Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jennifer Buechel

Jennifer Buechel

Fond Du Lac,United States

Summary

Dynamic professional with extensive experience in education and customer service, notably at Fond du Lac School District. Proven ability in lesson planning and curriculum development, alongside exceptional communication skills. Successfully fostered positive learning environments and enhanced student engagement, demonstrating a commitment to educational excellence and student success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Director of First Impressions/Receptionist

HOLIDAY AUTOMOTIVE
03.2020 - 09.2025
  • Serves visitors by greeting, welcoming, and directing them appropriately.
  • Notifies company personnel of visitor arrival.
  • Maintains security and telecommunications system.
  • Informs visitors by answering or referring inquiries.
  • Directs visitors by maintaining employee and department directories.
  • Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
  • Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Managed phone communications and scheduled appointments for service inquiries.
  • Coordinated customer interactions with sales and service teams for smooth operations.
  • Assisted in resolving customer concerns promptly and professionally.
  • Trained new front desk staff on procedures and customer service standards.
  • Collaborated with management to improve first impression strategies for clients.
  • Scheduled meetings and appointments for staff members.
  • Tracked employee attendance records on a daily basis.
  • Assisted with special projects as needed by upper management.
  • Prepared welcome kits for all new hires that included their ID badges and other relevant materials.
  • Handled administrative tasks including filing documents, photocopying, scanning documents.
  • Ensured compliance with organizational policies and procedures related to customer service standards.
  • Provided support in coordinating events such as conferences, meetings or seminars.
  • Maintained confidentiality of sensitive information regarding the company's operations.
  • Processed mail and packages received at the front desk.
  • Collaborated closely with IT department to resolve any technical issues encountered by customers during their visit.
  • Coordinated travel arrangements for employees and visitors as requested.
  • Ordered office supplies when necessary to ensure adequate stock levels were maintained.
  • Created reports related to customer service metrics such as wait times, inquiries resolved.

Substitute Teacher

Fond du Lac School District
08.2012 - 05.2020
  • Follow lesson plans provided by the regular Teacher to create a cohesive and consistent learning experience for students.
  • Manage the classroom effectively to encourage student participation, minimize distractions and maintain a positive learning environment.
  • Adapt teaching methods to fit the needs of each individual student.
  • Supervise students in and out of the classroom, including in the halls, on the playground and in the cafeteria.
  • Provide in-class and at-home assignments based on the available lesson plan.
  • For long-term substitutes: develop lesson plans and assignments consistent with the regular teacher's past lesson plans.

Substitute Teacher

Fond du Lac School District
08.2012 - 05.2020
  • Follow lesson plans provided by the regular Teacher to create a cohesive and consistent learning experience for students.
  • Manage the classroom effectively to encourage student participation, minimize distractions and maintain a positive learning environment.
  • Adapt teaching methods to fit the needs of each individual student.
  • Supervise students in and out of the classroom, including in the halls, on the playground and in the cafeteria.
  • Provide in-class and at-home assignments based on the available lesson plan.
  • For long-term substitutes: develop lesson plans and assignments consistent with the regular teacher's past lesson plans.

Education

Bachelor of Arts - undefined

Lakeland College
Sheboygan, Wisconsin
06.2008

Skills

  • Lesson planning and curriculum development
  • Training and teaching
  • Protective services
  • Telecommunications expertise
  • Communication skills
  • Customer service and support
  • Interpersonal skills
  • Bookkeeping and accounting
  • Arts education
  • Nursing care
  • Basketball coaching
  • Financial analysis
  • Autism support
  • Automotive knowledge
  • Bartending skills
  • Childcare management
  • Early childhood education strategies
  • Mathematics proficiency
  • Microsoft Office applications
  • Organizational skills
  • Social work practices
  • Special education techniques
  • Time management strategies
  • Typing proficiency
  • Writing skills and documentation
  • Regulatory compliance knowledge
  • System operations expertise
  • Fast food service experience
  • Cafeteria management skills
  • Staff training and development
  • Waitressing experience

Certification

Middle childhood- Early Adolescence education-Bachelors degree .

Timeline

Director of First Impressions/Receptionist

HOLIDAY AUTOMOTIVE
03.2020 - 09.2025

Substitute Teacher

Fond du Lac School District
08.2012 - 05.2020

Substitute Teacher

Fond du Lac School District
08.2012 - 05.2020

Bachelor of Arts - undefined

Lakeland College

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