Jennifer Budnik
Highland,CA
Summary
Organized and motivated employee with background providing school office management, customer and administrative support. Polished in scheduling meetings, maintaining calendars, answering phones and updating databases. Proficient in various software and report generation. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Successful at overseeing payroll, documentation and reporting. Eager to apply knowledge and experience to a new position with room for growth.
Overview
12
12
years of professional experience
Work History
School Office Manager
Redlands Unified School District
09.2023 - Current
- Obtained substitutes for staff and teachers
- Coordinated and scheduled meetings and appointments.
- Assisted in coordinating school events and meetings by scheduling appointments, sending reminders, and preparing necessary materials.
- Maintained office supplies by placing orders for materials, instructional and non instructional for staff and teachers.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Contributed to a positive school climate by fostering open communication lines between parents, students, and staff members.
- Answered and responded to student and parent inquiries regarding academics, field trips, afterschool activities and school events.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Developed and implemented payroll procedures to streamline workflow.
- Facilitated a positive school climate by greeting students, staff, and visitors warmly, creating an atmosphere of support and acceptance.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Administrative Coordinator
Kaiser Permanente
10.2019 - 09.2023
- Completed bi-weekly payroll for employees.
- Interceded between employees during arguments and diffused tense situations.
- Contributed to a positive work environment by proactively addressing employee concerns and fostering open channels of communication among colleagues.
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Gathered, entered and updated data to maintain departmental records and databases.
- Maintained office supplies by checking inventory and ordering items.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Scheduled and coordinated meetings and appointments for managers.
- Filed confidential records and document in correspondence to employment compliance.
- Calculated and processed payroll.
- Issued work schedules, duty assignments and deadlines for office staff. Delegated work to staff, setting priorities and goals
- Consulted with managers to resolve problems relating to office equipment and work schedules.
Patient Support Assistant
Kaiser Permanente
06.2012 - 10.2019
- Organized patient charts, gathering medical histories, lab results and consents. Retrieved medical charts for healthcare staff for filing in medical records. Scanned and validated medical records for upload including incoming documentation.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Managed release of information requests and identified requestors as patient, relation or provider.
- Tracked and processed release of information requests. Pulled patient records and transferred information to appropriate parties.
- Obtained information by contacting appropriate personnel or patients.
- Purged outdated files.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Released information to persons or agencies according to regulations.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Maintained pleasant and cordial attitude, remaining calm when issues arose. Maintained positive working relationship with fellow staff and management.
- Processed disability claims for payment or forwarded to appropriate personnel for further investigation
- Collaborated with fellow team members to manage large volume of claims.
- Retained strong medical terminology understanding in effort to better comprehend procedures.
- Mailed and arranged for delivery of legal correspondence to providers, and court officials.
- Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
Education
Associate of Science - Health Care Management
Colorado Technical University
Colorado Springs, CO02.2021
Associate of Science - Clinical Medical Assisting
San Joaquin Valley College
Visalia, CA02.2007
High School Diploma -
Rialto High School
Rialto, CA06.2005
Skills
- Staff Management
- Data Entry
- Correspondence Management
- Verbal and Written Communication
- Office Inventory Management
- Time Management
- Meeting Coordination
- Calendars Management
- Telephone Etiquette
- Timecard and Payroll Management
- Microsoft Office: EXCEL, Power Point, Word
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
School Office Manager
Redlands Unified School District
09.2023 - Current
Administrative Coordinator
Kaiser Permanente
10.2019 - 09.2023
Patient Support Assistant
Kaiser Permanente
06.2012 - 10.2019
Associate of Science - Health Care Management
Colorado Technical University
Associate of Science - Clinical Medical Assisting
San Joaquin Valley College
High School Diploma -
Rialto High School