Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Burlingame

North Fort Myers

Summary

Dedicated caregiver with extensive experience at Visiting Angels, skilled in providing compassionate care and emotional support. Proven ability to enhance patient well-being through effective communication and meticulous meal preparation. Recognized for building strong relationships and ensuring safety, while maintaining dignity and independence for clients. Committed to fostering a positive environment for optimal health outcomes.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Caregiver

Visting Angels
02.2024 - 07.2025
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.

Direct Care Staff Member

Shalimar INC
05.2009 - 12.2024
  • Enhanced patient well-being by providing compassionate and attentive care in daily routines.
  • Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted with personal hygiene tasks for improved health and dignity of patients.
  • Supported patients with mobility challenges, utilizing proper techniques to prevent injury and promote independence.
  • Safeguarded patients by closely monitoring their behavior and intervening during crises when necessary.
  • Provided medication management, ensuring accurate administration and adherence to prescribed schedules.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Utilized crisis intervention techniques effectively during emergencies, ensuring safety of both patients and staff members involved.
  • Established strong rapport with patients, fostering trust and open communication for better understanding of individual needs.
  • Remained alert to problems or health issues of clients and competently responded.
  • Developed essential life skills in patients through hands-on training in areas such as budgeting, cooking, and self-care practices.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Provided safe mobility support to help patients move around personal and public spaces.

Sever/ Cook

Waffel House
02.1998 - 08.2011
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Education

No Degree - None

Riverdale High School
Ft Myers FL

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Patient care
  • Daily living assistance
  • Multitasking and organization
  • Personal hygiene assistance
  • Basic housekeeping
  • Emotional support
  • Housekeeping
  • Strong ethics
  • Meal preparation
  • Housekeeping tasks
  • Relationship building
  • Compassionate care
  • Flexible schedule
  • Verbal and written communication skills
  • First aid and safety
  • Patient companionship
  • Flexible schedule and availability
  • Dementia care
  • Compassionate communication

Certification

got to be recertifie my meds card, my CPR card, my Water safty, my 20hours cerftification card, my PCM class, and if I need to have food service card I have to get a new one.

Timeline

Caregiver

Visting Angels
02.2024 - 07.2025

Direct Care Staff Member

Shalimar INC
05.2009 - 12.2024

Sever/ Cook

Waffel House
02.1998 - 08.2011

No Degree - None

Riverdale High School

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