Jennifer Bryant
Summary
Results-driven, public, corporate strategic, and entrepreneurial experience focused on leading continuous improvement of associate engagement, diversity and inclusion initiatives, communication, and overall organizational effectiveness. Scaled leadership through local and global teams. Proven record as an influencer in cultivating an inclusive, integrated, and cohesive culture in a hybrid environment. Deliver operational performance to enhance business success. Served as Empowher Co lead, one of Capital One’s largest Women Business Resource Group with over 24K members.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Executive Founder
Reaching From Within, And Empowerment Journey LLC
07.2017 - Current
- Achieved 15X International Bestseller Author
- Coached hundreds of clients, leading to a 40% increase in promotion rates
- Provided training and resources to get over 100 back to work during thePandemic
- Designed Step Into Leadership Greatness Mentoring Programs
- Held Step Into Leadership Greatness Summit and Achieved Governor Citations for over 18 leaders
- Featured in several media outlets (Essence, Radio One, WTOP, and WUSA Great Day Washington)
Senior Director, Associate Experience, Cyber
Capital One
02.2022 - 09.2024
- Mitigate business risk by elevating a culture that is engaged, inspired, united, and resilient through thought leadership
- Leads development of a comprehensive people and culture strategy and ensures implementation
- Demonstrate thoughtful approaches to anticipating needs, influence change in a sustainable fashion, and leverage associate data and empathy research to drive outcomes
- Exercise change management skills and partner with executives of Cyber enterprise initiatives
- Enable and empower leaders to foster trust, psychological safety, and connectivity across the Enterprise
- Serve as strategic advisor on matters related to people and culture, providing insights, and recommendations to drive organizational success, and enterprise impacts
- Develop and execute a comprehensive associate experience and engagement strategy, diversity, and inclusion strategy, and empowher Business Resource Group Strategy
- Amplify Cyber and Enterprise recognition and celebration programs that are organically integrated into Cyber day-to-day activities.
- Make data-driven decisions including monitoring workforce demographics, associate surveys, measuring associate engagement and satisfaction levels, and evaluating the effectiveness of programs
- Lead the development and delivery of leadership development programs to strengthen capabilities and promote internal talent growth.
- Drove initiatives that transformed organizational culture and increased associate engagement by 15%.5%.
Director, Associate Experience, Cyber
Capital One
02.2019 - 02.2022
- Created and implemented a Local site lead program across diverse geographic locations to create teambuilding and connectivity activities in hybrid environment
- Created first recognition program; increased nominations across towers by viewing data, and leveraging tower level committee members
- Enhanced Cyber mentoring and buddy program to increase enrollment and retention by 33%
- Launched the first BIT Leaders of Color program which comprised 20 managers and senior managers
- Pioneered the first BIT group mentorship program with 93 mentees and 63 mentors; synthesized transformative bodies of work to scale program across other BRGs
- Selected and appointed as empowher Business Resource Group National Lead
Program Manager
Transportation Security Administration
09.2018 - 12.2018
- Implemented processes that strengthen TSA's workforce engagement and human capital service delivery
Executive Special Advisor
Transportation Security Administration
04.2018 - 09.2018
- Detailed as first executive special advisor primarily responsible for implementing processes that strengthen enterprise support services and driving unity of effort across TSA's human resources, acquisition and procurement, training, logistics, and other critical enterprise support functions
Executive Director, Mission Support Director
Transportation Security Administration
12.2016 - 04.2018
- Directed diverse staff of 70-person organization including writers/editors, human resource liaisons, information technology specialists, real estate liaisons, and budget and finance analysts across the acquisition program lifecycle
- Innovated processes and developed creative solutions to address major organizational challenges to include carryover mitigation, transparency in budget execution and cost allocation
- Led results-oriented activities include organizational planning, cost analysis, requirements assessments, oversaw the development of comprehensive OMB and Congressional budget justifications, strategic planning and enterprise risk management for highly visible national security programs including Checked Baggage and Passenger Screening
Education
Master of Science - International Business
University of Maryland, Global Campus
Skills
- Leadership Development
- Business Acumen
- Collaboration and Partnerships
- Organizational Development
- Employee Engagement
- Results Driven
- Leading Change
- Program Management
- Change Management
- Key Performance Indicators
- Creativity and Innovation
- Cross-functional Team Leadership and Motivation
- Virtual Learning Management
- Team Exercises
- Management Consultation
- Course Materials Development
- Training Program Design
- Job Skill Building
- Group Discussion Facilitation
- Talent Development
- Focus Group Facilitation
Certification
- Change Management Practitioner
- Credentialed Associate Certified Coach
- Certified Mental Health Coach
- Senior Executive Service Certification
Accomplishments
- Redesigned the Cyber Associate Experience Program with expanded scope including leadership engagement, change management, streamlined routes, guidance for towers/services, interaction model with comms
- Serve as a Champion and Model for Culture, and Talent Magnet for Capital One through internal and external representation
- Designed Cyber Learning and Development Strategy to drive a unified, and consistent experience to enable associate development
- Elevated administrative assistants' visibility through engagement and DIB initiatives resulted in increased associate survey scores
- Led listening sessions to identify barriers and empower teams to create 30/60/90-day solutions and accountability
- Guided 365 Allyship Program and scaled from local to Enterprise level
- Led teams and oversaw activities for teams and associates to received enterprise awards
- Implemented a regional model site lead program across diverse geographic locations to create team building and connectivity activities in hybrid environment
- Increased senior leadership participation; the Group Mentorship Program has grown in mentee registrations by 131%
Awards
- Recipient of the First Julie Elberfeld Diversity, Inclusion, and Belonging Trailblazer Award, Capital One
- Recipient of Circle of Excellence Award, Diversity Inclusion and Belonging, Blacks in Tech, Capital One
- Presidential Lifetime Achievement Award, White House
Timeline
Senior Director, Associate Experience, Cyber
Capital One
02.2022 - 09.2024
Director, Associate Experience, Cyber
Capital One
02.2019 - 02.2022
Program Manager
Transportation Security Administration
09.2018 - 12.2018
Executive Special Advisor
Transportation Security Administration
04.2018 - 09.2018
Executive Founder
Reaching From Within, And Empowerment Journey LLC
07.2017 - Current
Executive Director, Mission Support Director
Transportation Security Administration
12.2016 - 04.2018
Master of Science - International Business
University of Maryland, Global Campus
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