Jennifer Burc
Granite,OK
Summary
Adept at fostering patient independence and well-being, I enhanced patient satisfaction at Elara Caring Inc. by implementing compassionate care and vital signs monitoring. My proactive approach in behavioral management and team collaboration significantly improved care outcomes. Skilled in medical equipment operation, I consistently delivered high-quality patient services, contributing to a positive and safe care environment.
Professional caregiver with extensive experience in providing compassionate and reliable support. Adept at assisting with daily living activities, medication management, and mobility support. Strong focus on team collaboration and achieving results, ensuring adaptability to changing needs. Known for empathy, patience, and strong communication skills.
Knowledgeable CNA with background in personal care assistance. Efficiently provided compassionate support and care to clients, contributing to their well-being and comfort. Demonstrated reliability and excellent communication skills, ensuring seamless collaboration with healthcare teams and families.
Experienced with providing personal care and support to clients with diverse needs. Utilizes effective communication to ensure client comfort and well-being. Knowledge of assisting with daily living activities, fostering safe and supportive environment.
Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden. Expertise in personal care and everyday needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
PCA
Elara Caring Inc.
06.2024 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
- Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
CSR, Sales
Famiy Dollar
02.2024 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Farm Hand
Dwaynes Custom Hay
11.2021 - 02.2024
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
- Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
- Monitored weather forecasts to plan work schedules, minimizing disruption from adverse weather conditions.
- Harvested crops at peak ripeness, ensuring highest quality produce for market.
- Assisted in birth of livestock, enhancing farm's productivity and animal well-being with skilled support.
- Maintained farm machinery to ensure operational efficiency, preventing downtime during critical planting and harvesting periods.
Education
Health Care - Certified Nurses Assistant
Western Technology Center
Hobart, OK11-2024
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
- Compassionate care
- Vital signs monitoring
- HIPAA compliance
- Daily living assistance
- Safety awareness
- Patient documentation
- Mobility support
- Physical therapy assistance
- Range of motion exercises
- Feeding assistance
- Patient observation
- Mobility assistance
- Patient positioning
- Patient services
- Professional bedside manner
- Catheter care
- Information protection
- Medical equipment operation
- Team collaboration
- Active listening
- Safety protocols
- Patient advocacy
Accomplishments
- Resolved product issue through consumer testing.
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Oklahoma Driver's License
Timeline
PCA
Elara Caring Inc.
06.2024 - Current
CSR, Sales
Famiy Dollar
02.2024 - 05.2024
Farm Hand
Dwaynes Custom Hay
11.2021 - 02.2024
Health Care - Certified Nurses Assistant
Western Technology Center