Jennifer Bruschetto
Lynden
Summary
To obtain a job utilizing the skillsets I have learned over many years. Experienced with navigating insurance billing processes and resolving claims efficiently. Utilizes effective communication with clients and insurers to ensure smooth operations. Track record of maintaining accurate records and adhering to industry regulations. Reliable and adaptable, skilled in problem-solving, and able to move between commercial and government insurances with ease. These skills have molded me into a very adaptable office worker, who is able to move between environments, and manage executive work with ease.
Overview
9
9
years of professional experience
Work History
Insurance Biller and Coder
Option Care - Walgreens
03.2008 - 12.2011
- Processed insurance claims efficiently, ensuring accurate billing and timely submissions.
- Reviewed patient accounts for discrepancies, resolving issues to maintain billing accuracy.
- Collaborated with healthcare providers to obtain necessary documentation for claim approvals.
- Trained new staff on billing procedures and system navigation, enhancing team productivity.
- Managed communications with insurance companies, facilitating prompt resolution of claims inquiries.
- Achieved timely resolution of denied or underpaid claims through thorough research and concise appeals submissions.
- Led initiatives to streamline billing processes, reducing turnaround time for claims processing.
- Collaborated with healthcare professionals to obtain necessary documentation for claim submission and payment.
- Reduced claim denials by diligently reviewing and verifying patient insurance coverage prior to submission.
Customer Service Representative
T-Mobile USA
01.2007 - 01.2008
- Assist with customer's concerns and questions in a call center environment
- Navigate multiple computer systems and screens seamlessly in order to assist with customer requests.
- Handle a multi-line phone system and transferred according to customer's needs
Assistant Property Manager
APEX Property Management
04.2006 - 01.2007
- Help maintain interior and exterior of our 1,500 units
- Performed weekly collection calls and posted notices; handled evictions
- Cultivate relationships with local vendors and businesses
- Schedule a large volume of vendors daily to repair broken and damaged units
- Assist with bookkeeping and accounting departments in reference to my property portfolio.
- Supervise receptionist and assistants when Head Property Manager is out of the office.
- Drawing up legal documents for leases and property management agreements.
Spa & Fitness Receptionist
Semiahmoo Resort and Spa
01.2006 - 04.2006
- Scheduled treatments and booked packages in conjunction with hotel reservations
- Assisted in maintaining product inventory
Member Services
Costco Wholesale
04.2003 - 07.2004
- Perform inventory checks, and steel-safety checks
- Customer service; directing traffic and answering questions
- Handle returns, and minimize theft
Education
High School Diploma -
Meridian High School
Bellingham, WA06-2002
Skills
- Mac and PC literate, as well as Microsoft Office Management Systems Hardware/Software knowledge, scan and fax capabilities, and Internet literate
- Denial management
- Medical billing expertise
Specializes In:
- Office administration
- Payment solicitation
- Claim processing
- Claims investigation
Timeline
Insurance Biller and Coder
Option Care - Walgreens
03.2008 - 12.2011
Customer Service Representative
T-Mobile USA
01.2007 - 01.2008
Assistant Property Manager
APEX Property Management
04.2006 - 01.2007
Spa & Fitness Receptionist
Semiahmoo Resort and Spa
01.2006 - 04.2006
Member Services
Costco Wholesale
04.2003 - 07.2004
High School Diploma -
Meridian High School