Jennifer Buchan
Sterling Heights,MI
Summary
Seeking a position that provides an opportunity for applicable use of customer service skills. With opportunities that will add to my education and experience. Dedicated Hygiene Coordinator with 14 years experience.
Overview
19
19
years of professional experience
Work History
Hygiene Coordinator
Village Place Dental
04.2011 - Current
- Input new patient paperwork
- Answer phone calls and confirm patient appointments
- Keeping patients in the schedule and knowing what days and times work for them
- Using electronic charts
- Forwarding patient x-rays
- Check on insurance benefits and sending pre authorizations
- Treatment plans
- Collecting co pays
- Balancing the account records at the end of each day
Cleaner/trainer
Merry Maids
06.2010 - 04.2011
- Customer service skills
- Interact with people on a professional level daily
- Being trusted into customer's homes shows a level of professionalism and trust
- Within a short period of time I received my promotion to trainer/captain position
Nanny
April Trombley
03.2008 - 01.2010
- Took care of her two small children full time for about nine hours a day
- Prepare their breakfast, as well as their lunch and snacks
- Play with them and interact with them
- Teach them age appropriate learning lessons
Sales Associate
JcPenney
10.2005 - 03.2008
- Customer service
- Help set up stock
- Open and close the register, balancing it at the end of the night
- Answering phones
Education
Diploma -
Henry Ford High School
Macomb Community College
Skills
- Self motivated
- Ability to set priorities
- Multi-tasker
- Strong organizational skills
- Great communication abilities
- Determined
Certificates And Licenses
- CPR Certified, MI
Timeline
Hygiene Coordinator
Village Place Dental
04.2011 - Current
Cleaner/trainer
Merry Maids
06.2010 - 04.2011
Nanny
April Trombley
03.2008 - 01.2010
Sales Associate
JcPenney
10.2005 - 03.2008
Diploma -
Henry Ford High School
Macomb Community College