Summary
Overview
Work History
Education
Skills
Certification
Awards
Work Availability
Timeline
Generic
Jennifer Bruckner

Jennifer Bruckner

Project Manager
Lindenhurst,IL

Summary

Clinical Project Manager with 15+ years of experience in clinical operations & project management. Proficient in Microsoft Suite & health services, successfully delivering projects on time. Notable achievement: reduced operational costs by 20% while improving project outcomes.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Project Manager, Operational Strategy & Planning

Novo Nordisk/Kelly Service
06.2024 - 01.2025
  • Developed the project plan.
  • Developed & maintained the project schedule.
  • Held regular meetings with cross-functional project teams to monitor project progress.
  • Regularly updated internal stakeholders on high-level project status.
  • Advised the sponsor on managing organizational change.
  • Supplied consultation on the Lab Information Systems & Services.
  • Lead Change Management workshops/presentations to engage customer lab staff.
  • Managed & communicated project risks that impacted the project or organization.
  • Local teams engaged to create a sustainable product placement.
  • Participated in continuous improvement sessions to further professionalize the Projects Department.
  • QC’ed configurations before manufacturing requests.
  • Coordinated installs & application resources.
  • Interfaced with cross-functional groups to manage cross-functional processes & resolve issues impacting sponsors.
  • Improved team readiness & operational efficiency through developing & implementing new Learning Management System (LMS) courses for Clinical Trial Teams on products, SOPs, & role-based training.
  • Ensuring consistent, high-quality training delivery across teams through conducting facilitator training sessions to improve team effectiveness in delivering virtual presentations & optimizing the use of digital tools.
  • Collaborate with stakeholders to ensure alignment, address gaps, & ensure compliance with Standard Operating Procedures (SOPs), Good Practices (GxP), Good Manufacturing Practice (GMP), Good Laboratory Practice (GLP) & Good Clinical Practice (GCP) guidelines.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Identified plans and resources required to meet project goals and objectives.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Provided detailed project status updates to stakeholders and executive management.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Managed projects from procurement to commission.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost-effectiveness.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Completed projects within tight deadlines, coordinating team efforts, and prioritizing tasks effectively.
  • Achieved high levels of team engagement and morale by promoting a collaborative and inclusive work environment.
  • Facilitated smoother project transitions, ensuring thorough documentation and effective handovers.
  • Ensured projects aligned with strategic objectives, working closely with senior management to refine project goals.
  • Enhanced team performance with targeted training programs, addressing skill gaps, and promoting professional development.
  • Promoted innovation within project teams, encouraging exploration of new tools and methodologies to enhance project outcomes.
  • Led cross-functional teams to successful project completions, improving team cohesion and productivity with effective leadership strategies.
  • Streamlined procurement process for project materials, reducing wait times and avoiding potential delays.
  • Streamlined project initiation processes, enabling quicker transition from planning to execution.
  • Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
  • Oversaw implementation of new project management software, facilitating more efficient workflow and better project tracking.
  • Enhanced project delivery times by streamlining communication channels between development and operations teams.
  • Reduced project costs, negotiating contracts with suppliers, and optimizing resource allocation.
  • Optimized project schedules, identifying critical path tasks, and reallocating resources to maintain momentum.
  • Enhanced project visibility, implementing a dashboard and reporting tools for real-time progress monitoring.
  • Improved client relationships, consistently meeting or exceeding project expectations, and maintaining open lines of communication.
  • Developed comprehensive risk management plans, minimizing project delays and unexpected challenges.
  • Fostered a culture of continuous improvement, conducting post-project reviews to identify lessons learned and best practices.
  • Improved stakeholder satisfaction with detailed project updates and proactive issue resolution.
  • Monitored project progress, identified risks, and took corrective action as needed.
  • Achieved significant improvements in project quality by establishing rigorous quality control processes.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Sourced, vetted, and managed vendors needed to accomplish project goals.
  • Analyzed project performance data to identify areas of improvement.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Verified the quality of deliverables and conformance to specifications before submitting to clients.
  • Facilitated workshops to collect project requirements and user feedback.

Clinical Project Manager - Neurology - CNS

Worldwide Clinical Trials
08.2022 - 01.2024
  • Point of Contact (POC) for cross-functional teams, leadership, & clients.
  • Executed the implementation of managed projects & protocols with ClinSpark, Vendor oversight for adherence to budget, timelines & organizational objectives of protocols/programs.
  • Supported financial management of the study, which included review & approval of site & vendor invoices per contract terms.
  • Developed strong vendor & site relationships to ensure consistency of relationships through all phases of the trial.
  • Managed & coached cross-functional team, conducted QA reviews, maintained coverage, & readiness across all communication channels to ensure completion of milestones.
  • Created & Executed SOPs, coaching programs, & QC’ed documentation quality.
  • Maintained & routed formal project documentation to project teams & key stakeholders promptly.
  • Performed reviews to monitor project progress with established success measures, including date accuracy, KPIs, revenue forecasting, & objectives.
  • Identified, escalated, & resolved risk analyses to minimize unforeseen challenges & coordinated cross-functional planning.
  • Collaborate with stakeholders to ensure alignment, address gaps, & ensure compliance with Standard Operating Procedures (SOPs), Good Practices (GxP), Good Manufacturing Practice (GMP), Good Laboratory Practice (GLP) & Good Clinical Practice (GCP) guidelines.
  • Facilitated meetings with business process owners to identify project goals, objectives, & critical success factors.
  • Provided ongoing project management expertise, addressing complex issues & ensuring long-term success.
  • Lead clinical operations to ensure high-quality service delivery, operational readiness, & adherence to regulatory & internal standards.
  • Applied audit & trending insights to recommend & implement workflow improvements.
  • Performed reviews of eTMF/TMF to ensure adherence to standards & compliance.
  • Maintain clinical trial registry entries/updates, as required.
  • Managed resources & assigned responsibilities.
  • Generated regular reports on clinical trial progress using ClinSpark, providing timely updates to stakeholders.
  • Enhanced patient safety during clinical trials with rigorous monitoring and strict adherence to protocols.
  • Achieved timely completion of all assigned clinical projects while remaining within budget constraints.
  • Developed strong partnerships with key stakeholders to facilitate smooth handovers during project transitions.
  • Coordinated site visits and audits for ongoing quality assurance during all phases of the clinical trial process.
  • Reduced project timelines for successful clinical trials by effectively managing resources and maintaining clear communication with stakeholders.
  • Improved clinical trial efficiency by streamlining project management processes and implementing best practices.
  • Established a culture of excellence within the team, leading by example and fostering an environment where high-quality work was consistently delivered.
  • Conducted thorough risk assessments for each project, proactively mitigating potential issues before they escalated.
  • Mentored junior team members through skill development workshops and one-on-one coaching sessions to enhance their abilities in managing complex projects successfully.
  • Developed comprehensive training programs for new hires, ensuring a high level of competency within the team.
  • Collaborated closely with medical experts, investigators, and external partners to ensure accurate data collection in line with research objectives.
  • Implemented innovative strategies to improve patient recruitment and retention rates in clinical studies.
  • Oversaw contract negotiation and vendor selection for clinical projects, securing cost-effective solutions without compromising quality or timelines.
  • Optimized resource allocation across multiple concurrent projects by utilizing advanced scheduling tools.
  • Championed continuous improvement initiatives resulting in increased efficiency and cost savings for clinical projects.
  • Facilitated strong relationships between study sites, sponsors, and internal teams through regular updates and effective communication strategies.
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Managed cross-functional teams, resulting in seamless collaboration and increased productivity in clinical projects.
  • Streamlined data management processes for efficient analysis and reporting of results from clinical studies.
  • Regularly evaluated employee performance and provided feedback.
  • Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
  • Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
  • Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
  • Managed [Number] employees with various personalities and from different cultures for large [Number]-physician practice.
  • Oversaw overall operation of nursing services and patient care.
  • Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
  • Worked with nurse manager to develop nursing staff through education, evaluation, performance management, and competency improvement.
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
  • Implemented new policies and educated staff on changes.
  • Handled job duties for staff members which were unavailable or out of office.
  • Communicated with patients, asked appropriate questions, and employed active listening to determine best care.
  • Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
  • Reviewed operational policies and recommended solutions and change to medical director.
  • Selected, promoted and terminated staff members.

Clinical Project Manager I - COE

LabCorp
12.2020 - 08.2029
  • Point of Contact (POC) for cross-functional teams, leadership, & clients.
  • Contributed to the development of study protocols using ClinSpark, ensuring alignment with GCP guidelines and IRB requirements.
  • Managed & coached cross-functional team, conducted QA reviews, maintained coverage, & readiness across all communication channels to ensure timely completion of milestones & delivery of quality work.
  • Created & Executed SOPs, coaching programs, & QC’ed documentation quality.
  • Maintained & routed formal project documentation to project teams & key stakeholders promptly.
  • Regularly monitored project progress & ensured alignment with established success measures with date accuracy, creating KPIs, revenue forecasting, & objectives.
  • Collaborate with stakeholders to ensure alignment, address gaps, & ensure compliance with Standard Operating Procedures (SOPs), Good Practices (GxP), Good Manufacturing Practice (GMP), Good Laboratory Practice (GLP) & Good Clinical Practice (GCP) guidelines.
  • Conducted thorough requirements analysis, collaborating with stakeholders to gather and document functional and non-functional requirements.
  • Identified, escalated, & resolved risk analyses to minimize unforeseen challenges & coordinated cross-functional planning.
  • Established metrics & dashboards to assess & enhance strategic initiatives.
  • Lead clinical support operations to ensure high-quality service delivery, operational readiness, & adherence to regulatory & internal standards.
  • Facilitated meetings with business process owners to identify project goals, objectives, & critical success factors.
  • Provided ongoing project management expertise, addressing complex issues & ensuring long-term success.
  • Complied with & ensure compliance with ICH GCP guidelines, FDA regulations, & industry SOPs.
  • Applied audit & trending insights to recommend & implement workflow improvements.
  • Prepared for & participated in third-party audits/FDA inspections.
  • Managed resources & assigned responsibilities, ensuring all team members had the support & tools they needed.Coordinated with TMF management & TMF reviews for trials as needed.

Clinical Project Manager II - RWE & HEOR

AbbVie/Collaborative LLC
10.2019 - 07.2020
  • Oversaw clinical trial data management & vendor relationships for new & existing pharmaceutical products, partnering with Health Economics & Outcomes Research (HEOR) & Real-World Evidence (RWE) teams.
  • Executed needs assessments to align project deliverables with organizational objectives.
  • Scheduled & led weekly Scientific meetings with subject-matter experts, capturing key discussion points & action items.
  • Delivering progress updates to leadership & coordinating cross-functional teams to ensure protocol compliance, risk management, & budget oversight.
  • Managed vendor contracts, including Statements of Work (SOWs) & amendments, processed invoices, & tracked trial milestones & expenditures.
  • Collaborated closely with project managers & external CROs to oversee studies across multiple countries.

Project Manager I / Business Analysis – Learning & Development

Abbott Laboratories/TekSystems
06.2018 - 10.2019
  • Led the development & implementation of management training courses for internal departments.
  • Facilitated weekly meetings with teams across LATAM, APAC, the US, & EU, providing leadership updates on course progress & necessary adjustments.
  • Managed vendor contracts, processed invoices, & ensured participant needs were met.
  • Developed new management strategies for shipping supplies to international teams.

Project Specialist/Executive Administrative Assistant

Astellas Pharma
01.2016 - 04.2018
  • Served as primary point of contact on the sponsor side, charged with managing multiple clinical trials across various therapeutic areas, including Oncology, Cardiology, Immunology, & Infectious Diseases.
  • Collaborated closely with project managers & external CROs to oversee studies.

Prior Work Experience

01.1998 - 01.2016
  • Administrative Assistant, Contract Marketing, Pricing, Sales & Project Specialist roles with Abbott Laboratories/Hospira, Takeda/TAP Pharmaceuticals, as well as Training, Document Specialist with Mitsubishi Electric Automation & Manager/Supervisor with Miracle Group.

Education

Bachelor of Science - Business Management

Everest University
Bradon, FL
12.2014

Bachelor of Science - Healthcare Compliance & Regulation

Arizona State University
Tempe, AZ
12.2025

Skills

  • Agile & Waterfall Project Management
  • Clinical Operations
  • Microsoft Suite
  • Needs Assessments
  • Resource Allocations
  • Financial (Budget) Analysis
  • CRO Data Analysis
  • ClinSpark
  • ETMF
  • Clinical Documentation
  • ICH
  • GCP
  • Smartsheet
  • Ariba
  • RWE
  • Power BI
  • CTMS
  • Training Documentation
  • EDC
  • Risk Management (RBGMs)
  • Quality Assurance (QMS)
  • GxP
  • GMP
  • GLP practices
  • Cross-functional Collaboration & Leadership
  • Effective Communications (Stakeholder, Client, & Team)
  • Time Management
  • Bid Ednesses
  • Data validation
  • Database integrity testing
  • & Change Management

Certification

  • Project Management Professional (PMP) Certification
  • Coursera & Google offer a comprehensive course covering essential project management skills.

Awards

Implemented Major Clinical Project Manager, Led a major clinical project that improved patient outcomes., Reduced Operational Costs, Achieved a 30% reduction in operational costs while improving project outcomes., Enhanced Project Efficiency, Coordinated cross-functional teams, increasing project efficiency., Improved Patient Care Quality, Oversaw clinical operations, resulting in a 15% improvement in patient care quality.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Project Manager, Operational Strategy & Planning

Novo Nordisk/Kelly Service
06.2024 - 01.2025

Clinical Project Manager - Neurology - CNS

Worldwide Clinical Trials
08.2022 - 01.2024

Clinical Project Manager I - COE

LabCorp
12.2020 - 08.2029

Clinical Project Manager II - RWE & HEOR

AbbVie/Collaborative LLC
10.2019 - 07.2020

Project Manager I / Business Analysis – Learning & Development

Abbott Laboratories/TekSystems
06.2018 - 10.2019

Project Specialist/Executive Administrative Assistant

Astellas Pharma
01.2016 - 04.2018

Prior Work Experience

01.1998 - 01.2016

Bachelor of Science - Business Management

Everest University

Bachelor of Science - Healthcare Compliance & Regulation

Arizona State University

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