts - Social Work

University of Wisconsin, Whitewater

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