Summary
Overview
Work History
Education
Skills
Certification
ADDITIONAL INFORMATION
Timeline
Generic

JENNIFER BURES

Sugar Grove,USA

Summary

A compassionate and diligent professional nurse with over fourteen years’ experience in the clinical setting of complex oncology and bone marrow transplant patients. Adept at collaborating with healthcare professionals to ensure quality care. Committed to promoting optimal health and improving quality of life for patients. Hardworking and eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities. Resourceful and results-driven with a passion for growth and efficiency to meet organizational needs and increase service value. Reliable and a strong team player, I am looking to move forward in my nursing career and challenge myself professionally. I am excited about the opportunity to take my next career step with Advocate Health.

Experienced with clinical management, focusing on enhancing patient care and operational efficiency. Utilizes strategic planning and leadership to drive team performance and compliance with healthcare standards. Track record of implementing process improvements and fostering collaborative work environment.

Clinical professional with proven record of managing clinical operations and improving patient outcomes. Advanced knowledge in healthcare protocols complemented by collaborative approach to team management. Reliable in adapting to dynamic healthcare environments and dedicated to achieving optimal results through strategic planning and execution.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Clinical Manager

Advocate Lutheran General Hospital
08.2023 - Current
  • Coordinates and manages all resources necessary to provide optimal nursing care, including availability of staff resources, patient care supplies and automated patient care systems. Effectively manages resources through systems management and coordinates system issues to assure optimal patient care.
  • Maintains an optimal level of productivity, based on the coordination of efficient 24-hour staffing and scheduling patterns and labor management standards.
  • Evaluates the quality of patient care provided by department staff by using standards of practice, patient outcomes and other quality indicators to include peer review, incident reports, use of policies and procedures, evaluation of equipment, supplies and products; ensures appropriate resources are available for department performance improvement initiatives.
  • Develops service strategies and monitors service levels against indicators to demonstrate improvement in customer and patient satisfaction. Coordinates and integrates services with other areas.
  • Maintains and promotes effective relationships with and between patients, families, department staff, other departments, medical staff and their support staff, other health care facilities and vendors. Acts as a liaison between medical and nursing staffs as necessary.
  • Facilitates evidence-based nursing by creating an environment that encourages utilization of evidence in practice and decision-making to maintain quality, cost and customer service; ensures integration of evidence in congruence with departmental, organizational, and strategic goals.
  • Participates in shared governance councils and provides feedback as requested. Makes recommendations for changes in nursing practice to shared governance councils and promotes new approaches and concepts. Supports shared governance by holding staff accountable and by monitoring and counseling department representative(s) to ensure role compliance.
  • Responsible for attaining and maintaining department's compliance with the DNV and other regulatory bodies.
  • Develops and communicates change initiatives. Achieves care management targets in area(s) of responsibility and achieves target improvements in employee engagement. Plans for staffing needs appropriately meeting established productivity benchmarks and achieves patient loyalty targets.
  • Assists physicians and other departments with development of new services, identifying potential new sources of revenue and/or assisting in the marketing of existing and new programs.
  • Regularly evaluated employee performance and provided feedback.
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
  • Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
  • Promoted a culture of safety within the clinic by enforcing policies related to infection control, medication administration, and incident reporting procedures.
  • Enhanced staff performance through regular training, mentoring, and professional development opportunities.
  • Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.
  • Successfully managed clinic operations during periods of change or growth by adapting processes as needed.
  • Managed budgets and allocated resources effectively to ensure sufficient staffing levels and the availability of necessary equipment and supplies.

Assistant Clinical Manager

Advocate Lutheran General Hospital
01.2022 - 08.2023
  • Resolved patient complaints and questions regarding quality of service.
  • Assisted with and coordinated staff training on compliance and care techniques.
  • Oversight of staff, including hiring, training, coaching, and terminating employees as needed.
  • Managing daily operations of the department including oversight of more than one hundred teammates consisting of registered nurses and nurse care technicians.
  • Manage staff by assigning and delegating tasks as needed.
  • Manage team of twenty-three direct reports.
  • Plan and manage the clinic's budget and approve payroll.
  • Perform quarterly and annual employee reviews and provide constructive feedback on their performance to help them meet professional goals.
  • Created work schedules for over 100 employees and oversaw functioning of cost center.

Staff Nurse, Hematology/Oncology and Bone Marrow Transplant Nurse

Advocate Lutheran General Hospital
09.2010 - 01.2022
  • Frequent in the role of charge nurse and in role of preceptor for new nurses on the floor.
  • Developing and implementing treatment plans for patients with various acute and chronic concerns related to their cancer.
  • Managing direct care of patients, conducting assessments, and documenting care activities.
  • Educating patients and their caregiver on treatment regimens related to their diagnosis and at home care.
  • Prioritizing working closely with patient care teams including physicians, pharmacists, care management, social work, and nursing staff to ensure best patient outcomes.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
  • Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
  • Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
  • Developed and implemented individualized patient care plans for optimal outcomes.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Evaluated patient progress throughout treatment courses, adjusting nursing interventions as needed to maximize outcomes.

Education

MSN - Executive Leadership

Chamberlain University
Addison, IL
04.2025

Bachelor of Science - Nursing

Saint Ambrose University
Davenport, IA
05.2010

Skills

  • Organized and proficient with technology
  • Complex problem-solving and excellent communicator
  • Clinical expertise in the areas of hematology, oncology, stem cell transplant and cellular therapies
  • Corrective Action Plans and Employee Issue Resolution
  • Compliance with Regulatory Guidelines
  • Clinical leadership
  • Training and mentoring
  • Staff supervision
  • Staff scheduling
  • Staff development
  • Team management
  • Patient safety
  • Effective communication
  • Compliance oversight
  • Onboarding and coaching
  • Quality improvement
  • Direct patient care
  • Clinical documentation
  • Patient relations
  • Patient engagement
  • Recruitment and retention
  • Strategic planning
  • Operations oversight

Certification

  • Oncology Certified Nurse (April 2012-present)
  • Blood & Marrow Transplant Certified Nurse (July 2014-present)

ADDITIONAL INFORMATION

  • Member of Oncology Nursing Society.
  • Participated in numerous groups within Advocate Lutheran General Hospital's organization over the past twelve years including most recently: Safe Patient Handling Instructor for entire facility, QMS auditor, and Clinical Informatics representative.

Timeline

Clinical Manager

Advocate Lutheran General Hospital
08.2023 - Current

Assistant Clinical Manager

Advocate Lutheran General Hospital
01.2022 - 08.2023

Staff Nurse, Hematology/Oncology and Bone Marrow Transplant Nurse

Advocate Lutheran General Hospital
09.2010 - 01.2022

Bachelor of Science - Nursing

Saint Ambrose University

MSN - Executive Leadership

Chamberlain University