Jennifer Bruce
Hughes Springs,TX
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented, I can manage multiple tasks and priorities. Broad experience includes office management, accounts receivable, invoicing, dispatching, and data entry. Recognized for exemplary team collaboration.
Overview
23
23
years of professional experience
Work History
Operations Manager
Titus Regional Medical Center
Mt. Pleasant, TX
05.2023 - Current
- Prepared staff work schedules and assigned team members to specific duties.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Directed operations staff by providing guidance, training, and support in order to meet department objectives.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Delegated work to staff, setting priorities and goals.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Tracked and replenished inventory to maintain par levels.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Keyed invoices into Premier Software.
- Provided end-of-the-month reports.
Billing Clerk
Delta Fabrication & Machine Shop
Daingerfield, TX
08.2018 - 05.2023
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Gathered information to produce accounts payable reports for review.
- Input statement information, reconciled accounts and resolved discrepancies.
- Reviewed data for deficiencies or errors to correct incompatibilities and review output.
- Processed and sent invoices, adjustments, and credit memos to customers.
- Reviewed customer files to make sure all documentation was complete and accurate.
- Contacted vendors to follow up on late invoices.
- Computed credit terms, discounts and shipment charges for goods or services to complete billing documents.
- Reviewed purchase orders, sales tickets and charge slips to compute fees or charges due.
- Assisted with other administrative tasks as assigned.
- Assisted in the collection of overdue accounts by contacting customers via telephone or mail correspondence.
- Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
- Corresponded with customers regarding their accounts, making adjustments when necessary.
Office Manager
Senior Citizens Svc
Mt. Pleasant, TX
01.2010 - 08.2018
- Maintained confidential records relating to personnel matters.
- Recruited and trained new employees to meet job requirements.
- Interpreted and communicated work procedures and company policies to staff.
- Supervised staff members, organized schedules and delegated tasks.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Administered payroll and maintained proper documentation of employee personnel.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Office Manager
SS&R
Hughes Springs, TX
01.2002 - 01.2010
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Maintained confidential records relating to personnel matters.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Processed payroll accurately ensuring all employees were paid on time.
- Produced thorough, accurate and timely reports of project activities.
- Monitored inventory levels and placed orders when needed.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Reviewed files and records to obtain information and respond to requests.
- Managed office inventory and placed new supply orders.
Education
High School Diploma -
Hughes Springs High School
Hughes Springs05-1995
Some College (No Degree) -
Kilgore College
Kilgore, TXSkills
- Team building
- Employee training
- Inventory management
- Time management
- Staff scheduling
- Customer service
- Conflict resolution
- Cultural awareness
- Troubleshooting and problem solving
- Maintaining compliance
Timeline
Operations Manager
Titus Regional Medical Center
05.2023 - Current
Billing Clerk
Delta Fabrication & Machine Shop
08.2018 - 05.2023
Office Manager
Senior Citizens Svc
01.2010 - 08.2018
Office Manager
SS&R
01.2002 - 01.2010
High School Diploma -
Hughes Springs High School
Some College (No Degree) -
Kilgore College
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